Barracuda Content Shield vs. Symantec WebFilter / Intelligence Services

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Content Shield
Score 7.9 out of 10
N/A
Barracuda Content Shield and Content Shield Plus for MSPs are cloud-based service that combines robust content filtering, file-based protection, granular policy enforcement and reporting, simple centralized management, and real-time threat intelligence to protect users and organizations. Its proxy-free architecture ensures minimal latency.N/A
Symantec WebFilter / Intelligence Services
Score 8.0 out of 10
N/A
Symantec WebFilter / Intelligence Services (formerly Blue Coat WebFilter) is a web application protection and web content filtering solution, designed to allow users to control access to web content and block web threats with advanced threat defense and real-time global threat intelligence.N/A
Pricing
Barracuda Content ShieldSymantec WebFilter / Intelligence Services
Editions & Modules
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Offerings
Pricing Offerings
Barracuda Content ShieldSymantec WebFilter / Intelligence Services
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Content ShieldSymantec WebFilter / Intelligence Services
Top Pros
Top Cons

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Best Alternatives
Barracuda Content ShieldSymantec WebFilter / Intelligence Services
Small Businesses

No answers on this topic

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Medium-sized Companies
Check Point Quantum Security Gateway
Check Point Quantum Security Gateway
Score 9.1 out of 10
Check Point Quantum Security Gateway
Check Point Quantum Security Gateway
Score 9.1 out of 10
Enterprises
Check Point Quantum Security Gateway
Check Point Quantum Security Gateway
Score 9.1 out of 10
Check Point Quantum Security Gateway
Check Point Quantum Security Gateway
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Content ShieldSymantec WebFilter / Intelligence Services
Likelihood to Recommend
8.0
(2 ratings)
8.0
(2 ratings)
Usability
7.0
(1 ratings)
5.0
(1 ratings)
Support Rating
8.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Barracuda Content ShieldSymantec WebFilter / Intelligence Services
Likelihood to Recommend
Barracuda Networks, Inc.
Barracuda Content Shield is well suited to large companies with many employees that are based in many areas and have various aspects of their job that need them to be on the internet at all times and in many cases opening themselves to many threats. It may be less appropriate for small companies that are in individualized clusters
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Broadcom
In a large environment, this is the perfect system. If you do not have constant changes, it easily becomes a system you drop in place and rarely have to think about. Our units have been rock solid and have never experienced any unexpected downtime, and upgrades are just a couple button clicks to deploy, or roll back. For small offices, with minimal traffic this may be using a sledgehammer to put in a push pin. It will work great, but the devices is likely over engineered for small offices (<50 people). That being said, price-wise it's still a great solution when compared to competing products and being from Symantec, you know it's going to be around and support for the long term.
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Pros
Barracuda Networks, Inc.
  • Easy to use
  • Layout of program looks like an email so its easy to read and identify
  • Helped many suspicious senders from getting into our system
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Broadcom
  • Almost real time protection from all ongoing threats with their DLA inspection
  • Great visibility into web filtering policies using the dashboards and reports
  • No patching or downloads needed, immediate protection is provided as clients are always cloud connected
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Cons
Barracuda Networks, Inc.
  • Increased policy customization
  • Filtering policy preferences
  • Increased manual settings
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Broadcom
  • The admin interface would be better off not using Java
  • Setting up SSL properly can be a bit challenging
  • Could really use a better source for training, like a library of how-to videos
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Usability
Barracuda Networks, Inc.
I think the program is easy to use, I think there are more functions it can have or better ability to customize the layout so it doesn't look so plain
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Broadcom
I really like the system, it's easy to use and mostly intuitive. I would have gone 10/10, but the management interface uses Java, and that seems to always make things a bit harder to start. Once everything is loaded and running, it's great - but it does require me to maintain a compatible version of Java on the machine I use to access the system, I'd be much happier with some kind of HTML5 interface. I also deducted 1 point for the functionality of the refer filter - it works as expected, but if the site isn't coded with the correct refer header, like Microsoft's site - then some page elements get stripped and pages only render about 98% correctly. I know that's not in Symantec's list of responsibilities, but having a filter that doesn't fully understand CDNs is worth the 1 point ding.
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Support Rating
Barracuda Networks, Inc.
I have only had to call twice for access issues but it has been overall a normal experience.
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Broadcom
I've had exactly 1 problem in 8 years, I contacted support via the customer portal, less than an hour later I found myself in a screen share with a support tech who not only fixed my configuration error, but also took the time to ask about my usage and offered some great tips on changes. It was just one support incident, but I was impressed by the speed of response to a non-critical issue as well as the depth of product knowledge the support engineer had.
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Alternatives Considered
Barracuda Networks, Inc.
Barracuda Content Shield was compared to this product and in our opinion was more robust and cost effective for our growing firm. Barracuda allowed us to create filtering that worked for our firm and allowed us to make the customization easy so that all employees had access to what they needed and were not shut out.
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Broadcom
Symantec WebFilter / Intelligence Services solution was a simple 1U appliance that does everything we need, compared to the Forcepoint solution which required a virtual appliance, a database server, a log server, and a management server - the licensing costs alone make the Symantec WebFilter / Intelligence Services solution a clear winner. The Forcepoint solution is really good, it just requires such a big footprint without delivering much beyond what the Symantec WebFilter / Intelligence Services solution does with a single unit.
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Return on Investment
Barracuda Networks, Inc.
  • Increased Reporting Times
  • Threat Training time increase
  • Policy enforcement increased time
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Broadcom
  • Boosts business productivity with having secured systems
  • Globally available threat protection adhering to our own security policies
  • User may sometime find it difficult to deal with - so there can be a feature to make it more user friendly in terms of user experience. That is a bit of negative we have seen.
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ScreenShots