17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Likelihood to Recommend

Barracuda Managed Workplace RMM

With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
Justin Soungie | TrustRadius Reviewer

ManageEngine ADAudit Plus

[ManageEngine ADAudit Plus] is great for small staffing situations because it will save you time on auditing and compliance.
Bill Nash | TrustRadius Reviewer

Feature Rating Comparison

Monitoring Tasks

Barracuda Managed Workplace RMM
8.6
ManageEngine ADAudit Plus
9.0
Remote monitoring
Barracuda Managed Workplace RMM
8.5
ManageEngine ADAudit Plus
9.0
Network device monitoring
Barracuda Managed Workplace RMM
8.2
ManageEngine ADAudit Plus
9.0
Multiple Server Monitoring
Barracuda Managed Workplace RMM
9.2
ManageEngine ADAudit Plus
9.0
Multi-device monitoring
Barracuda Managed Workplace RMM
9.2
ManageEngine ADAudit Plus
9.0
Automated alerts and notifications
Barracuda Managed Workplace RMM
8.0
ManageEngine ADAudit Plus
9.0

Management Tasks

Barracuda Managed Workplace RMM
7.2
ManageEngine ADAudit Plus
9.0
Patch Management
Barracuda Managed Workplace RMM
6.3
ManageEngine ADAudit Plus
Service configuration management
Barracuda Managed Workplace RMM
6.5
ManageEngine ADAudit Plus
Software and hardware inventory
Barracuda Managed Workplace RMM
8.1
ManageEngine ADAudit Plus
Policy-based automation
Barracuda Managed Workplace RMM
7.8
ManageEngine ADAudit Plus
9.0

Reporting

Barracuda Managed Workplace RMM
7.1
ManageEngine ADAudit Plus
9.0
Performance data reports
Barracuda Managed Workplace RMM
7.5
ManageEngine ADAudit Plus
9.0
Customizable reporting
Barracuda Managed Workplace RMM
7.8
ManageEngine ADAudit Plus
9.0
Data visualization
Barracuda Managed Workplace RMM
6.6
ManageEngine ADAudit Plus
9.0
Risk analysis
Barracuda Managed Workplace RMM
6.6
ManageEngine ADAudit Plus
9.0

Security

Barracuda Managed Workplace RMM
7.1
ManageEngine ADAudit Plus
9.0
Data backup and recovery
Barracuda Managed Workplace RMM
7.0
ManageEngine ADAudit Plus
9.0
Antivirus and malware management
Barracuda Managed Workplace RMM
5.9
ManageEngine ADAudit Plus
Adinistraor access control
Barracuda Managed Workplace RMM
8.3
ManageEngine ADAudit Plus
9.0

Pros

Barracuda Managed Workplace RMM

  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
Anonymous | TrustRadius Reviewer

ManageEngine ADAudit Plus

  • Set up custom searches
  • Simple auditing
  • Easy to use
Bill Nash | TrustRadius Reviewer

Cons

Barracuda Managed Workplace RMM

  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
Ashley Beal | TrustRadius Reviewer

ManageEngine ADAudit Plus

  • Setup time
  • More straight forward navigation
  • Better integration with other products
Bill Nash | TrustRadius Reviewer

Support Rating

Barracuda Managed Workplace RMM

Barracuda Managed Workplace RMM 5.6
Based on 3 answers
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
Justin Soungie | TrustRadius Reviewer

ManageEngine ADAudit Plus

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Managed Workplace RMM

AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
Ramin Sultanov | TrustRadius Reviewer

ManageEngine ADAudit Plus

No answers on this topic

Return on Investment

Barracuda Managed Workplace RMM

  • Saves time for employees which saves money for the company.
  • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
Anonymous | TrustRadius Reviewer

ManageEngine ADAudit Plus

  • It has helped with Audit time and accuracy
  • More time to do other work
  • Peace of mind knowing you are compliant
Bill Nash | TrustRadius Reviewer

Pricing Details

Barracuda Managed Workplace RMM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ManageEngine ADAudit Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Managed Workplace RMM
7.7
ManageEngine ADAudit Plus
9.0

Support Rating

Barracuda Managed Workplace RMM
5.6
ManageEngine ADAudit Plus

Add comparison