Barracuda RMM vs. SolarWinds Server & Application Monitor

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda RMM
Score 8.8 out of 10
N/A
Barracuda RMM (based on the former Managed Workplace product acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring functionalities, including patch management, asset management and tracking, and task automation with a library of prebuilt and user-designed scripts. It also offers…N/A
SolarWinds Server & Application Monitor
Score 8.2 out of 10
N/A
SolarWinds Server & Application Monitor (SAM) delivers application and server monitoring capabilities. SAM allows for self-service for easy setup, 1200+ monitoring templates, and customization options, as well as integrate with other SolarWinds products.N/A
Pricing
Barracuda RMMSolarWinds Server & Application Monitor
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda RMMSolarWinds Server & Application Monitor
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—SAM pricing starts at $2,995.
More Pricing Information
Community Pulse
Barracuda RMMSolarWinds Server & Application Monitor
Considered Both Products
Barracuda RMM

No answer on this topic

SolarWinds Server & Application Monitor
Top Pros
Top Cons
Features
Barracuda RMMSolarWinds Server & Application Monitor
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Barracuda RMM
9.1
3 Ratings
22% above category average
SolarWinds Server & Application Monitor
-
Ratings
Remote monitoring8.93 Ratings00 Ratings
Network device monitoring8.93 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Barracuda RMM
6.6
3 Ratings
8% below category average
SolarWinds Server & Application Monitor
-
Ratings
Patch Management6.03 Ratings00 Ratings
Policy-based automation7.13 Ratings00 Ratings
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Barracuda RMM
-
Ratings
SolarWinds Server & Application Monitor
8.7
276 Ratings
13% above category average
Application monitoring00 Ratings9.0266 Ratings
Database monitoring00 Ratings8.5230 Ratings
Threshold alerts00 Ratings9.0271 Ratings
Predictive capabilities00 Ratings8.2215 Ratings
Application performance management console00 Ratings8.2239 Ratings
Collaboration tools00 Ratings7.8148 Ratings
Out-of-the box templates to monitor applications00 Ratings8.0256 Ratings
Application dependency mapping and thresholding00 Ratings8.7216 Ratings
Virtualization monitoring00 Ratings9.0234 Ratings
Server availability and performance monitoring00 Ratings9.8269 Ratings
Server usage monitoring and capacity forecasting00 Ratings9.1250 Ratings
IT Asset Discovery00 Ratings9.0199 Ratings
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Barracuda RMMSolarWinds Server & Application Monitor
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User Ratings
Barracuda RMMSolarWinds Server & Application Monitor
Likelihood to Recommend
10.0
(7 ratings)
8.9
(278 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(10 ratings)
Usability
-
(0 ratings)
8.6
(29 ratings)
Availability
-
(0 ratings)
9.9
(3 ratings)
Performance
-
(0 ratings)
6.0
(3 ratings)
Support Rating
4.2
(3 ratings)
9.0
(21 ratings)
Online Training
-
(0 ratings)
4.5
(1 ratings)
Implementation Rating
-
(0 ratings)
4.5
(3 ratings)
Configurability
-
(0 ratings)
1.0
(2 ratings)
Ease of integration
-
(0 ratings)
4.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.9
(3 ratings)
Vendor post-sale
-
(0 ratings)
4.5
(2 ratings)
Vendor pre-sale
-
(0 ratings)
4.5
(2 ratings)
User Testimonials
Barracuda RMMSolarWinds Server & Application Monitor
Likelihood to Recommend
Barracuda Networks, Inc.
With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
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SolarWinds
For monitoring applications that run on Windows hosts on VMware or HyperV virtualization, SolarWindows offers a nice, vertical view of both the loads and the resources. In such an environment, this makes life really good! But if you have something else -- for example, Linux hosts -- you're on your own to some extent. That is, the things it does well, it does very well -- but everything else is much less polished.
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Pros
Barracuda Networks, Inc.
  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
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SolarWinds
  • Monitor Azure Cloud Severs- We use SolarWinds SAM to monitor Active Directory and DNS on Several DCs published on Azure Cloud.
  • Monitor Hyper V and VMware - SolarWinds SAM monitors applications on both Hyper V and VMware, while also monitoring the physical host machines.
  • It also helps us monitor Warranty expiration for physical servers.
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Cons
Barracuda Networks, Inc.
  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
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SolarWinds
  • Provides basic monitoring/visibility. Visibility into detailed/fine-grained issues best suited for more specialized/expensive solutions.
  • Licensing per monitored application rapidly uses up purchased license count.
  • More out-of-the-box templates or easier setup of monitoring less-common applications would make the solution more appealing given the target audience of the product.
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Likelihood to Renew
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
We are heavily invested in Solarwinds products for a reason. They are generally easy to setup and run with, requiring only some interfacing with support or help articles on rare occasions. They do what we bought them to do and we can't ask for more.
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Usability
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
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Reliability and Availability
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
The tool works and monitors items 24x7, it only requires maintenance a little more frequently due to security fixes in the Windows operating system.
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Performance
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
The graphical interface and the performance of the database leave a little to be desired, they could be better explored.Some functionality and screens do not work well depending on the browser used. The integrations never had any problems or caused crashes in other systems.
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Support Rating
Barracuda Networks, Inc.
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
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SolarWinds
I think there was only a couple times I had to open a support case for SAM and one time they got multiple engineers on the phone to get a better idea what I was trying to monitor and was able to point me in the best direction to monitor that system.
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Online Training
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
It was sufficient to read their documentation and watch videos.
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Implementation Rating
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
Make sure SNMP and WMI are configured ahead of time
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Alternatives Considered
Barracuda Networks, Inc.
AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
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SolarWinds
It has been a while since we first purchased SolarWinds, but I looked over several other products that I can't remember now. Many other products tried to scan the network to find computers but given that our computers are located in various places across campus with other computers in our buildings that are not ours that type of network scanning was not what we needed. Other services have extra services that we had no need of and I liked the ability to add custom fields in SolarWinds so we can track the information on each computer that we need to know.
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Scalability
Barracuda Networks, Inc.
No answers on this topic
SolarWinds
It is hard to find the recommended SQL setup and convince others that is the way you should configure the server when you set it up
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Return on Investment
Barracuda Networks, Inc.
  • Saves time for employees which saves money for the company.
  • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
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SolarWinds
  • Less time spent investigating causes of issues. We are alerted straight away and can find the root cause of the issue in less time.
  • We have been able to ditch all our previous individual monitoring solutions, none of which integrated with each other for a single solution which fully integrates with each of the different modules to provide a single portal for monitoring and alerting.
Read full review
ScreenShots

SolarWinds Server & Application Monitor Screenshots

Screenshot of Multi-vendor application performance monitoringScreenshot of Multi-vendor server monitoringScreenshot of Application dependency mapping with AppStackâ„¢ dashboardScreenshot of Microsoft Exchange performance monitoring with AppInsightâ„¢ templateScreenshot of Microsoft IIS performance monitoring with AppInsightâ„¢ templateScreenshot of Server hardware health monitoring