85 Ratings
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Score 8.7 out of 100
15 Ratings
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Score 9.8 out of 100

Feature Set Ratings

    Secure Email Gateway

    6.6

    Barracuda Email Security Gateway

    66%

    Trend Micro Smart Protection Suite, with XGen

    Feature Set Not Supported
    N/A
    Barracuda Email Security Gateway ranks higher in 7/7 features

    Anti-malware

    7.2
    72%
    15 Ratings
    N/A
    0 Ratings

    Cusomizability

    5.3
    53%
    13 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    7.3
    73%
    11 Ratings
    N/A
    0 Ratings

    Threat Detection

    6.7
    67%
    15 Ratings
    N/A
    0 Ratings

    Sandboxing

    6.0
    60%
    9 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    7.8
    78%
    12 Ratings
    N/A
    0 Ratings

    Management Tools

    6.2
    62%
    15 Ratings
    N/A
    0 Ratings

    Endpoint Security

    Barracuda Email Security Gateway

    Feature Set Not Supported
    N/A
    9.6

    Trend Micro Smart Protection Suite, with XGen

    96%
    Trend Micro Smart Protection Suite, with XGen ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    9.8
    98%
    7 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    9.8
    98%
    8 Ratings

    Centralized Management

    N/A
    0 Ratings
    9.8
    98%
    9 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    8.1
    81%
    7 Ratings

    Infection Remediation

    N/A
    0 Ratings
    9.8
    98%
    8 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    9.8
    98%
    9 Ratings

    Malware Detection

    N/A
    0 Ratings
    9.8
    98%
    9 Ratings

    Attribute Ratings

    • Barracuda Email Security Gateway is rated higher in 1 area: Support Rating
    • Trend Micro Smart Protection Suite, with XGen is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.5

    Barracuda Email Security Gateway

    75%
    23 Ratings
    9.8

    Trend Micro Smart Protection Suite, with XGen

    98%
    9 Ratings

    Usability

    8.6

    Barracuda Email Security Gateway

    86%
    2 Ratings

    Trend Micro Smart Protection Suite, with XGen

    N/A
    0 Ratings

    Availability

    10.0

    Barracuda Email Security Gateway

    100%
    1 Rating

    Trend Micro Smart Protection Suite, with XGen

    N/A
    0 Ratings

    Performance

    6.0

    Barracuda Email Security Gateway

    60%
    1 Rating

    Trend Micro Smart Protection Suite, with XGen

    N/A
    0 Ratings

    Support Rating

    9.9

    Barracuda Email Security Gateway

    99%
    8 Ratings
    8.2

    Trend Micro Smart Protection Suite, with XGen

    82%
    10 Ratings

    Likelihood to Recommend

    Barracuda Networks, Inc.

    Good combination when using their other products like an incident response. When using automated workflows, this makes creating sender policies a breeze. Unfortunately, this can also be done too well as it may filter out valid emails and to resend or place them back into users' mailbox isn't an easy thing to do even if you attempt to resend through the Email Security Gateway.
    Read full review

    Trend Micro

    The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.
    Read full review

    Pros

    Barracuda Networks, Inc.

    • ESS has a simple interface for both users and administrators.
    • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
    • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
    Read full review

    Trend Micro

    • Real time threat intelligence using updates from global threat intelligence network.
    • Advanced built-in threat detection and response capabilities.
    • Ability to detect advanced malware, behavior and communications.
    • Flexibility to deploy with on-premise or cloud or hybrid.
    • Single management console to manage all layers of security.
    Read full review

    Cons

    Barracuda Networks, Inc.

    • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
    • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
    • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
    Read full review

    Trend Micro

    • Documentation is something that can be improved here.
    • Licensing is overly complex and needs to be improved for different features/variations.
    • Install is difficult.
    Read full review

    Pricing Details

    Barracuda Email Security Gateway

    Starting Price

    Editions & Modules

    Barracuda Email Security Gateway editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Trend Micro Smart Protection Suite, with XGen

      Starting Price

      Editions & Modules

      Trend Micro Smart Protection Suite, with XGen editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Usability

        Barracuda Networks, Inc.

        So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
        Read full review

        Trend Micro

        No answers on this topic

        Reliability and Availability

        Barracuda Networks, Inc.

        Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
        Read full review

        Trend Micro

        No answers on this topic

        Performance

        Barracuda Networks, Inc.

        The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
        Read full review

        Trend Micro

        No answers on this topic

        Support Rating

        Barracuda Networks, Inc.

        Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
        Read full review

        Trend Micro

        I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
        Read full review

        Alternatives Considered

        Barracuda Networks, Inc.

        Barracuda integrates well with Office 365 and mail flow is great. It was the first solution we found that was part of a greater suite to fit all the requirements we had. With the Email Security gateway being in the cloud, it required no extra hardware but also nothing new installed on an endpoint as some solutions require.
        Read full review

        Trend Micro

        Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
        Read full review

        Return on Investment

        Barracuda Networks, Inc.

        • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
        • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
        Read full review

        Trend Micro

        • We have stopped multiple infections of ransomware from spreading.
        • Lost some productivity when database crashed
        • Updates tend to slow system down
        Read full review

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