What users are saying about
80 Ratings
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Score 8.4 out of 100
41 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Dell EMC Networker

For users with a basic backup system that does not provide advanced data protection this is a life saver in the age we live in where hackers are looking to encrypt and ruin your important backups. I would recommend [Dell EMC Networker] based on its features, price, and ease of use. If you have a similar product already it does not offer many unique features however.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Dell EMC Networker
6.0
Universal recovery
Barracuda Backup
9.6
Dell EMC Networker
6.4
Live recovery
Barracuda Backup
8.7
Dell EMC Networker
6.8
Recovery verification
Barracuda Backup
8.5
Dell EMC Networker
7.5
Business application protection
Barracuda Backup
8.8
Dell EMC Networker
6.2
Multiple backup destinations
Barracuda Backup
8.8
Dell EMC Networker
4.4
Incremental backup identification
Barracuda Backup
8.8
Dell EMC Networker
5.4
Backup to the cloud
Barracuda Backup
9.4
Dell EMC Networker
5.3
Deduplication and file compression
Barracuda Backup
8.9
Dell EMC Networker
7.4
Snapshots
Barracuda Backup
9.3
Dell EMC Networker
6.8
Flexible deployment
Barracuda Backup
9.3
Dell EMC Networker
4.2
Management dashboard
Barracuda Backup
8.8
Dell EMC Networker
5.6
Platform support
Barracuda Backup
9.0
Dell EMC Networker
5.2
Retention options
Barracuda Backup
9.0
Dell EMC Networker
6.3
Encryption
Barracuda Backup
9.2
Dell EMC Networker
7.1

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Dell EMC Networker

  • Seamlessly integrates with DataDomain
  • Seamlessly integrates with vmWare for extremely fast VM backups
  • Provides agent-based integration for a very wide array of applications-aware backups, including but not limited to: Microsoft SQL/Exchange/Sharepoint, Meditech, Oracle, DB2, Informix, SAP
  • Integrates with a wide family of NAS solutions for NDMP backups
Richard Mattiuzzo | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Dell EMC Networker

  • The GUI is horrible. Giant windows that don't size properly, confusing terminology, multiple clicks to get things done, it's just a disorganized mess. I can't put this in front of my junior techs because it requires some background in DR software to fully comprehend, and even then it's not easy. It feels very much like this was tacked on to a command-line based product as an afterthought.
  • Better management features. It's difficult to integrate with Active Directory, for one. You'll need a Dell EMC tech to help you. Items can't be renamed and have to be recreated. Options are buried in multiple GUI tabs and often are just command line strings in a free-text field. Diagnosing failed jobs and workflows is cumbersome and the errors are often cryptic without some experience. Design it well and pray for uptime, because you need this to work when disaster requires it to.
  • Poor reporting features for an enterprise class product. You can't schedule any type of simple summary (an audit requirement for us) in the base product. To do this requires the additional cost of Data Protection Advisor, which is also horribly designed and impossible to get working quickly.
  • Post-sales contact is non-existent. We've been through a few reps and the project team dropped us at one point with a half-finished implementation when the original sales guy moved on. We only got the the promised product implementation by telling Dell that we weren't paying the bill until they delivered what they promised and were contractually obligated to.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Dell EMC Networker

Dell EMC Networker 1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
Anonymous | TrustRadius Reviewer

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Dell EMC Networker

Dell EMC Networker 3.0
Based on 2 answers
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
Anonymous | TrustRadius Reviewer

Support Rating

Barracuda Backup

Barracuda Backup 9.7
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Dell EMC Networker

Dell EMC Networker 7.0
Based on 5 answers
The support team has always been good, and there is never an issue that can't be resolved. The techs are competent and know the product. The slightly less than perfect rating I'm giving is because Support shouldn't carry the burden themselves. We hear from Dell sales people all the time, but they never call and ask about this product, nor do they offer to upsell it or make it better. That lack of sales support and coherence hurts the overall rating a bit. When I spend my company's money on your product, I expect you to at least ACT like you care, if not actually care for real. It influences my opinion and future purchasing habits.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Dell EMC Networker

Dell EMC Networker 1.0
Based on 2 answers
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Dell EMC Networker

EMC and Unitrends are equal at the file level and SQL backups. What makes Unitrends the better product is the ability to backup VMs as a whole. They both have the ability to email reports about failures and hardware issues. Unitrends has superior support and knowledge base and support is available 24/7.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Dell EMC Networker

  • When you get into the deep dive of features there is quite a learning curve for those options so it's a lot to learn.
  • Restores and restore verification is very fast so you save some time there.
  • Costs are fairly high so an ROI may take some time vs a standard backup software.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Dell EMC Networker

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
8.9
Dell EMC Networker
6.8

Likelihood to Renew

Barracuda Backup
10.0
Dell EMC Networker
1.0

Usability

Barracuda Backup
9.5
Dell EMC Networker
3.0

Reliability and Availability

Barracuda Backup
7.0
Dell EMC Networker

Performance

Barracuda Backup
9.0
Dell EMC Networker

Support Rating

Barracuda Backup
9.7
Dell EMC Networker
7.0

Implementation Rating

Barracuda Backup
8.0
Dell EMC Networker
1.0

Scalability

Barracuda Backup
7.0
Dell EMC Networker

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