Barracuda Message Archiver vs. Carbonite Information Archiving

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda Message Archiver
Score 7.3 out of 10
N/A
The Barracuda Message Archiver is designed to help organizations reduce email storage requirements, meet demanding compliance requirements, and address e-discovery requests easily and effectively. Integration with the Barracuda Cloud provides long-term email storage and backup.N/A
Carbonite Information Archiving
Score 7.8 out of 10
N/A
Carbonite Information Archiving (formerly Zix Information Archiving, or sold under the name ZixArchive), stores an unlimited number of files and communications across email, SMS, and emerging platforms like Microsoft Teams and social media. It helps protect organizations against compliance violations and unplanned litigations and is offered as a replacement for organizations moving off of aging, on-premise, email-only hardware.N/A
Pricing
Barracuda Message ArchiverCarbonite Information Archiving
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda Message ArchiverCarbonite Information Archiving
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda Message ArchiverCarbonite Information Archiving
Top Pros
Top Cons
Best Alternatives
Barracuda Message ArchiverCarbonite Information Archiving
Small Businesses
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Amazon S3 Glacier
Amazon S3 Glacier
Score 9.2 out of 10
Medium-sized Companies
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Barracuda Essentials
Barracuda Essentials
Score 9.2 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Barracuda Message ArchiverCarbonite Information Archiving
Likelihood to Recommend
7.3
(2 ratings)
7.1
(3 ratings)
Likelihood to Renew
9.0
(2 ratings)
-
(0 ratings)
Usability
6.4
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
8.1
(3 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Barracuda Message ArchiverCarbonite Information Archiving
Likelihood to Recommend
Barracuda Networks, Inc.
This is the perfect solution for a quick implementation of archivation. You configure it once and it keeps on going. Users do not need to interact to archive, only to find things back.
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Carbonite, an OpenText company
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Pros
Barracuda Networks, Inc.
  • Archiving with journaling.
  • Search with WebClient.
  • Search with Add-In.
  • Stubbing.
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Carbonite, an OpenText company
  • Search
  • Storage need reduction
  • Security
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Cons
Barracuda Networks, Inc.
  • the folder structure of the mailbox is harder to keep up with
  • it is a bit confusing when you search for non email items, like contacts.
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Carbonite, an OpenText company
  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Likelihood to Renew
Barracuda Networks, Inc.
I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!
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Carbonite, an OpenText company
No answers on this topic
Usability
Barracuda Networks, Inc.
The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
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Carbonite, an OpenText company
No answers on this topic
Support Rating
Barracuda Networks, Inc.
The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
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Carbonite, an OpenText company
They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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Implementation Rating
Barracuda Networks, Inc.
Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.
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Carbonite, an OpenText company
No answers on this topic
Alternatives Considered
Barracuda Networks, Inc.
It was a lot cheaper, i mean a awfull lot.
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Carbonite, an OpenText company
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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Return on Investment
Barracuda Networks, Inc.
  • i had no negative impact.
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Carbonite, an OpenText company
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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ScreenShots