Barracuda Email Security Gateway vs FireEye Email Security

• ESS has a simple interface for both users and administrators.
• The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
• The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.

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• Ease of implementation was a key factor in our decision making for an email security/spam product. FireEye ES was very easy to implement as well as to maintain.
• Blocking effectiveness in an email security/spam product has to be the most important factor. FireEye ES does a very good job of completely blocking the vast majority of risky emails. With its sand-boxing features, it does a good job of evaluating threats. The spam blocking is effective without being overly so.
• Being a cloud product makes ease of management a great feature. The console is easy to get to, use and understand. Whitelisting, finding emails that are impacted, and other common email flow questions are easily achieved.

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• You need to take time in adding your contacts to a whitelist so that you don't miss an email.
• I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
• The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.

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• The interface is not exactly intuitive.
• There are a high number of false positives.
• To my knowledge, there is not a way to whitelist links or attachments.

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• Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
• DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.

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• The cost of FireEye ES is more than we were paying for our Baracuda Spam filter, but we seem to get much less spam and or false blocks so time is saved in not having to deal with those issues.
• The primary focus was to continue spam blocking but add a much more robust security layer. The security seems to work well and with the state of phishing/malware attacks, the service is like solid gold. We have many known attacks repelled daily.

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