What users are saying about
2 Ratings
6 Ratings
2 Ratings
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Score 9 out of 101
6 Ratings
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Score 5.6 out of 101

Likelihood to Recommend

Bananatag

I would absolutely recommend Bananatag for pretty much anybody in our organization. Its pros far outweigh the cons and it is handy in more ways than you would initially think. It is well suited for any email that is external or client facing. It helps cover the bases in a case of a communication dispute and helps you time email responses better than if you didn't have the tool active.
Chandler Elmore profile photo

SalesHandy

My first time contacting SalesHandy the person in live chat answered all of my questions and understood me. I was very happy. The second time the person didn't understand me at all. That's when I became aware this wasn't an American company. I asked for the same person I got the first time and we started e-mailing, but he clearly didn't read what I wrote on two occasions, so he wasn't addressing my questions. This started to waste my time and frustrate me. Then the e-mails stopped coming and I had to keep e-mailing again trying to get a response, until they finally stopped altogether. I was literally just about to sign up for a paid account when this all happened. I told them I was going to go to their competition, and they didn't care, they just ignored me.
No photo available

Pros

Bananatag

  • Easy to use and install, particularly with Gmail for business.
  • It has a simple feedback system, if a client reads an email, you get an emailed read receipt telling you the time of them doing so.
  • It runs in the background, is virtually undetectable and will not hinder any communication in the slightest.
Chandler Elmore profile photo

SalesHandy

  • It appears that it does do the tracking, although I didn't use it for more than 20 e-mails before I had problems with SalesHandy.
No photo available

Cons

Bananatag

  • The free version only gives you 5 trackable emails a day.
  • The information for clicking a link comes in a separate email than the read receipt, this can clog your inbox if you aren't diligent in clearing them out when you get them.
Chandler Elmore profile photo

SalesHandy

  • I am missing SalesHandy's integration with Box. Screen sharing and live presentation process can be made easier.
myriam caron profile photo

Usability

Bananatag

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 4.0
Based on 1 answer
I assume (I still can't be 100% sure) that if they had cared about my business, it would have worked for what I needed it to do, which was track open e-mails and clicked links.
No photo available

Performance

Bananatag

No score
No answers yet
No answers on this topic

SalesHandy

SalesHandy 2.0
Based on 1 answer
Due to me using the software for very long and their terrible customer service, this is why I rated them low. I did notice that when sending e-mails it does take a while for the e-mail to go through, but then the e-mail hits the inbox very quickly. Also, their site and live chat did have problems. I mentioned this to them and they eventually fixed the live chat, but then they ignored the site issues I had which is when I opened two tabs, one tab would show one thing, and the other tab an entirely different thing within my account. It was very confusing and wasted my time trying to figure out if what I had done actually saved.
No photo available

Alternatives Considered

Bananatag

Bananatag is a free-standing application that plugs into your email service provider. As such, you do not need to be logged into another application to see the results or the real-time tracking of emails like you would with other email trackers. The free application is great if you just need to track a few outbound emails, but the paid plans offer a much more robust tracking service that would allow you to get any and all information you could desire from an email being tracked
Chandler Elmore profile photo

SalesHandy

I'm now searching for an alternative to SalesHandy
No photo available

Return on Investment

Bananatag

  • It has sped up communication with the client because you have insight into how they are receiving and looking at material you have sent them.
  • It has not had any negative impact on the business or our operations.
Chandler Elmore profile photo

SalesHandy

  • SalesHandy helped us break into new markets and helped us gain 25% more leads every month.
Sean Foo profile photo

Pricing Details

Bananatag

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bananatag Editions & Modules

Additional Pricing Details

SalesHandy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

SalesHandy Editions & Modules

Edition
Basic$91
Pro$201
Enterprise$501
  1. per user
Additional Pricing Details

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