<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
162 Ratings

Barracuda Essentials

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
16 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Zix Email Threat Protection

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
162 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Barracuda Essentials

The Barracuda Essentials solution is definitely a great alternative to network security and especially corporate email to prevent employees from clicking on malicious links, spam, phishing, trojans and ransonware. The solution today is implemented in almost all sectors of the company and we have control of everything and good protection guaranteeing principles of compliance and security.
Gabriel Silva | TrustRadius Reviewer

Zix Email Threat Protection

Zix is great. In our organization, we have some staff that are very techy and some where technology is a struggle. Zix just works. End users can send emails and Zix scans and quarantines emails if needed. Staff and IT admins are alerted, IT can review the message, and staff has the ability to self-release (if configured that way). After reviewing several other vendors/solutions. Zix is an incredible cloud-hosted solution, so no need to have a server onsite. Customer service has been great on setting up the initial ruleset, and the few times we needed some additional help on pulling reports. Reporting is also great on Zix. You can track messages, see if a message was read (if using the secure portal), expire the message, etc.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Essentials
8.9
Zix Email Threat Protection
Anti-malware
Barracuda Essentials
9.5
Zix Email Threat Protection
Cusomizability
Barracuda Essentials
8.4
Zix Email Threat Protection
Data Loss Protection
Barracuda Essentials
9.0
Zix Email Threat Protection
Threat Detection
Barracuda Essentials
9.3
Zix Email Threat Protection
Sandboxing
Barracuda Essentials
8.8
Zix Email Threat Protection
End-to-End Encryption
Barracuda Essentials
8.8
Zix Email Threat Protection
Management Tools
Barracuda Essentials
8.2
Zix Email Threat Protection

Pros

Barracuda Essentials

  • Barracuda Essentials Spam Filtering works and it is very easy to add or remove senders from the Spam filter lists.
  • Barracuda Essentials provides excellent protection from Phishing and other Malware.
  • Barracuda Essentials email encryption is so easy to use and easy to setup. Our users love it.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
Dane Spoelker | TrustRadius Reviewer

Cons

Barracuda Essentials

  • Encryption is always on. There's NO way to turn it off so false encryption leads to real issues. Many banks and other companies cannot read/accept encrypted email. There should be a "Do Not Encrypt" type of keyword to prevent encryption (competing products have this).
  • There's no indication an email was encrypted (like with Proofpoint or ZIX mail).
  • MSP management interface needs work. You have to request licenses by email and wait. Pretty archaic today. Most competing product sites let MSP's increase/decrease licensing as needed, immediately.
Bill Artemik | TrustRadius Reviewer

Zix Email Threat Protection

  • Ease of use. Other competitors platform is WAY easier to use and customize.
  • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
  • The Zix Protect platform is a complete joke to customize and use.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Barracuda Essentials

Barracuda Essentials 9.1
Based on 1 answer
Its the best email security gateway product I have used.
Victor Borghouts | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 8.9
Based on 7 answers
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
Mike McCloskey | TrustRadius Reviewer

Usability

Barracuda Essentials

Barracuda Essentials 9.2
Based on 4 answers
Barracuda Essentials is simple to use. It has a user dashboard that is simple to navigate even for those who have few computer skills. One can barely realize that the program is even running in the background heading off those emails that can cause damage to my computer or our overall system.
Neisha Pander | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 122 answers
Zix is super user friendly for both our staff and the recipients of the messages. Logs are present, of course, for auditing when the need arises. The management portal is easy to use, also. You can use the service as is after install or make customizations that would better suit your business and workflow.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Barracuda Essentials

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
Anonymous | TrustRadius Reviewer

Performance

Barracuda Essentials

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 6 answers
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
Mike McCloskey | TrustRadius Reviewer

Support Rating

Barracuda Essentials

Barracuda Essentials 8.8
Based on 5 answers
This is the best tool in the industry. It provides the best support on top of the product. If one has any trouble configuring things or troubleshooting things, Barracuda's support is renowned for resolving bugs and issues as well as assisting troubleshooting and fixing issues. I would highly recommend it as it covers all email security bases.
Derek Schroeder | TrustRadius Reviewer

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 15 answers
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
Robert Paul | TrustRadius Reviewer

In-Person Training

Barracuda Essentials

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.1
Based on 1 answer
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
Mike McCloskey | TrustRadius Reviewer

Online Training

Barracuda Essentials

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.0
Based on 3 answers
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Essentials

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 8.1
Based on 14 answers
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Barracuda Essentials

Essentials is far more user-friendly - far more customizable and seems to perform better than ATP. We used ATP for a while and found it a bit clunky and the user interface not as easy to use as Barracuda's. The easy to use GUI interface of Barracuda was one of the factors (in many) that swayed us to use Essentials.
Peter Robinson | TrustRadius Reviewer

Zix Email Threat Protection

Even though employees are highly skeptical and apprehensive to use the product, I try to trust that the Zix scanning is doing its job and protecting what it needs to. I certainly worry about it on a regular basis though.
Anonymous | TrustRadius Reviewer

Scalability

Barracuda Essentials

No score
No answers yet
No answers on this topic

Zix Email Threat Protection

Zix Email Threat Protection 9.0
Based on 3 answers
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
Mike McCloskey | TrustRadius Reviewer

Return on Investment

Barracuda Essentials

  • We were paying more just for an Email Encryption tool before moving to Essentials.
  • The price is lower than other like tools, but we got more in the offerings with Essentials.
  • We saw an overall savings shortly after installation as we were able to replace backup and archive tools as well.
Anonymous | TrustRadius Reviewer

Zix Email Threat Protection

  • It keeps our client data secure in transit, aiding us in compliance to HIPPA and other required standards, which also lends to peace of mind.
  • It greatly minimizes the time spent combing through email to sort and deal with junk/spam.
  • It minimizes the risk of employees inadvertently clicking infected links from within emails, opening our network to larger threats. This alone saves time and money as it decreases the time spent by our IT department in dealing with information security issues and system recovery that we might otherwise face.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Essentials

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zix Email Threat Protection

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Essentials
9.1
Zix Email Threat Protection
9.0

Likelihood to Renew

Barracuda Essentials
9.1
Zix Email Threat Protection
8.9

Usability

Barracuda Essentials
9.2
Zix Email Threat Protection
8.0

Reliability and Availability

Barracuda Essentials
Zix Email Threat Protection
9.0

Performance

Barracuda Essentials
Zix Email Threat Protection
9.0

Support Rating

Barracuda Essentials
8.8
Zix Email Threat Protection
9.0

In-Person Training

Barracuda Essentials
Zix Email Threat Protection
9.1

Online Training

Barracuda Essentials
Zix Email Threat Protection
8.0

Implementation Rating

Barracuda Essentials
Zix Email Threat Protection
8.1

Scalability

Barracuda Essentials
Zix Email Threat Protection
9.0

Add comparison