Barracuda Essentials vs. Webroot Advanced Email Encryption powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Essentials
Score 9.2 out of 10
N/A
Barracuda Essentials is an email security platform designed to protect users and businesses from volumetric threats like malware and spam, as well advanced threats like targeted spear phishing and ransomware, and provides email archiving and data protection from corruption and deletion with cloud backup and recovery of emails and files, data leak prevention and encryption.N/A
Webroot Advanced Email Encryption powered by Zix
Score 9.0 out of 10
N/A
Webroot Advanced Email Encryption powered by Zix (replacing the former Zix Email Encryption, formerly ZixEncrypt) provides automatic email encryption and data loss prevention solution. It scans the content of outbound email and automatically encrypts or takes action based on user-defined policies, for any email environment to secure any mailbox beyond its native capabilities.N/A
Pricing
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Top Pros
Top Cons
Features
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Barracuda Essentials
6.6
16 Ratings
25% below category average
Webroot Advanced Email Encryption powered by Zix
-
Ratings
Anti-malware10.016 Ratings00 Ratings
Customizability5.015 Ratings00 Ratings
Data Loss Protection2.113 Ratings00 Ratings
Threat Detection9.016 Ratings00 Ratings
Sandboxing3.012 Ratings00 Ratings
End-to-End Encryption8.013 Ratings00 Ratings
Management Tools9.016 Ratings00 Ratings
Best Alternatives
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Small Businesses
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
Paubox Email Suite
Paubox Email Suite
Score 10.0 out of 10
Medium-sized Companies
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
Score 7.7 out of 10
Webroot Email Security Powered by Zix
Webroot Email Security Powered by Zix
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Likelihood to Recommend
8.0
(16 ratings)
7.3
(105 ratings)
Likelihood to Renew
9.1
(1 ratings)
8.5
(6 ratings)
Usability
8.9
(8 ratings)
8.9
(100 ratings)
Availability
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(3 ratings)
Support Rating
8.2
(9 ratings)
8.7
(6 ratings)
In-Person Training
-
(0 ratings)
9.1
(1 ratings)
Online Training
-
(0 ratings)
8.0
(3 ratings)
Implementation Rating
-
(0 ratings)
7.6
(8 ratings)
Configurability
-
(0 ratings)
9.0
(2 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(2 ratings)
User Testimonials
Barracuda EssentialsWebroot Advanced Email Encryption powered by Zix
Likelihood to Recommend
Barracuda Networks, Inc.
The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
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Webroot, an OpenText company
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
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Pros
Barracuda Networks, Inc.
  • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
  • Barracuda Essentials provides excellent protection from Phishing and other Malware.
  • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
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Webroot, an OpenText company
  • Zix scans outbound emails for personal financial information and encrypts accordingly.
  • Zix scans outbound emails for health information and encrypts accordingly.
  • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
  • Zix was very easy to implement on our email domain with a few clicks of the mouse.
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Cons
Barracuda Networks, Inc.
  • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
  • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
  • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
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Webroot, an OpenText company
  • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
  • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
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Likelihood to Renew
Barracuda Networks, Inc.
Its the best email security gateway product I have used.
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Webroot, an OpenText company
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
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Usability
Barracuda Networks, Inc.
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
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Webroot, an OpenText company
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
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Reliability and Availability
Barracuda Networks, Inc.
No answers on this topic
Webroot, an OpenText company
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
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Performance
Barracuda Networks, Inc.
No answers on this topic
Webroot, an OpenText company
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
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Support Rating
Barracuda Networks, Inc.
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
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Webroot, an OpenText company
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
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In-Person Training
Barracuda Networks, Inc.
No answers on this topic
Webroot, an OpenText company
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
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Online Training
Barracuda Networks, Inc.
No answers on this topic
Webroot, an OpenText company
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
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Implementation Rating
Barracuda Networks, Inc.
No answers on this topic
Webroot, an OpenText company
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
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Alternatives Considered
Barracuda Networks, Inc.
Barracuda Essentials has a far easier admin pannel than is provided by mimecast along with far more filtering options such as dkim. Much easier to do the initial setup along with much better support provided. Barracuda Essentials has Advanced threat protection that uses AI to spot patterns and gives you the option to remove a suspect email from all inboxs
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Webroot, an OpenText company
We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
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Scalability
Barracuda Networks, Inc.
No answers on this topic
Webroot, an OpenText company
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
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Return on Investment
Barracuda Networks, Inc.
  • Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.
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Webroot, an OpenText company
  • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
  • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
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