6 Ratings
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Score 8.2 out of 100
19 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Barracuda Forensics and Incident Response

The Barracuda Forensics and Incident Response is best suited as an addition to the Barracuda Sentinel. After Barracuda Sentinel discovers a phishing email or account takeover, the Barracuda Forensics and Incident Response allows you to quickly dive into the details of the email(s) to determine if the email is legitimate or not. It does a very good job finding and deleting any and all emails related to the attack.
Jay Glatt | TrustRadius Reviewer

KnowBe4 PhishER

Highly recommended if you're using the other KnowBe4 tools as this really can save staff all kinds of time. Would recommend this to anyone using the automated phishing plugin for their users. If you can fit it into the security budget its totally worth its asking price. The company has a deep background of email security and the like.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Incident Response Platforms

Barracuda Forensics and Incident Response
8.1
KnowBe4 PhishER
8.6
Company-wide Incident Reporting
Barracuda Forensics and Incident Response
8.2
KnowBe4 PhishER
8.0
Integration with Other Security Systems
Barracuda Forensics and Incident Response
7.7
KnowBe4 PhishER
8.0
Attack Chain Visualization
Barracuda Forensics and Incident Response
7.7
KnowBe4 PhishER
Centralized Dashboard
Barracuda Forensics and Incident Response
7.7
KnowBe4 PhishER
8.0
Machine Learning to Prevent Incidents
Barracuda Forensics and Incident Response
9.1
KnowBe4 PhishER
10.0
Live Response for Rapid Remediation
Barracuda Forensics and Incident Response
8.2
KnowBe4 PhishER
9.0

Pros

Barracuda Forensics and Incident Response

  • Easy user interface
  • Simple application with 2 tasks only
  • Integrated in the Barracuda Total Email Security Suite
IGNACE QUAGHEBEUR | TrustRadius Reviewer

KnowBe4 PhishER

  • Cloud web interface requires no client to be installed
  • Good response from support when issues crop up
  • LDAP integration to import all your users in one shot
Anonymous | TrustRadius Reviewer

Cons

Barracuda Forensics and Incident Response

  • If you own the total security suite, the use of the app becomes less important
  • It would be nice to post a mail yourself in order to delete this mail from other mailboxes. If possible, it is not clear how to do this.
IGNACE QUAGHEBEUR | TrustRadius Reviewer

KnowBe4 PhishER

  • It seems a lot of new messages are not categorized yet so newer phishing messages may have to be hand checked.
  • As an add-on to our existing KnowBe4 products, it was a good deal but on its own is expensive.
  • The interface is nice but makes it tough to get low-level detailed info.
Anonymous | TrustRadius Reviewer

Usability

Barracuda Forensics and Incident Response

Barracuda Forensics and Incident Response 7.7
Based on 2 answers
The dashboard is intuitive and easy to use. One can create a remediation in a minute and have it deployed to remove a threatening email(s) in minutes, instead of hours, across your Exchange network.
Jay Glatt | TrustRadius Reviewer

KnowBe4 PhishER

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Forensics and Incident Response

Barracuda Forensics and Incident Response 7.7
Based on 2 answers
Barracuda has always been known for its support team. I have experienced that if you ever have any questions, issues, or problems with any of the Barracuda software, their support team is always available to help resolve your issue.
Jay Glatt | TrustRadius Reviewer

KnowBe4 PhishER

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Forensics and Incident Response

No answers on this topic

KnowBe4 PhishER

To be honest, this is the first time I have used a tool like this. So I can't compare it to other tools that offer this kind of service. I did do my due diligence and based on several comparative studies and research, I decided to go with KnowBe4 because they are the industry leader.
Oliver Cabrejo | TrustRadius Reviewer

Return on Investment

Barracuda Forensics and Incident Response

  • It provides a uniform way of reporting bad mail.
  • Without scripting knowledge, you can eliminate bad mail from users mailboxes.
IGNACE QUAGHEBEUR | TrustRadius Reviewer

KnowBe4 PhishER

  • TONS of time saved scanning and looking through submissions by hand
  • After setup it pretty much runs itself without intervention
  • Its costly and does increase security budget
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Barracuda Forensics and Incident Response

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

KnowBe4 PhishER

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Barracuda Forensics and Incident Response
7.7
KnowBe4 PhishER
9.5

Usability

Barracuda Forensics and Incident Response
7.7
KnowBe4 PhishER

Support Rating

Barracuda Forensics and Incident Response
7.7
KnowBe4 PhishER

Add comparison