What users are saying about
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 38 reviews and ratings
64 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.4 out of 100
Based on 64 reviews and ratings
Feature Set Ratings
Secure Email Gateway
8.8
Barracuda Essentials
88%

Zix Email Threat Protection
Feature Set Not Supported
N/A
Barracuda Essentials ranks higher in 7/7 features
Barracuda Essentials ranks higher in 7/7 features
Anti-malware
9.4
94%
15 Ratings

N/A
0 Ratings
Cusomizability
8.4
84%
14 Ratings

N/A
0 Ratings
Data Loss Protection
9.0
90%
12 Ratings

N/A
0 Ratings
Threat Detection
9.3
93%
15 Ratings

N/A
0 Ratings
Sandboxing
8.5
85%
11 Ratings

N/A
0 Ratings
End-to-End Encryption
8.8
88%
12 Ratings

N/A
0 Ratings
Management Tools
8.3
83%
15 Ratings

N/A
0 Ratings
Attribute Ratings
- Zix Email Threat Protection is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating
Likelihood to Recommend
8.9
Barracuda Essentials
89%
15 Ratings

9.8
Zix Email Threat Protection
98%
24 Ratings
Likelihood to Renew
9.1
Barracuda Essentials
91%
1 Rating

10.0
Zix Email Threat Protection
100%
1 Rating
Usability
8.9
Barracuda Essentials
89%
8 Ratings

9.7
Zix Email Threat Protection
97%
24 Ratings
Support Rating
8.3
Barracuda Essentials
83%
9 Ratings

9.0
Zix Email Threat Protection
90%
4 Ratings
Likelihood to Recommend
Barracuda Essentials
The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Analista de sistema
NaturaChemicals, 201-500 employees
Zix Email Threat Protection
Recently a malicious email came through (direct email from a breached iCloud account pretending to be our president) - the email appeared by all points to be legitimate, but went to several former employees and several unrelated employees. Once caught, I was able to retract the message from all mailboxes and distribution lists with one click. This is much more effective than other systems with no retraction, and your only option is to send an email to all that received the previous email asking them to delete, or using PowerShell commands.

Verified User
Manager in Information Technology
Consumer Goods Company, 51-200 employeesPros
Barracuda Essentials
- Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
- Barracuda Essentials provides excellent protection from Phishing and other Malware.
- Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.

Verified User
Director in Information Technology
Medical Practice Company, 51-200 employeesZix Email Threat Protection
- Makes it easy for those receiving emails to create an account and retrieve the email.
- Peace of mind knowing emails are secure, and can be tracked.
- Monitoring inbound email threats is easy.
- Support has been very quick resolving or explaining support tickets I've created.
IT Coordinator
Ellis & Badenhausen Orthopaedics, psc.Hospital & Health Care, 51-200 employees
Cons
Barracuda Essentials
- Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
- There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
- MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
President/CIO
Innovative Systems DirectInformation Technology & Services, 1-10 employees
Zix Email Threat Protection
- Ease of use. Other competitors platform is WAY easier to use and customize.
- You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
- The Zix Protect platform is a complete joke to customize and use.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 1001-5000 employeesPricing Details
Barracuda Essentials
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Zix Email Threat Protection
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Barracuda Essentials
Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Technical Consultant
36-400 IT SolutionsInformation Technology & Services, 1-10 employees
Zix Email Threat Protection
Zix Email Threat Protection 10.0
Based on 1 answer
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.

Verified User
Technician in Information Technology
Mental Health Care Company, 201-500 employeesUsability
Barracuda Essentials
Barracuda Essentials 8.9
Based on 8 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Marketing Administrative Assistant
Alvin Community CollegeHigher Education, 501-1000 employees
Zix Email Threat Protection
Zix Email Threat Protection 9.7
Based on 24 answers
Zix gets a perfect 10 out of 10. End users can just work. With our previous solution, staff would have to determine if a message had sensitive information and then send it securely. Zix scans each message and ensures that the message does not fail into one of the pre-defined rulesets.

Verified User
Director in Information Technology
Non-profit Organization Management Company, 51-200 employeesSupport Rating
Barracuda Essentials
Barracuda Essentials 8.3
Based on 9 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Service Manager
Kloud9Information Technology and Services, 11-50 employees
Zix Email Threat Protection
Zix Email Threat Protection 9.0
Based on 4 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Technical Administrator
New Hampshire Retirement SystemGovernment Administration, 51-200 employees
Alternatives Considered
Barracuda Essentials
Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
IT Manager
Worthing High SchoolEducation Management, 1001-5000 employees
Zix Email Threat Protection
Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.

Verified User
Director in Human Resources
Medical Devices Company, 11-50 employeesReturn on Investment
Barracuda Essentials
- Barracuda Essentials has had a very positive impact especially since the Pandemic with many remote workers. Our IT objective is 99.9% uptime with many redundancy fail safes in place. Barracuda Essentials helps meet that objective by protecting the vast amount of email we receive daily.

Verified User
Technician in Information Technology
Furniture Company, 51-200 employeesZix Email Threat Protection
- I take our responsibility to protect our clients info seriously and Zix has taken a load of worry off of my shoulders.
- Zix bolsters our image and shows folks we're serious about their privacy.
- It not only helps me but helps me rest assured that all of my agents clients are protected.
Agency Owner
Easy Benies LLCInsurance, 1-10 employees