What users are saying about
90 Ratings
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Based on 90 reviews and ratings
Veeam Backup & Replication
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Top Rated
1019 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.8 out of 100
Based on 1019 reviews and ratings
Feature Set Ratings
- Veeam Backup & Replication ranks higher in 1 feature set: Data Center Backup
Data Center Backup

8.2
Barracuda Backup
82%

8.6
Veeam Backup & Replication
86%
Veeam Backup & Replication ranks higher in 10/14 features
Veeam Backup & Replication ranks higher in 10/14 features
Universal recovery

9.0
90%
27 Ratings

8.5
85%
142 Ratings
Live recovery

6.9
69%
30 Ratings

8.6
86%
151 Ratings
Recovery verification

8.0
80%
29 Ratings

8.8
88%
154 Ratings
Business application protection

8.7
87%
24 Ratings

8.7
87%
140 Ratings
Multiple backup destinations

8.8
88%
31 Ratings

8.8
88%
165 Ratings
Incremental backup identification

8.4
84%
32 Ratings

8.9
89%
171 Ratings
Backup to the cloud

9.2
92%
33 Ratings

8.3
83%
106 Ratings
Deduplication and file compression

8.4
84%
34 Ratings

8.6
86%
159 Ratings
Snapshots

6.8
68%
25 Ratings

8.9
89%
148 Ratings
Flexible deployment

7.1
71%
18 Ratings

8.4
84%
137 Ratings
Management dashboard

7.0
70%
20 Ratings

8.4
84%
23 Ratings
Platform support

8.5
85%
20 Ratings

8.6
86%
141 Ratings
Retention options

8.8
88%
20 Ratings

8.6
86%
143 Ratings
Encryption

9.0
90%
16 Ratings

8.2
82%
122 Ratings
Attribute Ratings
- Barracuda Backup is rated higher in 2 areas: Likelihood to Renew, Performance
- Veeam Backup & Replication is rated higher in 6 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Implementation Rating, Product Scalability
Likelihood to Recommend

7.9
Barracuda Backup
79%
34 Ratings

9.0
Veeam Backup & Replication
90%
386 Ratings
Likelihood to Renew

10.0
Barracuda Backup
100%
2 Ratings

9.9
Veeam Backup & Replication
99%
20 Ratings
Usability

8.2
Barracuda Backup
82%
3 Ratings

9.4
Veeam Backup & Replication
94%
18 Ratings
Availability

7.0
Barracuda Backup
70%
2 Ratings

8.1
Veeam Backup & Replication
81%
4 Ratings
Performance

9.0
Barracuda Backup
90%
2 Ratings

7.3
Veeam Backup & Replication
73%
4 Ratings
Support Rating

9.6
Barracuda Backup
96%
12 Ratings

9.8
Veeam Backup & Replication
98%
36 Ratings
Implementation Rating

8.0
Barracuda Backup
80%
2 Ratings

9.8
Veeam Backup & Replication
98%
29 Ratings
Product Scalability

7.0
Barracuda Backup
70%
1 Rating

8.1
Veeam Backup & Replication
81%
3 Ratings
Likelihood to Recommend
Barracuda Backup
There are few scenarios that it's not well suited for as long as it's either VMware or Agent Based installations. I have not had success with directly backing up a non-Windows file share. I would definitely test the product first if you are not planning to directly backup through an agent.

Verified User
Engineer in Information Technology
Education Management Company, 1001-5000 employeesVeeam Backup & Replication
I think the only real issues with giving Veeam a 10 is that the resources taken by the VSS processes, as well as the toll taken on a host are hard to rationalize. We have seen issues with hosts being brought to sub-optimal performance while a backup is taking place. We have also seen hosts that take longer to backup their guests because the resources are over-utilized, especially for management and disk access.
level 3 Engineer
Dataworks Consulting, Inc.Information Technology & Services, 11-50 employees
Pros
Barracuda Backup
- Quickness to deploy. You will not need an expert to get this up and running.
- Extremely intuitive interface: Brand new techs can pick this up without much training.
- Global Accessibility: The cloud interface allows administrators to access their backups from everywhere for quick restores after hours.
Sr. System Engineer
Kent Intermediate School DistrictEducation Management, 501-1000 employees
Veeam Backup & Replication
- Veeam has built some very useful application-specific tools for recovering exchange server items, emails, etc.
- Veeam is relatively simple to set up, but provides a lot of extended features should the need come one day. Features like replication and backup copy were not originally implemented in our project goals.
- Support is outstanding, their SLAs are clearly outlined, and their engineers are easy to understand and their ticket opening flow is simple enough.

Verified User
Engineer in Information Technology
Building Materials Company, 201-500 employeesCons
Barracuda Backup
- In some of the older version of the software, drilling down to restore a single files was quite the process. It's still a little slow to this day, but improvements have been made.
- It would be nice to have the ability to spin up a virtual machine directly on the backup appliance in the event of a failed server. At current time you need a Hyper-v or VMWare environment to restore a failed machine to.
- Once you put the device in cloud control mode, some of your options are limited when you log directly into the local appliance. I personally would like to see all the options remain the same so I can administer the device the same remotely and I would sitting in front of it.
IT Consultant
Americom Imaging Systems, Inc.Information Technology and Services, 11-50 employees
Veeam Backup & Replication
- Needs to be able to backup linux and mac instances as we have some use for that
- I have heard nightmares for the cloud based backups and due to that I have steered from that attempt and went with a different company.
- License costs could be better as the market has gotten more competitive in recent years.
Network Engineer
Armstrong InternationalMachinery, 1001-5000 employees
Pricing Details
Barracuda Backup
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Barracuda Backup Editions & Modules
—
Additional Pricing Details
—Veeam Backup & Replication
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$0
Veeam Backup & Replication Editions & Modules
Edition
Veeam Backup Essentials | $4001 |
---|---|
Backup & Replication | Contact sales team |
Availability Suite | Contact sales team |
- per year 5 licenses
- none
Additional Pricing Details
Veeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.Likelihood to Renew
Barracuda Backup
Barracuda Backup 10.0
Based on 2 answers
Love the units
Senior Network Engineer
The Spence SchoolEducation Management, 51-200 employees
Veeam Backup & Replication
Veeam Backup & Replication 9.9
Based on 20 answers
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
IT Manager
Skagit Valley Food Co-OpRetail, 201-500 employees
Usability
Barracuda Backup
Barracuda Backup 8.2
Based on 3 answers
The front-end webpages are basic without to much clutter which makes finding what you are trying to do fairly easy.
Sr. Programmer/Analyst
PCS Receivables Corp.Financial Services, 11-50 employees
Veeam Backup & Replication
Veeam Backup & Replication 9.4
Based on 18 answers
Veeam is fairly simple in terms of how it is set up; its not an overly-complicated dashboard that can be intimidating to less technically-inclined users. Veeam also offers good instructional videos to help users work through how to do specific functions. I appreciate that they have specific video tutorials rather than having users scroll through a cumbersome manual.
IT Specialist
Fountain ElectricConstruction, 51-200 employees
Reliability and Availability
Barracuda Backup
Barracuda Backup 7.0
Based on 2 answers
No answer on this topic is available.
Veeam Backup & Replication
Veeam Backup & Replication 8.1
Based on 4 answers
The Veeam Backup & Replication solution is up and running every time you need it as it was planned. In more than 3 years that we have been using the product every night, it might have failed or presented an error once or twice, so the availability percentage is almost at 100%.
Enterprise Products Chief
Celistics GroupLogistics and Supply Chain, 1001-5000 employees
Performance
Barracuda Backup
Barracuda Backup 9.0
Based on 2 answers
No answer on this topic is available.
Veeam Backup & Replication
Veeam Backup & Replication 7.3
Based on 4 answers
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
IT Specialist
Fountain ElectricConstruction, 51-200 employees
Support Rating
Barracuda Backup
Barracuda Backup 9.6
Based on 12 answers
They are always quick to get you routed to a tech support person and always get follow up after contacting them. Last experience was amazing, she adjusted my boxes and they perform even better. I cannot say enough about the support. We had some trouble with one of the windows servers leaving the volume shadow copy out there and would fail. They worked with us to adjust and get working. After that it has been months since I have had to do anything with the server to keep the backups running.
IT Manager
Landmark Automotive GroupAutomotive, 51-200 employees
Veeam Backup & Replication
Veeam Backup & Replication 9.8
Based on 36 answers
Support response can be slow and sometimes tedious if you have a non-generic issue in your environment. Due to my experience with Veeam, I often discover the solutions before support does, but on the rare occasion where I need a higher tier of support, their experience and skill set are excellent. If you truly find something odd in your environment, Veeam Support, Development and their teams of engineers will figure it out and provide custom hot-fixes when necessary.

Verified User
Team Lead in Information Technology
Transportation/Trucking/Railroad Company, 1001-5000 employeesImplementation Rating
Barracuda Backup
Barracuda Backup 8.0
Based on 2 answers
Work on a backup agent for Mac OS X or any Apple OS.
Senior Network Engineer
The Spence SchoolEducation Management, 51-200 employees
Veeam Backup & Replication
Veeam Backup & Replication 9.8
Based on 29 answers
(I assume this question should say "Veeam" and not "Crownpeak Universal Consent Platform")Planning is key. Planning your backup schedule, size, data restore points, replication if you're doing that, &c. Testing is also important; make sure you back something up and then do a test restore. Set up alerts so you know if things aren't working (or even if they are, always good to know that too).
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees
Alternatives Considered
Barracuda Backup
I'm much happier with how Barracuda lays out their console and user interface. Acronis is a great product and you do get what you expect. But to have a the learning curve personally cut by at least 50% is a great thing to have when it comes to training new members to the IT team and getting them up to speed of our procedures.
Network Administrator III
Millar Instruments, Inc.Medical Devices, 51-200 employees
Veeam Backup & Replication
We used Zerto and CA Arcserve to address these needs without migrating to Veeam Backup & Replication. Zerto is a very successful instant backup and we are still using it now. It does what Veeam application cannot do in instant replication. CA Arcserve, on the other hand, is clearly lagging behind the Veeam Backup & Replication product and does not meet today's requirements.

Verified User
Manager in Information Technology
Retail Company, 1001-5000 employeesScalability
Barracuda Backup
Barracuda Backup 7.0
Based on 1 answer
No answer on this topic is available.
Veeam Backup & Replication
Veeam Backup & Replication 8.1
Based on 3 answers
Scalability can be addressed in many ways, but there is a consequence:
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Higher performance and smaller backup windows may put too much stress on
production storage, and therefore, on its performance and Availability
to production workloads. To reduce stress on production storage, version
9.5 introduces a new way of reading VM disks that is optimized for
enterprise storage.
Enterprise Products Chief
Celistics GroupLogistics and Supply Chain, 1001-5000 employees
Return on Investment
Barracuda Backup
- We've had a couple situations where we've had to pull data back down from the BBS cloud and while it can take a while sometimes, we haven't had an issue where we haven't been able to restore something that we needed. Overall it has been very reliable.
- We've had to implement two other backup systems in addition to Barracuda Backup and dedicate our BBSs to just mission-critical data because we're size-locked in our appliances. Upgrading to larger models is not financially viable at the moment and we can't expand their internal storage or point them to an iSCSI share or likewise. We brought in other systems to handle non-critical and virtual data because of those storage limitations.
IT Director/CIO
Green Clinic Health SystemHospital & Health Care, 201-500 employees
Veeam Backup & Replication
- Veeam Backup & Replication made it possible to restore a crashed virtual server quickly and without problems to another Hyper-V host. With Windows Server Backup it would have taken longer and more effort to get the same result.
- With Veeam Backup & Replication we're making sure we have a good and functional backup which makes our software developers feel safer that their projects are really getting backupped

Verified User
Employee in Information Technology
Computer Software Company, 1-10 employees