What users are saying about
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 38 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
Secure Email Gateway
8.8
Barracuda Essentials
88%
NeoCertified Secure Email
Feature Set Not Supported
N/A
Barracuda Essentials ranks higher in 7/7 features
Barracuda Essentials ranks higher in 7/7 features
Anti-malware
9.4
94%
15 Ratings
N/A
0 Ratings
Cusomizability
8.4
84%
14 Ratings
N/A
0 Ratings
Data Loss Protection
9.0
90%
12 Ratings
N/A
0 Ratings
Threat Detection
9.3
93%
15 Ratings
N/A
0 Ratings
Sandboxing
8.5
85%
11 Ratings
N/A
0 Ratings
End-to-End Encryption
8.8
88%
12 Ratings
N/A
0 Ratings
Management Tools
8.3
83%
15 Ratings
N/A
0 Ratings
Attribute Ratings
- NeoCertified Secure Email is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.9
Barracuda Essentials
89%
15 Ratings
10.0
NeoCertified Secure Email
100%
3 Ratings
Likelihood to Renew
9.1
Barracuda Essentials
91%
1 Rating
NeoCertified Secure Email
N/A
0 Ratings
Usability
8.9
Barracuda Essentials
89%
8 Ratings
NeoCertified Secure Email
N/A
0 Ratings
Support Rating
8.3
Barracuda Essentials
83%
9 Ratings
NeoCertified Secure Email
N/A
0 Ratings
Likelihood to Recommend
Barracuda Essentials
The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Analista de sistema
NaturaChemicals, 201-500 employees
NeoCertified Secure Email
NeoCertified Secure Email is very easy to use, and the speed of the encryption is excellent. The only challenge we have had is some of the national carriers are unfamiliar with NeoCertified Secure Email and thus sometimes give us some resistance in our utilizing it.
President & CEO
Custom Benefits Insurance GroupInsurance, 1-10 employees
Pros
Barracuda Essentials
- Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
- Barracuda Essentials provides excellent protection from Phishing and other Malware.
- Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

Verified User
Director in Information Technology
Medical Practice Company, 51-200 employeesNeoCertified Secure Email
- Easily works with our Outlook email system.
- Those receiving our secure emails find it easy to set up a user name and password to access and open and attach and send back.
- Whenever help is needed they respond quickly.
President & Founder / Employer Group Health and Benefits
SW Insurance CorpInsurance, 1-10 employees
Cons
Barracuda Essentials
- Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
- There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
- MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
President/CIO
Innovative Systems DirectInformation Technology & Services, 1-10 employees
NeoCertified Secure Email
- Perhaps in having additional service techs
- Everyone always wants better pricing but they are competitive in their field
- Better public recognition of NeoCertified Secure Email
President & CEO
Custom Benefits Insurance GroupInsurance, 1-10 employees
Pricing Details
Barracuda Essentials
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Barracuda Essentials Editions & Modules
—
Additional Pricing Details
—NeoCertified Secure Email
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$59 per month
NeoCertified Secure Email Editions & Modules
Edition
Non-Profit | $59.001 |
---|---|
Single User | $99.001 |
Multiple Users | Contact Sales |
- per user, per year
- none
Additional Pricing Details
—Likelihood to Renew
Barracuda Essentials
Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Technical Consultant
36-400 IT SolutionsInformation Technology & Services, 1-10 employees
NeoCertified Secure Email
No score
No answers yet
No answers on this topic
Usability
Barracuda Essentials
Barracuda Essentials 8.9
Based on 8 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Marketing Administrative Assistant
Alvin Community CollegeHigher Education, 501-1000 employees
NeoCertified Secure Email
No score
No answers yet
No answers on this topic
Support Rating
Barracuda Essentials
Barracuda Essentials 8.3
Based on 9 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Service Manager
Kloud9Information Technology and Services, 11-50 employees
NeoCertified Secure Email
No score
No answers yet
No answers on this topic
Alternatives Considered
Barracuda Essentials
Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
IT Manager
Worthing High SchoolEducation Management, 1001-5000 employees
NeoCertified Secure Email
The cost and ease of use was the determining factors.
IT Manager
Raritan Bay Federal Credit UnionFinancial Services, 11-50 employees
Return on Investment
Barracuda Essentials
- Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.

Verified User
Technician in Information Technology
Furniture Company, 51-200 employeesNeoCertified Secure Email
- It solves my number 1 problem...staying compliant with the security rules and regulations that my industry imposes.
- It gives peace of mind to my clients that their personal information is secured. This is an easy step in customer service that goes above and beyond what many offer. Trust is a huge issue for clients, we have our clients trust that we will always be looking out for their best interest, including securing our correspondence that includes private information.
President & Founder / Employer Group Health and Benefits
SW Insurance CorpInsurance, 1-10 employees