Barracuda Backup vs Unitrends MSP

Likelihood to Recommend

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.

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Verified User

Engineer in Information Technology

Education Management Company, 1001-5000 employees

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It's a great way for any small to mid-sized business to get a disaster recovery plan in place that doesn't have large data requirements. When a small business has large data needs (10TB+), the cloud protection piece starts to become problematic from our experience. The cost is easier to justify for mid to large businesses when working with larger data sets.

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Verified User

Administrator in Information Technology

Law Practice Company, 11-50 employees

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Feature Rating Comparison

Barracuda Backup

Unitrends MSP

Universal recovery

Live recovery

Recovery verification

Business application protection

Multiple backup destinations

Incremental backup identification

Backup to the cloud

Deduplication and file compression

Snapshots

Flexible deployment

Management dashboard

Platform support

Retention options

Encryption

Pros

Quickness to deploy. You will not need an expert to get this up and running.
Extremely intuitive interface: Brand new techs can pick this up without much training.
Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.

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Tim Lillis

Sr. System Engineer

Kent Intermediate School DistrictEducation Management, 501-1000 employees

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Compression and deduplication.
Retention policies.
Command line access.

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Verified User

Manager in Information Technology

Telecommunications Company, 201-500 employees

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Cons

In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.

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Josh McClelland

IT Consultant

Americom Imaging Systems, Inc.Information Technology and Services, 11-50 employees

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Would like them to allow you to mount a backup, and browse the backup files to restore, or use a script to selectively restore files.
Faster backup and restore times.
Allow you to set virtual machine settings when using instant recovery.
Provide better progress information when restoring a large job.

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Verified User

Technician in Corporate

Computer & Network Security Company, 1-10 employees

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Likelihood to Renew

Barracuda Backup 10.0

Based on 2 answers

Love the units

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Jhonna Flores

Senior Network Engineer

The Spence SchoolEducation Management, 51-200 employees

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No score

No answers yet

No answers on this topic

Usability

Barracuda Backup 9.5

Based on 2 answers

The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.

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dan berezowski

Sr. Programmer/Analyst

PCS Receivables Corp.Financial Services, 11-50 employees

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No score

No answers yet

No answers on this topic

Support Rating

Barracuda Backup 9.6

Based on 8 answers

They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.

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Nicholas Rollins

IT Manager

Landmark Automotive GroupAutomotive, 51-200 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

Barracuda Backup 8.0

Based on 1 answer

Work on a backup agent for Mac OS X or any Apple OS.

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Jhonna Flores

Senior Network Engineer

The Spence SchoolEducation Management, 51-200 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.

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Dustin Williams

Network Administrator III

Millar Instruments, Inc.Medical Devices, 51-200 employees

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We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.

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Verified User

Administrator in Information Technology

Law Practice Company, 11-50 employees

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Return on Investment

We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.

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Jason Thomas

IT Director/CIO

Green Clinic Health SystemHospital & Health Care, 201-500 employees

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In the beginning it had a good ROI.
Now the cost is prohibitive and no one wants it so we have had to find an alternative.

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Verified User

Manager in Information Technology

Telecommunications Company, 201-500 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Barracuda Backup

Unitrends MSP

Likelihood to Recommend