What users are saying about
95 Ratings
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Score 8.2 out of 100
48 Ratings
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Score 7.5 out of 100

Feature Set Ratings

  • Barracuda Backup ranks higher in 1 feature set: Data Center Backup

Data Center Backup

7.9

Barracuda Backup

79%
5.5

Dell EMC Networker

55%
Barracuda Backup ranks higher in 12/14 features

Universal recovery

8.8
88%
27 Ratings
5.6
56%
9 Ratings

Instant recovery

6.3
63%
30 Ratings
6.4
64%
11 Ratings

Recovery verification

7.9
79%
29 Ratings
6.9
69%
9 Ratings

Business application protection

8.7
87%
24 Ratings
5.3
53%
9 Ratings

Multiple backup destinations

8.8
88%
31 Ratings
3.3
33%
10 Ratings

Incremental backup identification

8.4
84%
32 Ratings
4.9
49%
11 Ratings

Backup to the cloud

9.2
92%
33 Ratings
5.3
53%
6 Ratings

Deduplication and file compression

8.3
83%
34 Ratings
7.0
70%
10 Ratings

Snapshots

6.1
61%
25 Ratings
6.3
63%
9 Ratings

Flexible deployment

6.3
63%
18 Ratings
3.2
32%
9 Ratings

Management dashboard

6.4
64%
20 Ratings
5.2
52%
9 Ratings

Platform support

8.3
83%
20 Ratings
4.3
43%
9 Ratings

Retention options

8.8
88%
20 Ratings
5.5
55%
9 Ratings

Encryption

9.0
90%
16 Ratings
7.2
72%
7 Ratings

Attribute Ratings

  • Barracuda Backup is rated higher in 5 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating, Implementation Rating

Likelihood to Recommend

7.6

Barracuda Backup

76%
34 Ratings
7.1

Dell EMC Networker

71%
11 Ratings

Likelihood to Renew

10.0

Barracuda Backup

100%
2 Ratings
1.0

Dell EMC Networker

10%
1 Rating

Usability

8.2

Barracuda Backup

82%
3 Ratings
3.0

Dell EMC Networker

30%
2 Ratings

Availability

7.0

Barracuda Backup

70%
2 Ratings

Dell EMC Networker

N/A
0 Ratings

Performance

9.0

Barracuda Backup

90%
2 Ratings

Dell EMC Networker

N/A
0 Ratings

Support Rating

9.6

Barracuda Backup

96%
12 Ratings
6.5

Dell EMC Networker

65%
5 Ratings

Implementation Rating

8.0

Barracuda Backup

80%
2 Ratings
1.0

Dell EMC Networker

10%
2 Ratings

Configurability

8.0

Barracuda Backup

80%
1 Rating

Dell EMC Networker

N/A
0 Ratings

Ease of integration

5.0

Barracuda Backup

50%
1 Rating

Dell EMC Networker

N/A
0 Ratings

Product Scalability

7.0

Barracuda Backup

70%
1 Rating

Dell EMC Networker

N/A
0 Ratings

Vendor post-sale

8.0

Barracuda Backup

80%
1 Rating

Dell EMC Networker

N/A
0 Ratings

Vendor pre-sale

10.0

Barracuda Backup

100%
1 Rating

Dell EMC Networker

N/A
0 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
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Dell Technologies

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
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Pros

Barracuda Networks, Inc.

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
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Dell Technologies

  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
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Cons

Barracuda Networks, Inc.

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
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Dell Technologies

  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
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Pricing Details

Barracuda Backup

Starting Price

Editions & Modules

Barracuda Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Dell EMC Networker

    Starting Price

    Editions & Modules

    Dell EMC Networker editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Barracuda Networks, Inc.

      Love the units
      Read full review

      Dell Technologies

      There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
      Read full review

      Usability

      Barracuda Networks, Inc.

      The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
      Read full review

      Dell Technologies

      NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
      Read full review

      Support Rating

      Barracuda Networks, Inc.

      They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
      Read full review

      Dell Technologies

      The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
      Read full review

      Implementation Rating

      Barracuda Networks, Inc.

      Work on a backup agent for Mac OS X or any Apple OS.
      Read full review

      Dell Technologies

      How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
      Read full review

      Alternatives Considered

      Barracuda Networks, Inc.

      I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
      Read full review

      Dell Technologies

      EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
      Read full review

      Return on Investment

      Barracuda Networks, Inc.

      • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
      • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
      Read full review

      Dell Technologies

      • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
      • Restores and restore verification is very fast so you save some time there.
      • Costs are fairly high so an ROI may take some time vs a standard backup software.
      Read full review

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