What users are saying about
90 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 90 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.9 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
Data Center Backup

8.2
Barracuda Backup
82%
Unitrends MSP
Feature Set Not Supported
N/A
Barracuda Backup ranks higher in 14/14 features
Barracuda Backup ranks higher in 14/14 features
Universal recovery

9.0
90%
27 Ratings
N/A
0 Ratings
Live recovery

6.9
69%
30 Ratings
N/A
0 Ratings
Recovery verification

8.0
80%
29 Ratings
N/A
0 Ratings
Business application protection

8.7
87%
24 Ratings
N/A
0 Ratings
Multiple backup destinations

8.8
88%
31 Ratings
N/A
0 Ratings
Incremental backup identification

8.4
84%
32 Ratings
N/A
0 Ratings
Backup to the cloud

9.2
92%
33 Ratings
N/A
0 Ratings
Deduplication and file compression

8.4
84%
34 Ratings
N/A
0 Ratings
Snapshots

6.8
68%
25 Ratings
N/A
0 Ratings
Flexible deployment

7.1
71%
18 Ratings
N/A
0 Ratings
Management dashboard

7.1
71%
20 Ratings
N/A
0 Ratings
Platform support

8.5
85%
20 Ratings
N/A
0 Ratings
Retention options

8.8
88%
20 Ratings
N/A
0 Ratings
Encryption

9.0
90%
16 Ratings
N/A
0 Ratings
Attribute Ratings
- Barracuda Backup is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.9
Barracuda Backup
79%
34 Ratings
6.8
Unitrends MSP
68%
10 Ratings
Likelihood to Renew

10.0
Barracuda Backup
100%
2 Ratings
Unitrends MSP
N/A
0 Ratings
Usability

8.2
Barracuda Backup
82%
3 Ratings
Unitrends MSP
N/A
0 Ratings
Availability

7.0
Barracuda Backup
70%
2 Ratings
Unitrends MSP
N/A
0 Ratings
Performance

9.0
Barracuda Backup
90%
2 Ratings
Unitrends MSP
N/A
0 Ratings
Support Rating

9.6
Barracuda Backup
96%
12 Ratings
Unitrends MSP
N/A
0 Ratings
Implementation Rating

8.0
Barracuda Backup
80%
2 Ratings
Unitrends MSP
N/A
0 Ratings
Product Scalability

7.0
Barracuda Backup
70%
1 Rating
Unitrends MSP
N/A
0 Ratings
Likelihood to Recommend
Barracuda Backup
There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.

Verified User
Engineer in Information Technology
Education Management Company, 1001-5000 employeesUnitrends MSP
Unitrends is a very well suited backup solution for MSPs requiring diverse support for client systems, backup methods and storage. Its only 'cons' are that it does require some more technical knowledge of Linux, in particular, to potentially get deployments running smoothly and reporting nicely to other tools; and that deployments can sometimes be a bit rocky requiring a bit of troubleshooting to get things sorted between the appliance and agents, especially going into less than healthy client environments.
Centralized Services Technician
Smart Dolphins ITInformation Technology & Services, 11-50 employees
Pros
Barracuda Backup
- Quickness to deploy. You will not need an expert to get this up and running.
- Extremely intuitive interface: Brand new techs can pick this up without much training.
- Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Sr. System Engineer
Kent Intermediate School DistrictEducation Management, 501-1000 employees
Unitrends MSP
- Unitrends backup feature is so good and works efficiently.
- Its UI is simplistic, appealing and without any ambiguity.
- It has multiple features like Encryption, backup scheduling and compression.
Digital support officer
HM Courts & Tribunals Service (HMCTS)Government Administration, 10,001+ employees
Cons
Barracuda Backup
- In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
- It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
- Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
IT Consultant
Americom Imaging Systems, Inc.Information Technology and Services, 11-50 employees
Unitrends MSP
- Integration with Kaseya could be better.
- The standalone backup product need s UI and other features.
- Remote management of units would be useful.

Verified User
Manager in Information Technology
Information Technology & Services Company, 1-10 employeesPricing Details
Barracuda Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Unitrends MSP
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Barracuda Backup
Barracuda Backup 10.0
Based on 2 answers
Love the units
Senior Network Engineer
The Spence SchoolEducation Management, 51-200 employees
Unitrends MSP
No score
No answers yet
No answers on this topic
Usability
Barracuda Backup
Barracuda Backup 8.2
Based on 3 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
Sr. Programmer/Analyst
PCS Receivables Corp.Financial Services, 11-50 employees
Unitrends MSP
No score
No answers yet
No answers on this topic
Support Rating
Barracuda Backup
Barracuda Backup 9.6
Based on 12 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
IT Manager
Landmark Automotive GroupAutomotive, 51-200 employees
Unitrends MSP
No score
No answers yet
No answers on this topic
Implementation Rating
Barracuda Backup
Barracuda Backup 8.0
Based on 2 answers
Work on a backup agent for Mac OS X or any Apple OS.
Senior Network Engineer
The Spence SchoolEducation Management, 51-200 employees
Unitrends MSP
No score
No answers yet
No answers on this topic
Alternatives Considered
Barracuda Backup
I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Network Administrator III
Millar Instruments, Inc.Medical Devices, 51-200 employees
Unitrends MSP
We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.

Verified User
Administrator in Information Technology
Law Practice Company, 11-50 employeesReturn on Investment
Barracuda Backup
- We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
- We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
IT Director/CIO
Green Clinic Health SystemHospital & Health Care, 201-500 employees
Unitrends MSP
- It has been a source of additional revenue
- It has improved our management of client backups while saving us support time
- It has been effective in [the] restoration of several clients who suffered ransomware attacks
Managing Partner
Erhart and Associates, LLCInformation Technology & Services, 1-10 employees