What users are saying about
66 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 6.6 out of 100

Likelihood to Recommend

Barracuda Backup

There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.
Anonymous | TrustRadius Reviewer

Unitrends MSP

It's a great way for any small to mid-sized business to get a disaster recovery plan in place that doesn't have large data requirements. When a small business has large data needs (10TB+), the cloud protection piece starts to become problematic from our experience. The cost is easier to justify for mid to large businesses when working with larger data sets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Barracuda Backup
9.0
Unitrends MSP
Universal recovery
Barracuda Backup
9.1
Unitrends MSP
Live recovery
Barracuda Backup
8.6
Unitrends MSP
Recovery verification
Barracuda Backup
8.6
Unitrends MSP
Business application protection
Barracuda Backup
8.7
Unitrends MSP
Multiple backup destinations
Barracuda Backup
8.7
Unitrends MSP
Incremental backup identification
Barracuda Backup
9.1
Unitrends MSP
Backup to the cloud
Barracuda Backup
9.3
Unitrends MSP
Deduplication and file compression
Barracuda Backup
9.5
Unitrends MSP
Snapshots
Barracuda Backup
9.6
Unitrends MSP
Flexible deployment
Barracuda Backup
9.1
Unitrends MSP
Management dashboard
Barracuda Backup
8.8
Unitrends MSP
Platform support
Barracuda Backup
8.6
Unitrends MSP
Retention options
Barracuda Backup
9.4
Unitrends MSP
Encryption
Barracuda Backup
9.4
Unitrends MSP

Pros

Barracuda Backup

  • Quickness to deploy. You will not need an expert to get this up and running.
  • Extremely intuitive interface: Brand new techs can pick this up without much training.
  • Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Tim Lillis | TrustRadius Reviewer

Unitrends MSP

  • Compression and deduplication.
  • Retention policies.
  • Command line access.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Backup

  • In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
  • It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
  • Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
Josh McClelland | TrustRadius Reviewer

Unitrends MSP

  • Would like them to allow you to mount a backup, and browse the backup files to restore, or use a script to selectively restore files.
  • Faster backup and restore times.
  • Allow you to set virtual machine settings when using instant recovery.
  • Provide better progress information when restoring a large job.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Backup

Barracuda Backup 10.0
Based on 2 answers
Love the units
Jhonna Flores | TrustRadius Reviewer

Unitrends MSP

No score
No answers yet
No answers on this topic

Usability

Barracuda Backup

Barracuda Backup 9.5
Based on 2 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
dan berezowski | TrustRadius Reviewer

Unitrends MSP

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Backup

Barracuda Backup 9.6
Based on 8 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
Nicholas Rollins | TrustRadius Reviewer

Unitrends MSP

No score
No answers yet
No answers on this topic

Implementation Rating

Barracuda Backup

Barracuda Backup 8.0
Based on 1 answer
Work on a backup agent for Mac OS X or any Apple OS.
Jhonna Flores | TrustRadius Reviewer

Unitrends MSP

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Backup

I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Dustin Williams | TrustRadius Reviewer

Unitrends MSP

We compared solutions from Datto, and Veeam and found that Unitrends MSP gave a lower barrier to entry from a cost standpoint. The features that were available out of the box and multi-platform support made the choice a no-brainer when we were looking for options to protect our environment.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Backup

  • We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
  • We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
Jason Thomas | TrustRadius Reviewer

Unitrends MSP

  • In the beginning it had a good ROI.
  • Now the cost is prohibitive and no one wants it so we have had to find an alternative.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Unitrends MSP

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Backup
9.3
Unitrends MSP
6.7

Likelihood to Renew

Barracuda Backup
10.0
Unitrends MSP

Usability

Barracuda Backup
9.5
Unitrends MSP

Reliability and Availability

Barracuda Backup
7.0
Unitrends MSP

Performance

Barracuda Backup
9.0
Unitrends MSP

Support Rating

Barracuda Backup
9.6
Unitrends MSP

Implementation Rating

Barracuda Backup
8.0
Unitrends MSP

Scalability

Barracuda Backup
7.0
Unitrends MSP

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