38 Ratings
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Score 8.9 out of 100
64 Ratings
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Score 9.4 out of 100

Feature Set Ratings

    Secure Email Gateway

    8.8

    Barracuda Essentials

    88%

    Zix Email Threat Protection

    Feature Set Not Supported
    N/A
    Barracuda Essentials ranks higher in 7/7 features

    Anti-malware

    9.4
    94%
    15 Ratings
    N/A
    0 Ratings

    Cusomizability

    8.4
    84%
    14 Ratings
    N/A
    0 Ratings

    Data Loss Protection

    9.0
    90%
    12 Ratings
    N/A
    0 Ratings

    Threat Detection

    9.3
    93%
    15 Ratings
    N/A
    0 Ratings

    Sandboxing

    8.5
    85%
    11 Ratings
    N/A
    0 Ratings

    End-to-End Encryption

    8.8
    88%
    12 Ratings
    N/A
    0 Ratings

    Management Tools

    8.3
    83%
    15 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Zix Email Threat Protection is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

    Likelihood to Recommend

    8.9

    Barracuda Essentials

    89%
    15 Ratings
    9.8

    Zix Email Threat Protection

    98%
    24 Ratings

    Likelihood to Renew

    9.1

    Barracuda Essentials

    91%
    1 Rating
    10.0

    Zix Email Threat Protection

    100%
    1 Rating

    Usability

    8.9

    Barracuda Essentials

    89%
    8 Ratings
    9.7

    Zix Email Threat Protection

    97%
    24 Ratings

    Support Rating

    8.3

    Barracuda Essentials

    83%
    9 Ratings
    9.0

    Zix Email Threat Protection

    90%
    4 Ratings

    Likelihood to Recommend

    Barracuda Essentials

    The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
    Gabriel Silva | TrustRadius Reviewer

    Zix Email Threat Protection

    Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.
    Anonymous | TrustRadius Reviewer

    Pros

    Barracuda Essentials

    • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
    • Barracuda Essentials provides excellent protection from Phishing and other Malware.
    • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Dane Spoelker | TrustRadius Reviewer

    Cons

    Barracuda Essentials

    • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
    • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
    • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
    Bill Artemik | TrustRadius Reviewer

    Zix Email Threat Protection

    • Ease of use. Other competitors platform is WAY easier to use and customize.
    • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
    • The Zix Protect platform is a complete joke to customize and use.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Barracuda Essentials

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Zix Email Threat Protection

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Barracuda Essentials

    Barracuda Essentials 9.1
    Based on 1 answer
    Its the best email security gateway product I have used.
    Victor Borghouts | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 10.0
    Based on 1 answer
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Anonymous | TrustRadius Reviewer

    Usability

    Barracuda Essentials

    Barracuda Essentials 8.9
    Based on 8 answers
    Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
    Neisha Pander | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.7
    Based on 24 answers
    Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.
    Anonymous | TrustRadius Reviewer

    Support Rating

    Barracuda Essentials

    Barracuda Essentials 8.3
    Based on 9 answers
    This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
    Derek Schroeder | TrustRadius Reviewer

    Zix Email Threat Protection

    Zix Email Threat Protection 9.0
    Based on 4 answers
    Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
    Robert Paul | TrustRadius Reviewer

    Alternatives Considered

    Barracuda Essentials

    Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
    Peter Robinson | TrustRadius Reviewer

    Zix Email Threat Protection

    Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Barracuda Essentials

    • Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.
    Anonymous | TrustRadius Reviewer

    Zix Email Threat Protection

    • I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
    • Zix bolsters our image and shows folks we're serious about their privacy.
    • It not only helps me but helps me rest assured that all of my agents clients are protected.
    Parrish Peachee | TrustRadius Reviewer

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