81 Ratings
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Score 8.5 out of 100
41 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

It is a low cost and relatively simple backup solution to implement which provided a lot of protection against most modern threats. It was easy to deploy to all of our users and easy enough to access backups. Their support responsiveness was also excellent and easy to work with which made the experience much better.
Andrew Knight | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Carbonite Backup for Microsoft Office 365
Universal recovery
Barracuda Backup
9.6
Carbonite Backup for Microsoft Office 365
Live recovery
Barracuda Backup
8.7
Carbonite Backup for Microsoft Office 365
Recovery verification
Barracuda Backup
8.5
Carbonite Backup for Microsoft Office 365
Business application protection
Barracuda Backup
8.8
Carbonite Backup for Microsoft Office 365
Multiple backup destinations
Barracuda Backup
8.8
Carbonite Backup for Microsoft Office 365
Incremental backup identification
Barracuda Backup
8.8
Carbonite Backup for Microsoft Office 365
Backup to the cloud
Barracuda Backup
9.4
Carbonite Backup for Microsoft Office 365
Deduplication and file compression
Barracuda Backup
8.9
Carbonite Backup for Microsoft Office 365
Snapshots
Barracuda Backup
9.3
Carbonite Backup for Microsoft Office 365
Flexible deployment
Barracuda Backup
9.3
Carbonite Backup for Microsoft Office 365
Management dashboard
Barracuda Backup
8.8
Carbonite Backup for Microsoft Office 365
Platform support
Barracuda Backup
9.0
Carbonite Backup for Microsoft Office 365
Retention options
Barracuda Backup
9.0
Carbonite Backup for Microsoft Office 365
Encryption
Barracuda Backup
9.2
Carbonite Backup for Microsoft Office 365

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

  • Backup schedules were easy to set up and have run after hours daily.
  • The cost of the software was very affordable.
  • Their Support team was considerably more helpful than others we tried.
Andrew Knight | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

  • Some automatic functions were tricky to override.
  • Successful backups were assumed, there were no confirmation or updates.
  • Backups running during working hours took a toll on system resources.
Andrew Knight | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Backup

Barracuda Backup 9.7
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

Carbonite Backup for Microsoft Office 365 8.0
Based on 2 answers
The support was very good though we didn't need a lot of it as it is an easy system to set up. We just wanted to make sure we were set up properly and that if we did need to access a backup we could do so as quickly as possible.
Andrew Knight | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

We found Carbonite to be much more user-friendly, well priced, and easier to set up than the others. We originally tried some of the bigger players but found them to be too cumbersome and hard to use. Additionally, we found their support systems quite unhelpful whereas Carbonite's was excellent.
Andrew Knight | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Carbonite Backup for Microsoft Office 365

  • From a stress perspective, having Carbonite backing up our O365 was one less thing to worry about.
  • It was also much cheaper than many alternatives we tried.
  • We did have to run backups after hours as the process would slow our systems down if done during the day.
Andrew Knight | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Carbonite Backup for Microsoft Office 365

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
8.9
Carbonite Backup for Microsoft Office 365
8.0

Likelihood to Renew

Barracuda Backup
10.0
Carbonite Backup for Microsoft Office 365

Usability

Barracuda Backup
9.5
Carbonite Backup for Microsoft Office 365

Reliability and Availability

Barracuda Backup
7.0
Carbonite Backup for Microsoft Office 365

Performance

Barracuda Backup
9.0
Carbonite Backup for Microsoft Office 365

Support Rating

Barracuda Backup
9.7
Carbonite Backup for Microsoft Office 365
8.0

Implementation Rating

Barracuda Backup
8.0
Carbonite Backup for Microsoft Office 365

Scalability

Barracuda Backup
7.0
Carbonite Backup for Microsoft Office 365

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