BambooHR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BambooHR
Score 8.3 out of 10
N/A
BambooHR is an on-line human resources solution that provides onboarding, payroll, and benefits management. It also offers automated time-off management and employee self-service.
$250
per month
Pricing
BambooHR
Editions & Modules
Core
$250
per month
Pro
$250
per month
Offerings
Pricing Offerings
BambooHR
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeOptional
Additional DetailsNo matter what HR looks like at your company, we have the perfect plan for you!
More Pricing Information
Community Pulse
BambooHR
Considered Both Products
BambooHR
Chose BambooHR
I haven't tested anything else. I'm a user of BambooHR, not the decision maker.
Chose BambooHR
7SHifts much better but used in a different way. The custom built one is crazy cool/
Chose BambooHR
I wish we could trial Payroll, but we're in Canada and I don't think you are compliant yet.
Chose BambooHR
BambooHR was already in place when I started. BambooHR has much better intuitive navigation than any of the other systems but not as much customizability as something like Workday.
Chose BambooHR
In my previous role I used Paycor and Paycor Recruiting. This application was hard to use. It was not user friendly, slow, and the functionality was weak. Bambo provides and much better user friendly functions. I would not recommend Paycor for any future roles in this …
Chose BambooHR
BambooHR is easier to use and has a more pleasant experience as a user. The dashboards are also easier to comprehend.
Chose BambooHR
I moved to a new company and prefer BambooHR.
Chose BambooHR
Didn't look, had used excel prior and just staff to handle it all instead of a program. We heard about BambooHR from another nonprofit and decided to give it a try. The eSignature capability has been a lifesaver along with a spot to keep all documents. Our onboarding process …
Chose BambooHR
I think that Workday is a much more robust and intuitive system, but the cost for many small businesses is a barrier to entry for them. BambooHR was selected because a member of our HR team was familiar with the system and was an absolute asset to us as we integrated the …
Chose BambooHR
BambooHR is a very up-to-date system compared to Paychex. Their customer service compared to Paychex is out of this world!
Chose BambooHR
Onboarding/offboarding is a much better workflow in BambooHR. Timesheet entry, as well as document retention, is also preferred in BambooHR. We use the different platforms for different reasons. It appears that BambooHR has additional capabilities that we have not learned …
Chose BambooHR
Dayforce is way too complicated and lacks flexibility for customization.
Chose BambooHR
BambooHR is much more user friendly. What it lacks in technical/complexities it is working to improve.
Chose BambooHR
BambooHR can integrate with different platforms to make it a one-stop shop. My company uses Checkr for background checks and MVR. The process is super easy, and it works very well.
Chose BambooHR
We have tried other online products that did not meet the needs of our company. BambooHR was willing to meet with us multiple times to ensure we would be able to make customizations that best suited our unique needs.
Chose BambooHR
BambooHR is much more robust and easy to use compared to Paycom. It was difficult navigating the Paycom portal and it didn't have close the number of features BambooHR had, and was more expensive.
Chose BambooHR
For small business, like myself, BambooHR is enough. When working for more giant corporations, Workday was amazing. However, I cannot compare their customer service. In terms of user experience, BambooHR is definitely better than the others listed.
Chose BambooHR
Workday is more for an enterprise scale in my opinion. BambooHR is great for small to mid sized companies. Both have a lot of the same tools, but BambooHR is very simple for new people to learn which makes it great for smaller scale teams and companies. Workday might have more …
Top Pros
Top Cons
Features
BambooHR
Human Resource Management
Comparison of Human Resource Management features of Product A and Product B
BambooHR
8.1
117 Ratings
3% above category average
Employee demographic data7.899 Ratings
Employment history8.7106 Ratings
Job profiles and administration8.4105 Ratings
Workflow for transfers, promotions, pay raises, etc.8.292 Ratings
Organizational charting7.1102 Ratings
Organization and location management8.094 Ratings
Compliance data (COBRA, OSHA, etc.)8.556 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BambooHR
8.1
76 Ratings
1% above category average
Pay calculation8.250 Ratings
Support for external payroll vendors8.244 Ratings
Off-cycle/On-Demand payment8.030 Ratings
Benefit plan administration8.859 Ratings
Direct deposit files8.458 Ratings
Salary revision and increment management8.060 Ratings
Reimbursement management6.730 Ratings
Leave and Attendance Management
Comparison of Leave and Attendance Management features of Product A and Product B
BambooHR
8.8
103 Ratings
9% above category average
Approval workflow9.1101 Ratings
Balance details8.994 Ratings
Annual carry-forward and encashment8.484 Ratings
Employee Self Service
Comparison of Employee Self Service features of Product A and Product B
BambooHR
8.7
112 Ratings
7% above category average
View and generate pay and benefit information7.970 Ratings
Update personal information9.2111 Ratings
View company policy documentation9.092 Ratings
Employee recognition8.676 Ratings
View job history9.0105 Ratings
Asset Management
Comparison of Asset Management features of Product A and Product B
BambooHR
7.8
48 Ratings
1% above category average
Tracking of all physical assets7.848 Ratings
HR Reporting
Comparison of HR Reporting features of Product A and Product B
BambooHR
7.7
88 Ratings
1% above category average
Report builder8.184 Ratings
Pre-built reports7.783 Ratings
Ability to combine HR data with external data7.461 Ratings
Onboarding
Comparison of Onboarding features of Product A and Product B
BambooHR
8.6
92 Ratings
7% above category average
New hire portal8.788 Ratings
Manager tracking tools8.682 Ratings
Performance and Goals
Comparison of Performance and Goals features of Product A and Product B
BambooHR
8.2
58 Ratings
1% above category average
Corporate goal setting8.246 Ratings
Individual goal setting8.256 Ratings
Line-of sight-visibility8.245 Ratings
Performance tracking8.152 Ratings
Performance Management
Comparison of Performance Management features of Product A and Product B
BambooHR
7.9
64 Ratings
1% below category average
Performance plans7.657 Ratings
Performance improvement plans8.052 Ratings
Review status tracking7.958 Ratings
Review reminders8.260 Ratings
Multiple review frequency7.855 Ratings
Succession Planning
Comparison of Succession Planning features of Product A and Product B
BambooHR
7.1
44 Ratings
10% below category average
Create succession plans/pools5.831 Ratings
Candidate ranking7.736 Ratings
Candidate search7.138 Ratings
Candidate development8.034 Ratings
Recruiting / ATS
Comparison of Recruiting / ATS features of Product A and Product B
BambooHR
8.1
75 Ratings
4% above category average
Job Requisition Management8.053 Ratings
Company Website Posting8.359 Ratings
Publish to Social Media8.254 Ratings
Job Search Site Posting8.257 Ratings
Duplicate Candidate Prevention7.551 Ratings
Applicant Tracking8.266 Ratings
Notifications and Alerts8.769 Ratings
Best Alternatives
BambooHR
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
All AlternativesView all alternatives
User Ratings
BambooHR
Likelihood to Recommend
8.9
(120 ratings)
Likelihood to Renew
9.2
(10 ratings)
Usability
8.5
(47 ratings)
Availability
9.3
(5 ratings)
Performance
8.7
(5 ratings)
Support Rating
8.5
(46 ratings)
Online Training
9.2
(4 ratings)
Implementation Rating
9.6
(3 ratings)
Configurability
8.6
(4 ratings)
Contract Terms and Pricing Model
8.3
(3 ratings)
Ease of integration
9.6
(2 ratings)
Product Scalability
8.9
(5 ratings)
Professional Services
9.2
(2 ratings)
Vendor post-sale
8.9
(4 ratings)
Vendor pre-sale
9.1
(4 ratings)
User Testimonials
BambooHR
Likelihood to Recommend
BambooHR
BambooHR is great for small or medium companies that are using a paper-based system to increase efficiencies. I am the only dedicated HR employee and is great to keep track of all processes. Less appropriate is for small companies that do not have a champion to lead the software or maybe bigger companies with specific requirements and HR processes.
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Pros
BambooHR
  • Customer Service - The customer service is consistent and the team is always eager to help. They are polite, patient, and there are never terrible interactions.
  • Communication - BambooHR communication channels are simple. There are many different ways to communicate with the team. I prefer e-mail because it helps me keep track of the conversations and they respond within the appropriate time. Also, the e-mail reminders or notifications help tremendously and it's not overbearing.
  • User Interface - It's simple and easy to use!
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Cons
BambooHR
  • Reporting - I wish that you could choose a timeframe for all reports. There are times when I need to run a report for information at a point in time, but there is no functionality to complete this (maybe this is an add-on, but seems like it should be a basic function.)
  • ATS - Customizable notifications and making it easier to figure out how to change notification/email settings. I figured it out, but it was difficult to find. I wish you could choose to notify managers of candidates 1/week instead of every time someone applies.
  • Custom Holidays - being able to set up 2 different Holiday policies for different working groups. Some of our team gets a floating holiday, but we can't set that up without doing it for the entire company.
  • Being able to intercept a form that was signed by an employee but not the 2nd signer. We can't access onboarding forms that new hires signed after the 2nd signer left the company. Now we have to have our team resign all their onboarding forms because we cannot access the one with their signature.
  • Delegation for approvals - being able to delegate this when someone is on leave or time away so that Admins don't have to manage.
  • Org chart - being able to customize this feature
  • More broad or customizable EEO categories
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Likelihood to Renew
BambooHR
Overall we have not had any reason to discontinue our use of BambooHR. We have not found a better solution, and there is no pressing reason that we would want to move away from the product. If they should fail to continue to improve their features over time, I could see this changing down the road, but for now I would say we are very satisfied with them. We would definitely like to see continued growth of their product however.
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Usability
BambooHR
It’s a very user-friendly interface. It is modern and easy on the eyes. It is simple and not overloaded with too much detail. It is not overwhelming, and it is visually insightful for all types of learners and workers. The backend is also just as simple to use and visualize.
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Reliability and Availability
BambooHR
Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.
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Performance
BambooHR
I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.
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Support Rating
BambooHR
Implementation was great. We have videos to watch, then we were taken through each task with a Support Person. We implemented our HRIS first, then about 3 months later implemented Payroll. I think it would have been easier to implement them both at the same time, but the timing was our decision, not theirs.
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In-Person Training
BambooHR
I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).
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Online Training
BambooHR
As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!
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Implementation Rating
BambooHR
It was some work involved in moving all of our documents from a drive over to the correct folders and creating the system of what folders were needed and what got placed where
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Alternatives Considered
BambooHR
Although there are many products in the marketplace, there is no perfect system. BambooHR is the most economical HRIS for a small business, start-up, or business that has never had HR software. BambooHR was selected for its affordable functionality. However, if they continue to ingore the lack of functionality the pretty package will no longer have any value.
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Contract Terms and Pricing Model
BambooHR
Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.
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Scalability
BambooHR
There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.
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Professional Services
BambooHR
VERY professional!
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Return on Investment
BambooHR
  • It's been a great force multiplier for our HR staff, supplementing their skills to allow them to focus on more complex tasks.
  • Employees enjoy using it and have to talk to HR staff less with the self-service options.
  • You may find as your organization grows that you outgrow a module or BambooHR and will replace with a dedicated solution.
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ScreenShots

BambooHR Screenshots

Screenshot of BambooHR's Reporting