23 Ratings
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Score 6.1 out of 100
6 Ratings
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Score 8.8 out of 100

Attribute Ratings

  • Barracuda Web Security Gateway is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

Barracuda Web Security Gateway

94%
7 Ratings
8.0

WebTitan DNS Filter

80%
1 Rating

Usability

8.0

Barracuda Web Security Gateway

80%
1 Rating

WebTitan DNS Filter

N/A
0 Ratings

Support Rating

9.5

Barracuda Web Security Gateway

95%
5 Ratings

WebTitan DNS Filter

N/A
0 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
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TitanHQ

I would specifically recommend WebTitan DNS Filter in cases where a company was having problems with their current DNS filtering solution. Our company had a long standing issue with a competing product where Windows would report that the computer did not have Internet access, causing some applications to not work. DNS Filter has helped solve this problem.
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Pros

Barracuda Networks, Inc.

  • Control of domains/sites allowed for access. We can be sure our users are not using their online activity to accidentally, or intentionally, to go to malicious, threatening, intolerance, hate, or pornography.
  • Reporting is easy and informative. Reports allow you to summarize for specific time periods, and then drill down to see time spent, or bandwidth used.
  • Blocking and/or allowing instantly for a specific user or groups is easily done and takes effect immediately.
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TitanHQ

  • Integration with N-Able RMM tool helps deployment and management.
  • Protection from crypto-virus sites is efficient.
  • Content filtering is intuitve.
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Cons

Barracuda Networks, Inc.

  • More configuration in the reporting options would be helpful; there are a number of reports available to run, however more options for customisation would be useful.
  • The ability to add a list of domains/URL patterns to whitelist or block would be beneficial; while you can do a bulk edit, you can't just copy and paste the URLs in, you have to modify the line of text so that it matches the format, and adds it to the list. The ability to just import a list of addresses would be a huge time saver.
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TitanHQ

  • Because our deployment is integrated with N-Able RMM, support can be somewhat delayed.
  • There are some false positive blocks, but this is not a frequent occurrence.
  • Client facing reports could offer more detail.
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Pricing Details

Barracuda Web Security Gateway

Starting Price

Editions & Modules

Barracuda Web Security Gateway editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    WebTitan DNS Filter

    Starting Price

    $3,800 per month per 25 users (Starting Price)

    Editions & Modules

    WebTitan DNS Filter editions and modules pricing
    EditionModules
    WebTitan Gateway38.001
    WebTitan Cloud38.002
    WebTitan Cluster38.003

    Footnotes

    1. per month per 25 users (Starting Price)
    2. per month per 25 users (Starting Price)
    3. per month per 25 users (Starting Price)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional 38.00

    Additional Details

    Usability

    Barracuda Networks, Inc.

    There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
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    TitanHQ

    No answers on this topic

    Support Rating

    Barracuda Networks, Inc.

    Barracuda support is always available, 24/7. They are always friendly, supportive, and follow-up with anything they promise. Any ticket that is opened is touched constantly by the support team until it is remedied
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    TitanHQ

    No answers on this topic

    Alternatives Considered

    Barracuda Networks, Inc.

    SonicWall, Barracuda NG Firewall, and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
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    TitanHQ

    WebTitan DNS Filter has proven to be a capable replacement. We had a frequent issues where computers running the Cisco Umbrella roaming client falsely reported that the computer did not have Internet access. This led to customer support tickets, wasted remediation time and customer frustration. WebTitan DNS Filter helped solved this problem.
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    Return on Investment

    Barracuda Networks, Inc.

    • I came into the company with Barracuda already implemented so it worked well for a number of years.
    • Their support contract was a bit pricey.
    • For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented.
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    TitanHQ

    • Malware filtering helps prevent time consuming remediation.
    • Traffic reporting helps identify potential issues without taking extra time to interrupt users.
    • Content filtering helps with client satisfaction and retention.
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    Screenshots

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