What users are saying about
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 38 reviews and ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 3 reviews and ratings
Feature Set Ratings
- Barracuda Essentials ranks higher in 1 feature set: Secure Email Gateway
Secure Email Gateway
8.8
Barracuda Essentials
88%
7.3
EdgeWave ePrism Email Security
73%
Barracuda Essentials ranks higher in 6/7 features
Barracuda Essentials ranks higher in 6/7 features
Anti-malware
9.4
94%
15 Ratings
8.0
80%
1 Rating
Cusomizability
8.4
84%
14 Ratings
5.0
50%
1 Rating
Data Loss Protection
9.0
90%
12 Ratings
9.0
90%
1 Rating
Threat Detection
9.3
93%
15 Ratings
7.0
70%
1 Rating
Sandboxing
8.5
85%
11 Ratings
10.0
100%
1 Rating
End-to-End Encryption
8.8
88%
12 Ratings
N/A
0 Ratings
Management Tools
8.3
83%
15 Ratings
5.0
50%
1 Rating
Attribute Ratings
- Barracuda Essentials is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Barracuda Essentials
89%
15 Ratings
7.0
EdgeWave ePrism Email Security
70%
1 Rating
Likelihood to Renew
9.1
Barracuda Essentials
91%
1 Rating
EdgeWave ePrism Email Security
N/A
0 Ratings
Usability
8.9
Barracuda Essentials
89%
8 Ratings
EdgeWave ePrism Email Security
N/A
0 Ratings
Support Rating
8.3
Barracuda Essentials
83%
9 Ratings
EdgeWave ePrism Email Security
N/A
0 Ratings
Likelihood to Recommend
Barracuda Essentials
The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Analista de sistema
NaturaChemicals, 201-500 employees
EdgeWave ePrism Email Security
EdgeWave mitigates some of the risk of email by pre-filtering for emails with viruses or other security threatening attachments. It does a good job of removing unwanted or potentially risky emails and allowing for safe viewing and review of these emails without compromising your company and mail delivery systems. It does not provide a timely notification delivery system for seeing emails with problems without accessing their client consolr site.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
Pros
Barracuda Essentials
- Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
- Barracuda Essentials provides excellent protection from Phishing and other Malware.
- Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

Verified User
Director in Information Technology
Medical Practice Company, 51-200 employeesEdgeWave ePrism Email Security
- Email notification of potential issues with incoming email including a nice overview of what was blocked and why.
- Options are provided to view, release, block or white-list specific domains.
- Reports can be generated for administrators to view the overall stance of Edgewave services.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
Cons
Barracuda Essentials
- Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
- There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
- MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
President/CIO
Innovative Systems DirectInformation Technology & Services, 1-10 employees
EdgeWave ePrism Email Security
- More information could be available in the email notification that reports when email was blocked.
- While trying to work with an application that sends email it can be difficult to determine why the email was not received if blocked by EdgeWave unless a check of their dashboard is made since notifications cannot be scheduled more than once daily.
- The option to have reports sent more frequently is a much needed feature.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
Pricing Details
Barracuda Essentials
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—EdgeWave ePrism Email Security
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Barracuda Essentials
Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Technical Consultant
36-400 IT SolutionsInformation Technology & Services, 1-10 employees
EdgeWave ePrism Email Security
No score
No answers yet
No answers on this topic
Usability
Barracuda Essentials
Barracuda Essentials 8.9
Based on 8 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Marketing Administrative Assistant
Alvin Community CollegeHigher Education, 501-1000 employees
EdgeWave ePrism Email Security
No score
No answers yet
No answers on this topic
Support Rating
Barracuda Essentials
Barracuda Essentials 8.3
Based on 9 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Service Manager
Kloud9Information Technology and Services, 11-50 employees
EdgeWave ePrism Email Security
No score
No answers yet
No answers on this topic
Alternatives Considered
Barracuda Essentials
Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
IT Manager
Worthing High SchoolEducation Management, 1001-5000 employees
EdgeWave ePrism Email Security
EdgeWave ePrism Email Security is very similar to other programs such as Barracuda, SonicWall, or Proofpoint. I have used some of these other products in the past and I can't say that any of them do anything better or significantly different from EdgeWave so I believe all would provide similar protection. EdgeWave was the product chosen before I started working at my current employer and I don't have any compelling reason to change.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees
Return on Investment
Barracuda Essentials
- Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.

Verified User
Technician in Information Technology
Furniture Company, 51-200 employeesEdgeWave ePrism Email Security
- Great way to help secure emails and keep customers from clicking on potentially threatening content.
- Increased security footprint by detecting malware and viruses that could pose security issues for an organization.
- Decrease lot of time spent tracking email problems and attachments.
Senior System Engineer
NetDocumentsComputer Software, 201-500 employees