What users are saying about
1 Rating
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Score 9 out of 100
Top Rated
55 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

BankingOn Mobile Banking Platform

Without a doubt, I would recommend this great platform for all those people who are looking for a place where they can develop a system where customers can complete all kinds of payments and where online payments from a computer are a thing of the past. BankingOn allows all users to develop an application in a very few steps and without having to know much about programming, in addition, BankingOn has an optimized and updated design for all types of banking applications, and has very good API connectivity with the system banking. This is an excellent option to develop applications that modernize the banking sector and make it even more productive.
Carmen Rodriguez | TrustRadius Reviewer

Firebase

If you are having an application which requires authentications of users and want to have a central space where you can store all your user data, Firebase is a lifesaver. You can deploy your application once and then control all the operations from the console itself.In case your applications do not require any authentications and simply available to all the users who download/install it, Firebase might be of less use in that case.
Anonymous | TrustRadius Reviewer

Pros

BankingOn Mobile Banking Platform

  • BankingOn has allowed us to launch and insert all kinds of improvements or modifications to our mobile application of the banking system in just a few seconds. This platform allows me to implement new services or improvements in my banking system instantly, and my clients can see all those improvements in real time and updating the banking application, without having to wait so long to see the changes made by us.
  • BankingOn offers me an excellent alert and report system, which is able to notify me of the exact moment when a user has a problem with our banking system. For us, it is very important to establish a successful mobile banking application for customers, therefore, the alert system has allowed us to correct all kinds of errors and give a quick solution to all customers who have problems with our services.
  • I love the way that BankingOn makes an automated report on the amount of criticism we have received and where our reputation is trending. This automated reputation study has allowed us to know what kind of impact we are having on customer satisfaction without the need for any manual process.
Carmen Rodriguez | TrustRadius Reviewer

Firebase

  • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
  • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
  • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
Sam Lepak | TrustRadius Reviewer

Cons

BankingOn Mobile Banking Platform

  • One of the things that BankingOn offers is the fact that the user will not be alone during the development or general learning of the functions that this platform has, offering the possibility of obtaining help from experts in mobile devices who can give a successful contribution to creating an app, however, this is the main feature that I don't like about BankingOn. The expert help section is very limited, and it is not always available, you have to wait a certain amount of time to be able to be helped by one of the experts, the help is never instantly as it should be. This is something that affected us in a certain way as we had to learn to use BankingOn on our own.
Carmen Rodriguez | TrustRadius Reviewer

Firebase

  • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
  • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
  • City-specific data instead of just country-specific data would have been a huge plus as well.
Evan Laird | TrustRadius Reviewer

Usability

BankingOn Mobile Banking Platform

No score
No answers yet
No answers on this topic

Firebase

Firebase 9.5
Based on 2 answers
It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.
Anonymous | TrustRadius Reviewer

Support Rating

BankingOn Mobile Banking Platform

No score
No answers yet
No answers on this topic

Firebase

Firebase 7.2
Based on 16 answers
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

BankingOn Mobile Banking Platform

Chime is a good alternative because Chime offers a service similar to BankingOn, both platforms are capable of creating highly optimized applications, with a good capacity to complete all kinds of online payments and with a perfect interface to make all kinds of changes in the app when needed. However, the reason I chose BankingOn is because it is a platform that allows me to make changes and implement new services to my banking system in real time, compared to Chime, which takes even longer to process the changes made by the user. , these changes take even longer to be seen by the customer using the banking system.
Carmen Rodriguez | TrustRadius Reviewer

Firebase

Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
Anonymous | TrustRadius Reviewer

Return on Investment

BankingOn Mobile Banking Platform

  • It has managed to generate even more transactions between our clients through their bank accounts. BankingOn has allowed us to offer a system where our clients can complete even more transactions from anywhere just by accessing from their mobile phone, it is great how banking transactions have increased since we developed the application.
  • We have been more constant and punctual with updates and with the implementation of new services to our banking system. BankingOn has allowed us to add new things to our banking system in real time and without any delay in the visualization and access of the clients.
  • BankingOn has allowed us to offer greater satisfaction and security to all our clients. This platform has enabled us to design a totally secure mobile phone application where our clients can complete all types of payments without risk.
Carmen Rodriguez | TrustRadius Reviewer

Firebase

  • Makes building real-time interfaces easy to do at scale with no backend involvement.
  • Very low pricing for small companies and green-fields projects.
  • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
Anonymous | TrustRadius Reviewer

Pricing Details

BankingOn Mobile Banking Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BankingOn Mobile Banking Platform Editions & Modules

Additional Pricing Details

Firebase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Firebase Editions & Modules

Edition
Phone Authentication$0.011
Stored Data$0.182
  1. Per Verification
  2. Per GiB
Additional Pricing Details

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