17 Ratings
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Score 7.7 out of 100
3 Ratings
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Score 10 out of 100

Likelihood to Recommend

Barracuda Managed Workplace RMM

With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
Justin Soungie | TrustRadius Reviewer

HPE Systems Insight Manager (SIM)

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products
Alex Gouskos | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Barracuda Managed Workplace RMM
8.6
HPE Systems Insight Manager (SIM)
Remote monitoring
Barracuda Managed Workplace RMM
8.5
HPE Systems Insight Manager (SIM)
Network device monitoring
Barracuda Managed Workplace RMM
8.2
HPE Systems Insight Manager (SIM)
Multiple Server Monitoring
Barracuda Managed Workplace RMM
9.2
HPE Systems Insight Manager (SIM)
Multi-device monitoring
Barracuda Managed Workplace RMM
9.2
HPE Systems Insight Manager (SIM)
Automated alerts and notifications
Barracuda Managed Workplace RMM
8.0
HPE Systems Insight Manager (SIM)

Management Tasks

Barracuda Managed Workplace RMM
7.2
HPE Systems Insight Manager (SIM)
Patch Management
Barracuda Managed Workplace RMM
6.3
HPE Systems Insight Manager (SIM)
Service configuration management
Barracuda Managed Workplace RMM
6.5
HPE Systems Insight Manager (SIM)
Software and hardware inventory
Barracuda Managed Workplace RMM
8.1
HPE Systems Insight Manager (SIM)
Policy-based automation
Barracuda Managed Workplace RMM
7.8
HPE Systems Insight Manager (SIM)

Reporting

Barracuda Managed Workplace RMM
7.1
HPE Systems Insight Manager (SIM)
Performance data reports
Barracuda Managed Workplace RMM
7.5
HPE Systems Insight Manager (SIM)
Customizable reporting
Barracuda Managed Workplace RMM
7.8
HPE Systems Insight Manager (SIM)
Data visualization
Barracuda Managed Workplace RMM
6.6
HPE Systems Insight Manager (SIM)
Risk analysis
Barracuda Managed Workplace RMM
6.6
HPE Systems Insight Manager (SIM)

Security

Barracuda Managed Workplace RMM
7.1
HPE Systems Insight Manager (SIM)
Data backup and recovery
Barracuda Managed Workplace RMM
7.0
HPE Systems Insight Manager (SIM)
Antivirus and malware management
Barracuda Managed Workplace RMM
5.9
HPE Systems Insight Manager (SIM)
Adinistraor access control
Barracuda Managed Workplace RMM
8.3
HPE Systems Insight Manager (SIM)

Pros

Barracuda Managed Workplace RMM

  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
Anonymous | TrustRadius Reviewer

HPE Systems Insight Manager (SIM)

  • HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
  • HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.
Alex Gouskos | TrustRadius Reviewer

Cons

Barracuda Managed Workplace RMM

  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
Ashley Beal | TrustRadius Reviewer

HPE Systems Insight Manager (SIM)

  • I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
  • This software also sometimes struggles handling larger environments.
  • This software also has issues managing environments that aren't set up perfectly.
Alex Gouskos | TrustRadius Reviewer

Usability

Barracuda Managed Workplace RMM

No score
No answers yet
No answers on this topic

HPE Systems Insight Manager (SIM)

HPE Systems Insight Manager (SIM) 7.0
Based on 1 answer
For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks
Alex Gouskos | TrustRadius Reviewer

Support Rating

Barracuda Managed Workplace RMM

Barracuda Managed Workplace RMM 5.6
Based on 3 answers
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
Justin Soungie | TrustRadius Reviewer

HPE Systems Insight Manager (SIM)

No score
No answers yet
No answers on this topic

Implementation Rating

Barracuda Managed Workplace RMM

No score
No answers yet
No answers on this topic

HPE Systems Insight Manager (SIM)

HPE Systems Insight Manager (SIM) 7.0
Based on 1 answer
It's good for small organizations that use HP branded equipment
Alex Gouskos | TrustRadius Reviewer

Alternatives Considered

Barracuda Managed Workplace RMM

AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
Ramin Sultanov | TrustRadius Reviewer

HPE Systems Insight Manager (SIM)

Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.
Alex Gouskos | TrustRadius Reviewer

Return on Investment

Barracuda Managed Workplace RMM

  • Saves time for employees which saves money for the company.
  • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
Anonymous | TrustRadius Reviewer

HPE Systems Insight Manager (SIM)

  • Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
  • This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
  • I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.
Alex Gouskos | TrustRadius Reviewer

Pricing Details

Barracuda Managed Workplace RMM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HPE Systems Insight Manager (SIM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Managed Workplace RMM
7.7
HPE Systems Insight Manager (SIM)
7.0

Usability

Barracuda Managed Workplace RMM
HPE Systems Insight Manager (SIM)
7.0

Support Rating

Barracuda Managed Workplace RMM
5.6
HPE Systems Insight Manager (SIM)

Implementation Rating

Barracuda Managed Workplace RMM
HPE Systems Insight Manager (SIM)
7.0

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