What users are saying about

Bananatag vs SalesHandy

Bananatag
3 Ratings
SalesHandy
5 Ratings

Bananatag

3 Ratings
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Score 7.1 out of 100

Based on 3 reviews and ratings

SalesHandy

5 Ratings
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Score 3.7 out of 100

Based on 5 reviews and ratings

Likelihood to Recommend

Bananatag

Bananatag is very well suited to creating messages that are going to be used on a regular basis but don't require much in the way of changing or amending. It is also a very handy platform to track sending emails and the watermarking technology is very handy. As far as range of designs compared to something like Mailchimp it doesn't compare well.

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Marc Duke | TrustRadius Reviewer
Marc Duke
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SalesHandy

My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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SalesHandy

  • The email drip campaign execution is simple to use and allows emails to be sent in 60-90seconds intervals which is very important when sending a big number of emails.
  • They have a very easy to understand customization fields that allow the user to view each individual email before sending to check for any potential errors.
  • Good integration of templates into the campaign set-up field with just a few clicks. Don't need to copy and paste.

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Sean Foo | TrustRadius Reviewer
Sean Foo
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Cons

Bananatag

  • Changing the format/size of blocks.
  • The range/choice of blocks that can be used.

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Marc Duke | TrustRadius Reviewer
Marc Duke
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SalesHandy

  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.

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myriam caron | TrustRadius Reviewer
myriam caron
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Usability

Bananatag

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.

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Anonymous | TrustRadius Reviewer
Verified User
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Performance

Bananatag

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 2.0
Based on 1 answer
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.

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Anonymous | TrustRadius Reviewer
Verified User
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Support Rating

Bananatag

Bananatag 3.0
Based on 2 answers
Have not really had many opportunities to use the support function but my experience was limited and a little bit clunky. It was not particularly responsive or helpful in terms of trying to resolve the query I was working on. I think the problem was solved by another member of the team that worked on designing their own template.

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Marc Duke | TrustRadius Reviewer
Marc Duke
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SalesHandy

No score
No answers yet
No answers on this topic

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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SalesHandy

I'm now searching for an alternative to SalesHandy

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Anonymous | TrustRadius Reviewer
Verified User
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Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.

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Chandler Elmore | TrustRadius Reviewer
Chandler Elmore
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SalesHandy

  • SalesHandy helped us break into new markets and helped us gain 25% more leads every month.

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Sean Foo | TrustRadius Reviewer
Sean Foo
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Pricing Details

Bananatag

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Bananatag Editions & Modules

—
Additional Pricing Details
—

SalesHandy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

SalesHandy Editions & Modules

Edition
Basic$91
Pro$201
Enterprise$501
  1. per user
Additional Pricing Details
—

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