Barracuda Managed Workplace RMM vs HPE Systems Insight Manager (SIM)

Likelihood to Recommend

With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.

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Justin Soungie

IT Manager

Tiercon Corp.Automotive, 1001-5000 employees

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This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Feature Rating Comparison

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Remote monitoring

Network device monitoring

Multiple Server Monitoring

Multi-device monitoring

Automated alerts and notifications

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Patch Management

Service configuration management

Software and hardware inventory

Policy-based automation

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Performance data reports

Customizable reporting

Data visualization

Risk analysis

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Data backup and recovery

Antivirus and malware management

Adinistraor access control

Pros

Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
The site is easy to navigate/manage. There is not a big learning curve for new employees.

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Verified User

Technician in Information Technology

Information Technology and Services Company, 1-10 employees

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HP Systems Insight Manager is very good at scanning for devices and adding them for monitoring is almost effortless.
HP Systems Insight Manager is very good at detecting most HP hardware and integrating with local management software.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Cons

Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.

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Ashley Beal

Senior Office Administrator

Harbour Technology ConsultingInformation Technology and Services, 1-10 employees

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I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
This software also sometimes struggles handling larger environments.
This software also has issues managing environments that aren't set up perfectly.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Usability

No score

No answers yet

No answers on this topic

HPE Systems Insight Manager (SIM) 7.0

Based on 1 answer

For basic functions it's very easy to set up and use. However, for more advanced functions it takes a lot of time to figure out its quirks

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Support Rating

Barracuda Managed Workplace RMM 5.6

Based on 3 answers

We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.

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Justin Soungie

IT Manager

Tiercon Corp.Automotive, 1001-5000 employees

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No score

No answers yet

No answers on this topic

Implementation Rating

No score

No answers yet

No answers on this topic

HPE Systems Insight Manager (SIM) 7.0

Based on 1 answer

It's good for small organizations that use HP branded equipment

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Alternatives Considered

AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.

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Ramin Sultanov

Digital Instructor

Upper EducationEducation Management, 11-50 employees

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Some of the other products I use for system management are HP SiteScope and SolarWinds Orion NPM and APM. SiteScope is another good HP product but it isn't very cost effective to use for general system management. It's good for performing complex alerting and monitoring. SolarWinds makes a great product but it is better geared for gathering statistics and performance data real-time and historically. Again the cost of this product makes it ineffective for general system monitoring.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

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Return on Investment

Saves time for employees which saves money for the company.
Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.

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Verified User

Engineer in Information Technology

Information Technology and Services Company, 201-500 employees

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Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

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Alex Gouskos

Senior System Engineer

Sandata TechnologiesHospital & Health Care, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Barracuda Managed Workplace RMM

HPE Systems Insight Manager (SIM)

Likelihood to Recommend