17 Ratings
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Score 7.8 out of 100
21 Ratings
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Score 7.7 out of 100

Likelihood to Recommend

Barracuda RMM (formerly Managed Workplace)

With a lot of fine-tuning, it works very well to keep the Tier 2 team aware of almost any variable of interest of notification from your servers. You can automate scripts to deploy based on these events. It's cut down the amount of time spent digging around for answers or sifting through logs. Software deployment could use a lot of work for simplicity. We opted for other apps to accomplish this. The helpdesk function may work for those needing something basic, but again, we opted for a full ITSM based on ITIL. It works well for Remote Desktop Support, even for support on the fly for those who don't have the Premium Desktop app installed.
Justin Soungie | TrustRadius Reviewer

VIPRE

Robust protection with a small footprint. Catches all malware and viruses, while respecting the exclusions put in place by our organization. Pricing was very aggressive compared to other products. Great management application, where you can manage the installations and even update third-party apps on those machines from that portal. Great product for a great price.
Mike Braddock | TrustRadius Reviewer

Pros

Barracuda RMM (formerly Managed Workplace)

  • Very good reporting. We provide monthly reports to our customers on remote access, patching, etc.
  • Multiple methods of remote access. This is helpful because different scenarios require different remote access methods.
  • The site is easy to navigate/manage. There is not a big learning curve for new employees.
Anonymous | TrustRadius Reviewer

VIPRE

  • Vipre Antivirus constantly scans your computer in the background without a need for user intervention.
  • In one program Vipre can successfully protect all your computing devices from both malicious virus attacks as where vicious spyware intrusions.
  • You won't feel any slowness or sluggishness with Vipre installed & running in the background while you continue to use your computing devices.
Paul Li | TrustRadius Reviewer

Cons

Barracuda RMM (formerly Managed Workplace)

  • Sometimes when using Premium Remote it says that the wrong password was entered but the password is auto-filled by the program, not the user.
Ashley Beal | TrustRadius Reviewer

VIPRE

  • When using older versions of Outlook I have seen the plugin cause sluggish behavior and hangs, in 2007 and 2010 versions specifically.
  • For some business applications, there are .dll's and libraries and application .exe's that can be misidentified as virus or trojans. While it is fairly easy to whitelist these once discovered, new implementors should be aware that they will need to carefully look through their initial virus scan reports to find and whitelist these items.
Bill Holmberg | TrustRadius Reviewer

Usability

Barracuda RMM (formerly Managed Workplace)

No score
No answers yet
No answers on this topic

VIPRE

VIPRE 10.0
Based on 1 answer
VIPRE is very easy to use and administer. You have a lot of functionality from the server on what you can do with the clients. It has proved useful when I can't access a client any other way. I can reboot the computer from the server and then usually get back into that machine.
Anonymous | TrustRadius Reviewer

Support Rating

Barracuda RMM (formerly Managed Workplace)

Barracuda RMM (formerly Managed Workplace) 5.7
Based on 5 answers
We've tried many times to work with support to accomplish various tasks in the system with minimal responsiveness and success. Most of what we have accomplished has been without support and through trial/error.
Justin Soungie | TrustRadius Reviewer

VIPRE

VIPRE 9.7
Based on 2 answers
VIPRE support is usually pretty quick. Sometimes you have to get a lot of information to send back so they can see the issue. This has not been too bad and I understand why it's needed. VIPRE also has a free rescue tool that is very useful and easy to use. There have been others but VIPRE seems to keep theirs updated. It's my go-to even outside of work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Barracuda RMM (formerly Managed Workplace)

AVG Managed Workplace has more tools and features. The pre-existing templates and alerts are working properly while Continuum does not even provide service like that. There are some specific tools to work with and they are super easy to complete the task, for example, you can show what was replaced for your client. You can do it with others and even with Excel, but with table grid view mode of AVG will help you to do it more easily.
Ramin Sultanov | TrustRadius Reviewer

VIPRE

We have encountered many different anti-virus programs over the years. VIPRE combines an anti-virus program with anti-spyware to provide comprehensive protection against viruses, worms, trojans, rootkits, and spyware. And it still tops other competitors by being affordable, with very low overhead.
Jonathan Hozeska | TrustRadius Reviewer

Return on Investment

Barracuda RMM (formerly Managed Workplace)

  • Saves time for employees which saves money for the company.
  • Easy to sell something that gives peace of mind to a customer knowing someone is watching their stuff 24/7.
Anonymous | TrustRadius Reviewer

VIPRE

  • Vipre pushed and update for device control last year. It caused our workstations to reboot every 20 min. They resolved it within a day - which to me was too long. But in the end, we got everything sorted out. This certainly caused pause for the next renewal cycle. We did end up sticking with them.
  • Vipre helps keep us from having to touch every single computer we add to the domain. Remote deployment is one of my favorite features. Deploy on-demand is also good to have available - which it does.
  • Patch management again - it is a key reason we stuck with Vipre. Endpoint protection is the way to go.
Michael Metalios | TrustRadius Reviewer

Pricing Details

Barracuda RMM (formerly Managed Workplace)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

VIPRE

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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