<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
147 Ratings
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Commvault Complete Backup & Recovery

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery is well suited for our environment, which has a huge number of different Operating Systems that need protection. One less appropriate scenario for Commvault is trying to improve as a DATA mover instead of just a backup/restore/DR. CommVault has all our data, but the tools to manage data such as legal searches and migration of VMware is lacking--it's there, but other tools do a much better job. If Commvault is going to become a leader in DATA and not just backup/restore, they need to really improve these data tools to be industry leaders, not just an add-on to backup.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Commvault Complete Backup & Recovery
9.1
Universal recovery
Barracuda Backup
8.6
Commvault Complete Backup & Recovery
8.6
Live recovery
Barracuda Backup
8.3
Commvault Complete Backup & Recovery
8.7
Recovery verification
Barracuda Backup
8.0
Commvault Complete Backup & Recovery
8.5
Business application protection
Barracuda Backup
8.5
Commvault Complete Backup & Recovery
8.8
Multiple backup destinations
Barracuda Backup
9.0
Commvault Complete Backup & Recovery
9.3
Incremental backup identification
Barracuda Backup
9.4
Commvault Complete Backup & Recovery
9.3
Backup to the cloud
Barracuda Backup
9.3
Commvault Complete Backup & Recovery
8.9
Deduplication and file compression
Barracuda Backup
9.6
Commvault Complete Backup & Recovery
9.6
Snapshots
Barracuda Backup
9.7
Commvault Complete Backup & Recovery
9.3
Flexible deployment
Barracuda Backup
9.2
Commvault Complete Backup & Recovery
9.0
Management dashboard
Barracuda Backup
8.9
Commvault Complete Backup & Recovery
8.9
Platform support
Barracuda Backup
8.4
Commvault Complete Backup & Recovery
9.1
Retention options
Barracuda Backup
9.5
Commvault Complete Backup & Recovery
9.5
Encryption
Barracuda Backup
9.3
Commvault Complete Backup & Recovery
9.5

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Commvault Complete Backup & Recovery

  • Commvault Complete Backup & Recovery provides complete auditing. Having worked with many products in the past, most fell short on reporting. In particular reporting on restores. Commvault Complete Backup & Recovery provides detailed information on operations that were performed, the account performing the operation and where was the data placed.
  • The flexibility of the product allows it to be more of a framework than a rigid application. By leveraging vendor specific API's, such as NetApp SnapVault/SnapMirror access, stronger integration and a more reliable service is produced. The workflow functionality and ability to utilize personal scripts helps administrators perform developer functions.
  • Support for aging technologies is a challenge for any large institution. Maintaining the ability to support old solutions, even in a limited capacity, is more desirable than bringing in a secondary solution or not support it at all.
David Lester | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Commvault Complete Backup & Recovery

  • Additional workflow template and not so much the canned reports that comes with it.
  • Pricing, it does get pricey when you start adding new features not purchased before hand.
  • Licensing structure, should be more flexible especially in for an enterprise level customers.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.4
Based on 7 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
Anonymous | TrustRadius Reviewer

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 6 answers
They product is built very well with all the features and support to different types of data but as an end user it is not simple to explore the server. Not easy to setup the features and make it operational as compared to the other competitor in the market.
Pradeep Kabbur | TrustRadius Reviewer

Support Rating

Barracuda Backup

Barracuda Backup 9.3
Based on 6 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.5
Based on 75 answers
We get quick response to our queries, and the documentation is more complete and accurate that I expected. The really hard problems can take a while, but Commvault does not hesitate to connect the end-user with the engineering and development teams to solve those problems. They also do not seem to have the tendency that you see in many vendors to close the case as fast as possible (to make the closure stats better) even when you do not yet have the full answer that you need. They keep at it until every issue and question has been explored.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.8
Based on 6 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur | TrustRadius Reviewer

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Commvault Complete Backup & Recovery

The Ministry’s previous backup environment was comprised of Veeam, BackupExec, and Acronis solutions, which were complex and time-consuming to manage. The team turned to IT partner Fractal Dimension to help it select and deploy a single solution that could simplify protection for its disparate environment.

After analyzing its requirements, a local partner suggested Commvault as a cost-effective, comprehensive, and flexible data management solution. They demonstrated that the Commvault solution would suit our needs and reduce ongoing management costs.
Vladan Kojanic | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Commvault Complete Backup & Recovery

  • The ease of use and reliability of Commvault have enabled us to support the entire environment with less personnel than other products. We can support hundreds of clients and 500TB of protected systems with a single person.
  • Their per TB pricing can get rather expensive often forcing you into an agent based pricing model and that can be less that ideal to mange.
Keith Luken | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
9.0
Commvault Complete Backup & Recovery
9.2

Likelihood to Renew

Barracuda Backup
10.0
Commvault Complete Backup & Recovery
8.4

Usability

Barracuda Backup
9.5
Commvault Complete Backup & Recovery
9.0

Reliability and Availability

Barracuda Backup
7.0
Commvault Complete Backup & Recovery

Performance

Barracuda Backup
9.0
Commvault Complete Backup & Recovery

Support Rating

Barracuda Backup
9.3
Commvault Complete Backup & Recovery
9.5

Implementation Rating

Barracuda Backup
8.0
Commvault Complete Backup & Recovery
8.8

Scalability

Barracuda Backup
7.0
Commvault Complete Backup & Recovery

Add comparison