Barracuda RMM vs. Memfault

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Barracuda RMM
Score 8.8 out of 10
N/A
Barracuda RMM (based on the former Managed Workplace product acquired by Barracuda from Avast in 2019) is a Remote Monitoring and Management platform. Managed Workplace serves as an agentless tool that MSP’s can use for clients with an emphasis on security assessment and reporting. It also provides other system monitoring functionalities, including patch management, asset management and tracking, and task automation with a library of prebuilt and user-designed scripts. It also offers…N/A
Memfault
Score 7.6 out of 10
N/A
Memfault is a cloud-based observability platform for connected device debugging, monitoring, and updating, as well as provides solutions for firmware delivery and diagnostics to consumer electronics businesses. Memfault's infrastructure upgrades can be used to reduce risk, decrease shipping times, and resolve issues proactively. Memfault’s SDK works with existing hardware to monitor and deploy a firmware to low level devices via Bluetooth, Wi-Fi, USB, or proprietary protocol. The company does…N/A
Pricing
Barracuda RMMMemfault
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Barracuda RMMMemfault
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Barracuda RMMMemfault
Top Pros

No answers on this topic

Top Cons

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Features
Barracuda RMMMemfault
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Barracuda RMM
9.1
3 Ratings
22% above category average
Memfault
-
Ratings
Remote monitoring8.93 Ratings00 Ratings
Network device monitoring8.93 Ratings00 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Barracuda RMM
6.6
3 Ratings
8% below category average
Memfault
-
Ratings
Patch Management6.03 Ratings00 Ratings
Policy-based automation7.13 Ratings00 Ratings
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Barracuda RMMMemfault
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IBM Instana
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Score 9.0 out of 10
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User Ratings
Barracuda RMMMemfault
Likelihood to Recommend
10.0
(7 ratings)
10.0
(1 ratings)
Support Rating
4.2
(3 ratings)
-
(0 ratings)
User Testimonials
Barracuda RMMMemfault
Likelihood to Recommend
Barracuda Networks, Inc.
With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
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Memfault
If you're running a fleet of embedded devices that has a tight RAM, CPU, & power footprint, Memfault is a must-have. From managing firmware deployments to monitoring every facet of the device lifecycle and performance, this is a solution that is built with a founding team that are the absolute best in the industry. They know your chipset and OS extraordinarily well and in some cases have been able to work directly with the chip vendors to provide support for their SDKs. With Memfault's help, our chip vendor diagnosed an issue in their BLE SDK and dramatically decreased the number of crash events on our devices.
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Pros
Barracuda Networks, Inc.
  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
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Memfault
No answers on this topic
Cons
Barracuda Networks, Inc.
  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
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Memfault
No answers on this topic
Support Rating
Barracuda Networks, Inc.
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
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Memfault
No answers on this topic
Alternatives Considered
Barracuda Networks, Inc.
AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
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Memfault
No answers on this topic
Return on Investment
Barracuda Networks, Inc.
  • Saves time for employees which saves money for the company.
  • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
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Memfault
No answers on this topic
ScreenShots