What users are saying about
4 Ratings
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Score 7.7 out of 100
55 Ratings
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Score 9.4 out of 100

Feature Set Ratings

    Secure Email Gateway

    Barracuda Message Archiver

    Feature Set Not Supported
    N/A
    8.6

    AppRiver, from Zix

    86%
    AppRiver, from Zix ranks higher in 7/7 features

    Anti-malware

    N/A
    0 Ratings
    9.5
    95%
    5 Ratings

    Cusomizability

    N/A
    0 Ratings
    8.3
    83%
    6 Ratings

    Data Loss Protection

    N/A
    0 Ratings
    7.6
    76%
    3 Ratings

    Threat Detection

    N/A
    0 Ratings
    9.3
    93%
    6 Ratings

    Sandboxing

    N/A
    0 Ratings
    7.1
    71%
    4 Ratings

    End-to-End Encryption

    N/A
    0 Ratings
    9.6
    96%
    6 Ratings

    Management Tools

    N/A
    0 Ratings
    8.6
    86%
    6 Ratings

    Attribute Ratings

    • Barracuda Message Archiver is rated higher in 1 area: Support Rating
    • AppRiver, from Zix is rated higher in 2 areas: Likelihood to Recommend, Usability

    Likelihood to Recommend

    8.2

    Barracuda Message Archiver

    82%
    1 Rating
    9.6

    AppRiver, from Zix

    96%
    30 Ratings

    Likelihood to Renew

    7.3

    Barracuda Message Archiver

    73%
    1 Rating

    AppRiver, from Zix

    N/A
    0 Ratings

    Usability

    6.4

    Barracuda Message Archiver

    64%
    1 Rating
    10.0

    AppRiver, from Zix

    100%
    1 Rating

    Support Rating

    8.2

    Barracuda Message Archiver

    82%
    1 Rating
    7.0

    AppRiver, from Zix

    70%
    28 Ratings

    Implementation Rating

    7.3

    Barracuda Message Archiver

    73%
    1 Rating

    AppRiver, from Zix

    N/A
    0 Ratings

    Likelihood to Recommend

    Barracuda Networks, Inc.

    For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.
    Read full review

    Zix Corporation

    AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
    Read full review

    Pros

    Barracuda Networks, Inc.

    • Archiving with journaling.
    • Search with WebClient.
    • Search with Add-In.
    • Stubbing.
    Read full review

    Zix Corporation

    • Very useful daily quarantine list emailed to users.
    • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
    • Multiple ways to filter emails (domain, email address, text, etc)
    • Link protection is one of the newest options available and we absolutely love it!!
    Read full review

    Cons

    Barracuda Networks, Inc.

    • In Archiving there should be a "Header only" download for users with offline stores.
    • Single sign-on in WebClient.
    • Single sign-on in Outlook Add-In.
    • More performance to the boxes.
    Read full review

    Zix Corporation

    • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
    • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
    • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
    • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
    Read full review

    Pricing Details

    Barracuda Message Archiver

    Starting Price

    Editions & Modules

    Barracuda Message Archiver editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      AppRiver, from Zix

      Starting Price

      Editions & Modules

      AppRiver, from Zix editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        Barracuda Networks, Inc.

        I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!
        Read full review

        Zix Corporation

        No answers on this topic

        Usability

        Barracuda Networks, Inc.

        The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
        Read full review

        Zix Corporation

        AppRiver is very easy to use. A new employee can begin using it on their first day.
        Read full review

        Support Rating

        Barracuda Networks, Inc.

        The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
        Read full review

        Zix Corporation

        AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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        Implementation Rating

        Barracuda Networks, Inc.

        Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.
        Read full review

        Zix Corporation

        No answers on this topic

        Alternatives Considered

        Barracuda Networks, Inc.

        For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.
        Read full review

        Zix Corporation

        AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
        Read full review

        Return on Investment

        Barracuda Networks, Inc.

        • Long term archiving is good.
        • Integrating of many PSTs cost extra money for PST Enterprise. This should be included.
        Read full review

        Zix Corporation

        • Efficiency, teams adapt quickly to changes or new business needs.
        • Support gives us alternatives on how to establish new timings for new business lines on email.
        • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
        Read full review

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