Barracuda Essentials vs. Trend Micro Smart Protection Suite, with XGen

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.

Incentivized

The best [way] for Trend Micro [Smart Protection Suite, with XGen] to stand out, would be to install it throughout the network, both computers and servers[.] I recommend this solution for both small companies and very large companies since currently the security of our data is very critical and many times the costs that they lead to when suffering from an attack are too high. [A] system like this is worth investing in.

• Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
• Barracuda Essentials provides excellent protection from Phishing and other Malware.
• Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

Incentivized

• Real time threat intelligence using updates from global threat intelligence network.
• Advanced built-in threat detection and response capabilities.
• Ability to detect advanced malware, behavior and communications.
• Flexibility to deploy with on-premise or cloud or hybrid.
• Single management console to manage all layers of security.

Incentivized

• Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
• There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
• MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.

• Documentation is something that can be improved here.
• Licensing is overly complex and needs to be improved for different features/variations.
• Install is difficult.

Incentivized

Its the best email security gateway product I have used.

Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.

Incentivized

This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.

Incentivized

I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.

Incentivized

Barracuda Essentials has a far easier admin pannel than is provided by mimecast along with far more filtering options such as dkim. Much easier to do the initial setup along with much better support provided. Barracuda Essentials has Advanced threat protection that uses AI to spot patterns and gives you the option to remove a suspect email from all inboxs

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.

• Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.

Incentivized

• We have stopped multiple infections of ransomware from spreading.
• Lost some productivity when database crashed
• Updates tend to slow system down

Incentivized