4 Ratings
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Score 7.7 out of 100
8 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Barracuda Message Archiver is rated higher in 1 area: Likelihood to Recommend
  • Zix Information Archiving (ZixArchive) is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.2

Barracuda Message Archiver

82%
1 Rating
7.3

Zix Information Archiving (ZixArchive)

73%
3 Ratings

Likelihood to Renew

7.3

Barracuda Message Archiver

73%
1 Rating

Zix Information Archiving (ZixArchive)

N/A
0 Ratings

Usability

6.4

Barracuda Message Archiver

64%
1 Rating

Zix Information Archiving (ZixArchive)

N/A
0 Ratings

Support Rating

8.2

Barracuda Message Archiver

82%
1 Rating
8.6

Zix Information Archiving (ZixArchive)

86%
3 Ratings

Implementation Rating

7.3

Barracuda Message Archiver

73%
1 Rating

Zix Information Archiving (ZixArchive)

N/A
0 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

For every company which is too big for MailStore. MailStore is much cheaper and easier...so mostly enough for 5 to 20 people companies. But for all bigger companies with 200 plus users it is the right solution. Please be sure, that it is not easy to get it running. But when it runs, it is mostly stable.
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Zix Corporation

Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Pros

Barracuda Networks, Inc.

  • Archiving with journaling.
  • Search with WebClient.
  • Search with Add-In.
  • Stubbing.
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Zix Corporation

  • Search
  • Storage need reduction
  • Security
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Cons

Barracuda Networks, Inc.

  • In Archiving there should be a "Header only" download for users with offline stores.
  • Single sign-on in WebClient.
  • Single sign-on in Outlook Add-In.
  • More performance to the boxes.
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Zix Corporation

  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Pricing Details

Barracuda Message Archiver

Starting Price

Editions & Modules

Barracuda Message Archiver editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zix Information Archiving (ZixArchive)

    Starting Price

    Editions & Modules

    Zix Information Archiving (ZixArchive) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      Barracuda Networks, Inc.

      I would give a ten...but I don´t know the benefit in 2 years between Barracuda in Cloud and Microsoft in Situ Mailarchive. Lets see then!
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      Zix Corporation

      No answers on this topic

      Usability

      Barracuda Networks, Inc.

      The product is good but for this specific product there are often some technical problems. Mostly support in Vienna can solve them soon. The development is very, very slow. I have asked for some changes. They gave the okay to make it with a feature request...but 3 years later there is still no code for my problems. Not even one feature request was done.
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      Zix Corporation

      No answers on this topic

      Support Rating

      Barracuda Networks, Inc.

      The support in Vienna is very, very great. They are fast and can support almost all problems by themselves. Especially Mr. Michael Holzer is a very high specialist and you can ask him almost everything. Just write a mail to emeasupport and you will be sure, that some minutes or hours later you will get a kind and professional call.
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      Zix Corporation

      They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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      Implementation Rating

      Barracuda Networks, Inc.

      Think about using offline archives. They make a lot of trouble. Better train your users to use the Outlook Addin Search without using offline archives, which need a lot of power, network and harddrive space. Headers only functionality was promised years ago but is still not implemented.
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      Zix Corporation

      No answers on this topic

      Alternatives Considered

      Barracuda Networks, Inc.

      For us it is important that it is stable. Because of this we thought it is a good idea to buy a clustered station. Barracuda can do this and we bought 2 1050 boxes and linked them. At the end the price was also okay...we also evaluated Symantec and at the end both were candidates but Barracuda made better price.
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      Zix Corporation

      Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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      Return on Investment

      Barracuda Networks, Inc.

      • Long term archiving is good.
      • Integrating of many PSTs cost extra money for PST Enterprise. This should be included.
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      Zix Corporation

      • Supports our document retention polices.
      • Allows for recovery of data easily.
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