Barracuda CloudGen Firewall vs. Symantec WebFilter / Intelligence Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda CloudGen Firewall
Score 8.6 out of 10
N/A
Barracuda CloudGen Firewalls provides a wide range of security and connectivity features, including web filtering, NAC and SSL VPN and other features for remote access, as well as protection as edge devices and IoT security.N/A
Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
N/A
Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
Pricing
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Top Pros
Top Cons
Features
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Firewall
Comparison of Firewall features of Product A and Product B
Barracuda CloudGen Firewall
9.2
11 Ratings
8% above category average
Symantec WebFilter / Intelligence Services
-
Ratings
Identification Technologies9.510 Ratings00 Ratings
Visualization Tools8.110 Ratings00 Ratings
Content Inspection9.09 Ratings00 Ratings
Policy-based Controls9.610 Ratings00 Ratings
Active Directory and LDAP9.311 Ratings00 Ratings
Firewall Management Console9.311 Ratings00 Ratings
Reporting and Logging8.911 Ratings00 Ratings
VPN9.510 Ratings00 Ratings
High Availability9.89 Ratings00 Ratings
Stateful Inspection9.68 Ratings00 Ratings
Proxy Server9.04 Ratings00 Ratings
Best Alternatives
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Small Businesses
pfSense
pfSense
Score 9.2 out of 10

No answers on this topic

Medium-sized Companies
pfSense
pfSense
Score 9.2 out of 10
Check Point Quantum Security Gateway Next Generation Firewall
Check Point Quantum Security Gateway Next Generation Firewall
Score 9.2 out of 10
Enterprises
Palo Alto Networks Next-Generation Firewalls - PA Series
Palo Alto Networks Next-Generation Firewalls - PA Series
Score 9.4 out of 10
Check Point Quantum Security Gateway Next Generation Firewall
Check Point Quantum Security Gateway Next Generation Firewall
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Likelihood to Recommend
10.0
(14 ratings)
8.0
(2 ratings)
Usability
5.5
(1 ratings)
5.0
(1 ratings)
Support Rating
6.0
(4 ratings)
10.0
(1 ratings)
User Testimonials
Barracuda CloudGen FirewallSymantec WebFilter / Intelligence Services
Likelihood to Recommend
Barracuda Networks, Inc.
I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.
Read full review
Broadcom
In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
Read full review
Pros
Barracuda Networks, Inc.
  • The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
  • Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
  • Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
  • We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
  • Integration with Active Directory makes it easy to identify users activities in logs.
Read full review
Broadcom
  • Almost real time protection from all ongoing threats with their DLA inspection
  • Great visibility into web filtering policies using the dashboards and reports
  • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
Read full review
Cons
Barracuda Networks, Inc.
  • Very complex and steep learning curve to get up to speed.
  • Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
  • Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.
Read full review
Broadcom
  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
Read full review
Usability
Barracuda Networks, Inc.
Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.
Read full review
Broadcom
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
Read full review
Support Rating
Barracuda Networks, Inc.
I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.
Read full review
Broadcom
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
Read full review
Alternatives Considered
Barracuda Networks, Inc.
Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!
Read full review
Broadcom
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
Read full review
Return on Investment
Barracuda Networks, Inc.
  • We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
  • The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
  • I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.
Read full review
Broadcom
  • Boosts business productivity with having secured systems
  • Globally available threat protection adhering to our own security policies
  • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
Read full review
ScreenShots

Barracuda CloudGen Firewall Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of