What users are saying about
19 Ratings
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Score 8.8 out of 100
22 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Barracuda Cloud-to-Cloud Backup is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Barracuda Cloud-to-Cloud Backup

70%
3 Ratings
4.2

Backupify

42%
3 Ratings

Support Rating

Barracuda Cloud-to-Cloud Backup

N/A
0 Ratings
5.0

Backupify

50%
1 Rating

Likelihood to Recommend

Barracuda Networks, Inc.

You know Microsoft does not back up your data. You'd better get that going before you run into a legal issue.
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Datto Inc

In the past, we have had many challenges. [In my opinion], here are the most pertinent ones: Firstly, [I have found that when] backups fail, there is no notification and it is up to the user to notice. Thus you may well be paying for a service that doesn't work [in my view]. Secondly, Backupify recently moved their platform and the legacy data we had spent 8 years backing up, is no longer searchable as it was before. The most infuriating part of this change, [that I've discovered], was the lack of communication to the user base. It took [us] 6 months with support to understand the exact nature of the change. Also, [I found] that they will not do anything about this apart from add a 'feature request'. [The way I understood] the reply from the CSM was that if we don't like this, we can simply leave. As a long-standing customer [I believe] the way we were treated was disheartening and unprofessional given that you need a backup provider to be with you for the long term. [In my opinion] the change from Backupify to Datto has not been a positive experience.
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Pros

Barracuda Networks, Inc.

  • Easy to set up and manage
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Datto Inc

  • Restoration of files/emails.
  • Searchable.
  • Restore to another user.
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Cons

Barracuda Networks, Inc.

  • Maybe a end user interface for restoring
  • Teams backup is maybe confusing since you backup a group instead of a team.
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Datto Inc

  • Improved UI.
  • Improved Wizard to start initial sync.
  • Improved search.
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Pricing Details

Barracuda Cloud-to-Cloud Backup

Starting Price

Editions & Modules

Barracuda Cloud-to-Cloud Backup editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Backupify

    Starting Price

    Editions & Modules

    Backupify editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Barracuda Networks, Inc.

      No answers on this topic

      Datto Inc

      So far it’s been a 50/50. Some issues are ignored, whilst others handled quite well.
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      Alternatives Considered

      Barracuda Networks, Inc.

      The cost and the features we needed. Was an easy choice. Yes Acronis is known for back up, but the cost difference [meant] we had no choice.
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      Datto Inc

      The products are very similar. [In my opinion] one would be hard-pressed to find customer care worse than what we have experienced with Datto Backupify.
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      Return on Investment

      Barracuda Networks, Inc.

      • None yet. We will see if we have an incident where it is vital
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      Datto Inc

      • Inexpensive cost for the peace of mind.
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