What users are saying about
81 Ratings
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Score 8.5 out of 100
59 Ratings
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Score 9.4 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Cohesity Helios

Cohesity checks all the boxes when it comes to backups to an on-prem appliance as well as offloading to the cloud as an offsite backup. If you are after some meaningful analytics around backups for reporting when some additional work will be needed as the built-in reporting does not seem too intuitive or useful for those who want more than just an understanding of whether the backup succeeded or failed - we need to understand which, files, directories, partitions or VMs and the cause.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Cohesity Helios
9.0
Universal recovery
Barracuda Backup
9.6
Cohesity Helios
9.0
Live recovery
Barracuda Backup
8.7
Cohesity Helios
9.3
Recovery verification
Barracuda Backup
8.5
Cohesity Helios
8.7
Business application protection
Barracuda Backup
8.8
Cohesity Helios
8.3
Multiple backup destinations
Barracuda Backup
8.8
Cohesity Helios
9.0
Incremental backup identification
Barracuda Backup
8.8
Cohesity Helios
9.3
Backup to the cloud
Barracuda Backup
9.4
Cohesity Helios
9.0
Deduplication and file compression
Barracuda Backup
8.9
Cohesity Helios
9.3
Snapshots
Barracuda Backup
9.3
Cohesity Helios
9.7
Flexible deployment
Barracuda Backup
9.3
Cohesity Helios
8.9
Management dashboard
Barracuda Backup
8.8
Cohesity Helios
8.8
Platform support
Barracuda Backup
9.0
Cohesity Helios
8.5
Retention options
Barracuda Backup
9.0
Cohesity Helios
9.2
Encryption
Barracuda Backup
9.2
Cohesity Helios
9.4

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Cohesity Helios

  • Instant spin up of test and dev machines is pretty amazing. Our last solution claimed to do this but the backing storage was much too slow t be of use.
  • Uploads to the cloud are simple to set up and you can leverage low cost blob storage.
  • The cluster nature of the solution makes upgrades seamless with zero downtime.
  • The entire cluster fits in 2U of space -- we are saving 8U in our main datacenter and all 6U we previously had offsite.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Cohesity Helios

  • Replication performance - We needed support to provide some customizations in order to get our replication to work properly to another offsite cluster. We have been told that this issue is fixed in the newest general release.
  • Support - I would characterize the support as very good, but in a few instances I could tell my support agent needed to go higher up his chain to get clarification on features. I believe Cohesity is rapidly growing their support infrastructure as they put more hardware in the field.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Cohesity Helios

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Cohesity Helios

Cohesity Helios 7.3
Based on 1 answer
The user interface is very intuitive and gives a good overview of the status of your backup jobs. Its a full html5 environment which can be used in very browser and is available on every device through the use of private connections to the office. When going to implement Cohesity it is as easy as putting it in the rack and configuring your network. The environment does the rest. Once configured new nodes can be added by configuring them with the correct network.We use it in a VMware vCenter environment with vCloud Director on top. Since the latest version vCloud Director is an official source for your backups. This means that resoring to vCloud Director is a posibility as well. This makes the multi-tenancy and self service capability for our users an easy to use function. It can be implemented as a plugin within the Cloud portal for users to leverage.The path to vCloud Director support took a while but now that we are there I can give it an 8.
Anonymous | TrustRadius Reviewer

Support Rating

Barracuda Backup

Barracuda Backup 9.7
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Cohesity Helios

Cohesity Helios 9.2
Based on 44 answers
They are always friendly, knowledgeable and helpful. The support is easy to reach and the reaction times are on point. Several times I had called with my system being down and the person who answered the call would require a support rep call me back. Some of these call backs would be 1-2 hours later. When needed, the support will scale up to deliver the right support for the right cases. When asking for detailed information about a problem they always help you to understand the problem and the underlying causes better.
Scott Noel | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Cohesity Helios

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Cohesity Helios

We looked at Veeam and although it's a great product when we priced out the licensing of both primary and disaster datacenters it became much too expensive.Rubrik is a great product and very similar to Cohesity. In the end, Cohesity had a secondary storage play as well as a better UI and better compatibility with lower tier cloud storage. We also like the way Cohesity did protection jobs vs Rubrik's virtual machine centric backup.CommVault is a product we still use today due to its massive features and the ability for bare metal backups. Cohesity does a much better job in the area of UI simplicity, virtual backup ease, and ease of management.
Kris Olson | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Cohesity Helios

  • Cost savings from having to purchase and manage physical tapes, as well as the man-hours to swap them in and out and store them off site.
  • Extremely fast recovery times, can bring up a restored VM back in our environment in under a minute. Get back up and running much quicker.
  • Simplifies our disaster recovery strategy.
  • Initial cost can be pricey depending on your storage needs.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cohesity Helios

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
8.9
Cohesity Helios
9.5

Likelihood to Renew

Barracuda Backup
10.0
Cohesity Helios

Usability

Barracuda Backup
9.5
Cohesity Helios
7.3

Reliability and Availability

Barracuda Backup
7.0
Cohesity Helios

Performance

Barracuda Backup
9.0
Cohesity Helios

Support Rating

Barracuda Backup
9.7
Cohesity Helios
9.2

Implementation Rating

Barracuda Backup
8.0
Cohesity Helios

Scalability

Barracuda Backup
7.0
Cohesity Helios

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