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16 Ratings

Barracuda Essentials

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16 Ratings
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Score 9.2 out of 100
11 Ratings
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Score 8.1 out of 100

Likelihood to Recommend

Barracuda Essentials

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Gabriel Silva | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

1. For malware, botnet threat detection, and prevention.2. To reduce the risk of information loss.3. To monitor communication within your network.4. To assess potential vulnerabilities and proactively protect endpoints, servers and applications.
Ravinder Beniwal | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Essentials
8.9
Trend Micro Smart Protection Suite, with XGen
Anti-malware
Barracuda Essentials
9.5
Trend Micro Smart Protection Suite, with XGen
Cusomizability
Barracuda Essentials
8.4
Trend Micro Smart Protection Suite, with XGen
Data Loss Protection
Barracuda Essentials
9.0
Trend Micro Smart Protection Suite, with XGen
Threat Detection
Barracuda Essentials
9.3
Trend Micro Smart Protection Suite, with XGen
Sandboxing
Barracuda Essentials
8.8
Trend Micro Smart Protection Suite, with XGen
End-to-End Encryption
Barracuda Essentials
8.8
Trend Micro Smart Protection Suite, with XGen
Management Tools
Barracuda Essentials
8.2
Trend Micro Smart Protection Suite, with XGen

Endpoint Security

Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
8.0
Anti-Exploit Technology
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
8.3
Endpoint Detection and Response (EDR)
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
7.8
Centralized Management
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
8.0
Hybrid Deployment Support
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
8.6
Infection Remediation
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
7.4
Vulnerability Management
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
7.7
Malware Detection
Barracuda Essentials
Trend Micro Smart Protection Suite, with XGen
7.9

Pros

Barracuda Essentials

  • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
  • Barracuda Essentials provides excellent protection from Phishing and other Malware.
  • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Provides better integration across multiple platforms.
  • Automatic and re-settable time for scan.
  • Includes a message security gateway for specific applications like Office 365 SharePoint.
Anonymous | TrustRadius Reviewer

Cons

Barracuda Essentials

  • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
  • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
  • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
Bill Artemik | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • Multiple agents for different pieces of the software and they don't talk.
  • Mac install is super difficult and if I update the OS on a Mac it breaks the OS if Trend Micro Smart is not compatible with that version.
  • Communication drops to the server randomly and has to work with tech support to get it working again.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Essentials

Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Victor Borghouts | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Usability

Barracuda Essentials

Barracuda Essentials 9.2
Based on 4 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Neisha Pander | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Essentials

Barracuda Essentials 8.8
Based on 5 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Derek Schroeder | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Trend Micro Smart Protection Suite, with XGen 7.9
Based on 8 answers
I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
Melissa Cartee | TrustRadius Reviewer

Alternatives Considered

Barracuda Essentials

Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
Peter Robinson | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
Anonymous | TrustRadius Reviewer

Return on Investment

Barracuda Essentials

  • We were paying more just for an Email Encryption tool before moving to Essentials.
  • The price is lower than other like tools, but we got more in the offerings with Essentials.
  • We saw an overall savings shortly after installation as we were able to replace backup and archive tools as well.
Anonymous | TrustRadius Reviewer

Trend Micro Smart Protection Suite, with XGen

  • We have stopped multiple infections of ransomware from spreading.
  • Lost some productivity when database crashed
  • Updates tend to slow system down
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Essentials

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trend Micro Smart Protection Suite, with XGen

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Essentials
9.1
Trend Micro Smart Protection Suite, with XGen
7.9

Likelihood to Renew

Barracuda Essentials
9.1
Trend Micro Smart Protection Suite, with XGen

Usability

Barracuda Essentials
9.2
Trend Micro Smart Protection Suite, with XGen

Support Rating

Barracuda Essentials
8.8
Trend Micro Smart Protection Suite, with XGen
7.9

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