Bananatag (discontinued) vs. Exclaimer

Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.

Incentivized

Well-Suited Scenarios: - Large Organizations: Exclaimer streamlines email signature management for brand consistency. - Customer Feedback - Compliance Industries: Great for businesses with strict email compliance needs. Less Appropriate Scenarios: Unnecessary for organizations not to prioritise branding or feedback via email signatures.

Incentivized

• Easy to use and install, particularly with Gmail for business.
• It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
• It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.

Incentivized

• Allows for easily customizing the templates for the signatures.
• Allows uploading custom logos or banners to be applied in the different signatures
• Allows assigning specific signatures to groups of users
• Connects easily with all Google Suite email accounts within the organization

Incentivized

• Changing the format/size of blocks.
• The range/choice of blocks that can be used.

Incentivized

• The signature block designer is a steep learning curve, but logical once you do understand it
• Submission of support tickets could be improved
• In rare instances where emails are generated using a third party, there can be issues relating to the from field not being set correctly that can cause crashes.

Incentivized

We are very happy with exclaimer it runs 99.9% of the time without any issues. It also very easy to use and maintain and the design team are happy to use it as its so user friendly. When compared to how much time we used to spend updating banners exclaimer saves us hours. This more than justifies the cost and when it comes to renew we wont be thinking twice about doing so

Incentivized

In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)

Incentivized

Never had any issues with availability during our outages.

Incentivized

I have to admit that there has been an odd occasion when the pages have taken a while to load. This is the exception rather than the rule.

Incentivized

Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.

Incentivized

I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.

Incentivized

Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.

Incentivized

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked

Incentivized

We use customer thermometer to survey our customers, it is a good product although the multi user (login) licensing is puzzling - aren't we paying for the product in terms of thermometers - why should additional logins to review the results incur a cost?

Incentivized

Everything runs smoothly between us

Incentivized

you can easily design more than one signature and spit it among the organisation

Incentivized

We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.

Incentivized

• It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
• It has not had any negative impact on the business or our operations.

Incentivized

• Exclaimer has allowed us to ensure that all signature data is correct - previously some users had the wrong telephone number in their email signature due to a typo, which meant lost business!
• Email signatures are now an excellent marketing tool
• Branding is now consistent across the board, increasing the level of trust.

Incentivized