19 Ratings
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Score 8 out of 100
2 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Barracuda RMM and HPE System Management Homepage are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Barracuda RMM

80%
6 Ratings
8.0

HPE System Management Homepage

80%
1 Rating

Support Rating

4.4

Barracuda RMM

44%
5 Ratings

HPE System Management Homepage

N/A
0 Ratings

Likelihood to Recommend

Barracuda Networks, Inc.

With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
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Hewlett Packard Enterprise

HP System management is suited in an environment that utilizes HP servers and other computer equipment. Since this software integrates with the equipment it gives the best view of "what's going on inside". It's also provided with the purchase of HP Servers and other associated HP system equipment
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Pros

Barracuda Networks, Inc.

  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
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Hewlett Packard Enterprise

  • Software shows hard drive utilization and associated storage information.
  • Shows vital server statistics such as memory and processor information.
  • Depending on the version of the software it also shows part numbers of vital server components (memory, hard drive, NIC).
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Cons

Barracuda Networks, Inc.

  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
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Hewlett Packard Enterprise

  • The interface can be slow.
  • The interface at times is very old looking.
  • The interface can get stuck from time to time.
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Pricing Details

Barracuda RMM

Starting Price

Editions & Modules

Barracuda RMM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HPE System Management Homepage

    Starting Price

    Editions & Modules

    HPE System Management Homepage editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Support Rating

      Barracuda Networks, Inc.

      We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
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      Hewlett Packard Enterprise

      No answers on this topic

      Alternatives Considered

      Barracuda Networks, Inc.

      AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
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      Hewlett Packard Enterprise

      No answers on this topic

      Return on Investment

      Barracuda Networks, Inc.

      • Saves time for employees which saves money for the company.
      • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
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      Hewlett Packard Enterprise

      • Since this software integrates with HP hardware it gives a clear view of system issues. This is a very positive step when trying to troubleshoot physical server issues.
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