Likelihood to Recommend We have had a couple of legal inquiries which required us to review emails for a user or users. Using the Barracuda Cloud Archiving Service, we have been able to perform searches quickly, narrowing or expanding the search criteria is easy, resulting in exactly what we were looking for. This has saved us with claims for collections, as well as a couple of legal HR matters. It is my trusted go to application.
Read full review The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Read full review Pros Sonian search is rightly praised for ease of use, scale, performance and accuracy. Sonian archive can be deployed rapidly without the need for costly professional service engagements. Seamless process to import PST files into the archive. Sonian has a high focus on compliance and governance which is reflected with their fast and accurate search function. Read full review Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists. Barracuda Essentials provides excellent protection from Phishing and other Malware. Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it. Read full review Cons Speed is slow sometimes The Outlook plugin does not always find all emails when searching Read full review Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this). There's no indication an email was encrypted (like with Proofpoint or ZIX mail). MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately. Read full review Likelihood to Renew Its the best email security gateway product I have used.
Read full review Usability It performs as expected with no exceptions.
Read full review Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Read full review Support Rating We only need support when initially setting it up. We really have not had to call for user or help support on this product. It has always worked and is always easy to use.
Read full review This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Read full review Alternatives Considered Sonian is a pure SaaS solution and is easy to manage and use. It's cost effective and does exactly what it says on the tin
Read full review Barracuda Essentials has a far easier admin pannel than is provided by mimecast along with far more filtering options such as dkim. Much easier to do the initial setup along with much better support provided. Barracuda Essentials has Advanced threat protection that uses AI to spot patterns and gives you the option to remove a suspect email from all inboxs
Read full review Return on Investment We have been able to reduce a lot of store space by moving all PST files to the archiver. Users love how easy it is to find old emails that were deleted long ago. Some users now rely on this service Read full review Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily. Read full review ScreenShots