What users are saying about
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49 Ratings
3 Ratings
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Score 7.1 out of 100

AppRiver, from Zix

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49 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Barracuda Message Archiver

For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Message Archiver
AppRiver, from Zix
7.2
Anti-malware
Barracuda Message Archiver
AppRiver, from Zix
7.5
Cusomizability
Barracuda Message Archiver
AppRiver, from Zix
8.4
Data Loss Protection
Barracuda Message Archiver
AppRiver, from Zix
10.0
Threat Detection
Barracuda Message Archiver
AppRiver, from Zix
5.0
Sandboxing
Barracuda Message Archiver
AppRiver, from Zix
5.7
End-to-End Encryption
Barracuda Message Archiver
AppRiver, from Zix
6.6
Management Tools
Barracuda Message Archiver
AppRiver, from Zix
7.1

Pros

Barracuda Message Archiver

  • Archiving with journaling.
  • Search with WebClient.
  • Search with Add-In.
  • Stubbing.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
Dale Johnson | TrustRadius Reviewer

Cons

Barracuda Message Archiver

  • In Archiving there should be a "Header only" download for users with offline stores.
  • Single sign-on in WebClient.
  • Single sign-on in Outlook Add-In.
  • More performance to the boxes.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
Anonymous | TrustRadius Reviewer

Usability

Barracuda Message Archiver

Barracuda Message Archiver 6.4
Based on 1 answer
The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

AppRiver, from Zix 10.0
Based on 1 answer
AppRiver is very easy to use. A new employee can begin using it on their first day.
Hunter Clayton | TrustRadius Reviewer

Support Rating

Barracuda Message Archiver

Barracuda Message Archiver 8.2
Based on 1 answer
The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

AppRiver, from Zix 6.1
Based on 28 answers
AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
Joey Catanzaro | TrustRadius Reviewer

Alternatives Considered

Barracuda Message Archiver

For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
Todd Swartzman | TrustRadius Reviewer

Return on Investment

Barracuda Message Archiver

  • Long term archiving is good.
  • Integrating of many PSTs cost extra money for PST Enterprise. This should be included.
Michael Bayer | TrustRadius Reviewer

AppRiver, from Zix

  • Provides a real sense of security knowing that I have somewhere to fall back on.
  • Have not yet been able to see a real return on investment since I went from doing it all in-house to farming it out completely.
  • The overall stability of the network/mail environment has greatly improved.
Dom Russo | TrustRadius Reviewer

Pricing Details

Barracuda Message Archiver

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AppRiver, from Zix

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Message Archiver
7.3
AppRiver, from Zix
8.4

Usability

Barracuda Message Archiver
6.4
AppRiver, from Zix
10.0

Support Rating

Barracuda Message Archiver
8.2
AppRiver, from Zix
6.1

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