What users are saying about
18 Ratings
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Feature Set Ratings

    Data Center Backup

    8.2

    Barracuda Backup

    82%

    Unitrends MSP

    Feature Set Not Supported
    N/A
    Barracuda Backup ranks higher in 14/14 features

    Universal recovery

    9.0
    90%
    27 Ratings
    N/A
    0 Ratings

    Live recovery

    6.9
    69%
    30 Ratings
    N/A
    0 Ratings

    Recovery verification

    8.0
    80%
    29 Ratings
    N/A
    0 Ratings

    Business application protection

    8.7
    87%
    24 Ratings
    N/A
    0 Ratings

    Multiple backup destinations

    8.8
    88%
    31 Ratings
    N/A
    0 Ratings

    Incremental backup identification

    8.4
    84%
    32 Ratings
    N/A
    0 Ratings

    Backup to the cloud

    9.2
    92%
    33 Ratings
    N/A
    0 Ratings

    Deduplication and file compression

    8.4
    84%
    34 Ratings
    N/A
    0 Ratings

    Snapshots

    6.8
    68%
    25 Ratings
    N/A
    0 Ratings

    Flexible deployment

    7.1
    71%
    18 Ratings
    N/A
    0 Ratings

    Management dashboard

    7.1
    71%
    20 Ratings
    N/A
    0 Ratings

    Platform support

    8.5
    85%
    20 Ratings
    N/A
    0 Ratings

    Retention options

    8.8
    88%
    20 Ratings
    N/A
    0 Ratings

    Encryption

    9.0
    90%
    16 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Barracuda Backup is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.9

    Barracuda Backup

    79%
    34 Ratings
    6.8

    Unitrends MSP

    68%
    10 Ratings

    Likelihood to Renew

    10.0

    Barracuda Backup

    100%
    2 Ratings

    Unitrends MSP

    N/A
    0 Ratings

    Usability

    8.2

    Barracuda Backup

    82%
    3 Ratings

    Unitrends MSP

    N/A
    0 Ratings

    Availability

    7.0

    Barracuda Backup

    70%
    2 Ratings

    Unitrends MSP

    N/A
    0 Ratings

    Performance

    9.0

    Barracuda Backup

    90%
    2 Ratings

    Unitrends MSP

    N/A
    0 Ratings

    Support Rating

    9.6

    Barracuda Backup

    96%
    12 Ratings

    Unitrends MSP

    N/A
    0 Ratings

    Implementation Rating

    8.0

    Barracuda Backup

    80%
    2 Ratings

    Unitrends MSP

    N/A
    0 Ratings

    Product Scalability

    7.0

    Barracuda Backup

    70%
    1 Rating

    Unitrends MSP

    N/A
    0 Ratings

    Likelihood to Recommend

    Barracuda Backup

    There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
    Anonymous | TrustRadius Reviewer

    Unitrends MSP

    Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.
    Werner Baron | TrustRadius Reviewer

    Pros

    Barracuda Backup

    • Quickness to deploy. You will not need an expert to get this up and running.
    • Extremely intuitive interface: Brand new techs can pick this up without much training.
    • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
    Tim Lillis | TrustRadius Reviewer

    Unitrends MSP

    • Unitrends backup feature is so good and works efficiently.
    • Its UI is simplistic, appealing and without any ambiguity.
    • It has multiple features like Encryption, backup scheduling and compression.
    Samuel-Borris James | TrustRadius Reviewer

    Cons

    Barracuda Backup

    • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
    • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
    • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
    Josh McClelland | TrustRadius Reviewer

    Unitrends MSP

    • Integration with Kaseya could be better.
    • The standalone backup product need s UI and other features.
    • Remote management of units would be useful.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Barracuda Backup

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Unitrends MSP

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Barracuda Backup

    Barracuda Backup 10.0
    Based on 2 answers
    Love the units
    Jhonna Flores | TrustRadius Reviewer

    Unitrends MSP

    No score
    No answers yet
    No answers on this topic

    Usability

    Barracuda Backup

    Barracuda Backup 8.2
    Based on 3 answers
    The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
    dan berezowski | TrustRadius Reviewer

    Unitrends MSP

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Barracuda Backup

    Barracuda Backup 9.6
    Based on 12 answers
    They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
    Nicholas Rollins | TrustRadius Reviewer

    Unitrends MSP

    No score
    No answers yet
    No answers on this topic

    Implementation Rating

    Barracuda Backup

    Barracuda Backup 8.0
    Based on 2 answers
    Work on a backup agent for Mac OS X or any Apple OS.
    Jhonna Flores | TrustRadius Reviewer

    Unitrends MSP

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Barracuda Backup

    I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
    Dustin Williams | TrustRadius Reviewer

    Unitrends MSP

    We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Barracuda Backup

    • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
    • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
    Jason Thomas | TrustRadius Reviewer

    Unitrends MSP

    • It has been a source of additional revenue
    • It has improved our management of client backups while saving us support time
    • It has been effective in [the] restoration of several clients who suffered ransomware attacks
    Mike Erhart | TrustRadius Reviewer

    Add comparison