Likelihood to Recommend For a larger organization, this is a must. It provides insight into what the users are doing online and most malicious sites will no longer be accessible if access is denied. This can also give access to non-work related sites, but in a limited capacity, based on user or time of day. Though a smaller company would benefit from the features, it may be cost prohibitive.
Read full review It is well suited for any org with the need to control the web access of their users. It has succeeded in all of our deployment scenarios such as in a school, or many non profit organizations. We do not have a need for it on our own machines.
Read full review Pros Integrates with other Barracuda products, including the Barracuda Web Application Firewall and the Barracuda Email Security Gateway. Helps manage bandwidth to improve network performance. Easy to use. Allows you to perform SSL inspections to view content on social networks. Help prevent data loss. Protect our privacy. Read full review Activity monitoring. In terms of cost it is affordable. Direct synchronization with Boundless Automation, this integration helps improve the management of networks at scale to increase efficiency, speed up operations and more. It can be accessed from anywhere with an Internet connection. It is intuitive and easy to use. Read full review Cons I don't think I have anything to mention here. The Barracuda Web Security Gateway does everything we need it to do. Read full review A mobile roaming client would be good Reports for clients are sometimes fairly basic, some users prefer more in depth reports Read full review Usability There are a lot of settings you can adjust. The web log is easy to use. If a user is having issues accessing a website, you can go in and see what's being blocked and why. After that, you can make adjustments fairly easy. The GUI is easy to navigate and updating the software is a simple click of a button.
Read full review Support Rating Barracuda support have also been excellent when we have had to contact them. The only time we had a hardware issue on a device (and that device was about 8 years old) it was replaced within about 24 hours of reporting it. Generally there has not been much need to contact their support, as once the device is in and set up, it just works.
Read full review Alternatives Considered SonicWall,
Barracuda NG Firewall , and WatchGuard provides Content Filtering, but are primarily firewalls with Content Filtering features. The Web Filter is a dedicated appliance with more storage space and better reporting of users.
Read full review Cost and umbrella had an issue with us as we had a hard time trying to make it work and never did figure out why it would not work. The reporting was lacking from what we could tell but again we could not get the trial working. So it was more cursory
Read full review Return on Investment I came into the company with Barracuda already implemented so it worked well for a number of years. Their support contract was a bit pricey. For what the company paid for the system, Barracuda was worth the money over the 10 years it was implemented. Read full review WebTitan DNS Filter helps keep our employees focused on the job at hand. The cloud service eliminates having to trade in/up obsolete hardware every 3-5 years. Initial setup and configuration is straight forward and not terribly complicated. Read full review ScreenShots Barracuda Web Security Gateway Screenshots