Basecamp vs. ClickUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Pricing
BasecampClickUp
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Offerings
Pricing Offerings
BasecampClickUp
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampClickUp
Considered Both Products
Basecamp
Chose Basecamp
Basecamp if far simpler than ClickUp. We use ClickUp to manage our internal task management, as it provides more customization, additional views and more room for extreme detail in tasks. We used Basecamp for clients because of its simplicity and ease-of-use. Basecamp requires …
Chose Basecamp
I've also used ClickUp and Asana. My personal favorite is ClickUp although it is limited in how it integrates with Slack which caused me to switch to Asana. ClickUp has a ton of features, including on their free plan and in my opinion is much better than Basecamp. Asana is …
Chose Basecamp
in my opinion, it is Inferior, clunky, ugly product as compared to the others. I only selected Basecamp on recommendations from someone else who was using it, and have moved on to ClickUp. This Basecamp app failed to notify myself, my teammates and the client so many times, …
Chose Basecamp
Trello is less expensive and the free version works pretty well. For the paid version, Trello is also a really great tool. Overall, I do like Basecamp better. It's a more simple layout and structure to the software. I like the communication threads better on Basecamp. Trello
Chose Basecamp
Basecamp is probably my least favorite. As a project manager, I'm always auditing our workflow and processes, so I try to run at least trials of project management software to get a feel for if they would help us do things more efficiently. I struggled the most with Basecamp.
Chose Basecamp
Basecamp is simple to understand, easy to use, and does not come with the bloat and complications of a solution like Teams. It is certainly more organized and easy to follow than simply having a group chat on Slack and Viber. If you need to easily find information, it can be …
Chose Basecamp
There is a simplicity that basecamp offers where most other project management systems seem to miss. They've worked hard at keeping the right things in place and not adding so many of the extra features that just get in the way of getting work done. The thing I liked most …
ClickUp
Chose ClickUp
This is the only product that I've liked when it comes to productivity and project management. Basecamp looks super dated, but it's effective. The Microsoft products don't feel fully integrated. ClickUp just works and works easily. Sometimes these other products end up adding …
Chose ClickUp
ClickUp captured all the best features from all those tools. The hierarchy beats them all. In Basecamp, Trello and Asana, you have to check each board or project to see what is happening there. The Butler automation in Trello does not match what ClickUp can do. Airtable is …
Chose ClickUp
Tools like Asana and Basecamp have a very straightforward approach and structure that they lock you into. There's very little flexibility in its hierarchy and structure, which is where ClickUp shines. Notion does well with its linked databases, but suffers greatly from an …
Chose ClickUp
Basecamp: ClickUp far outshines Basecamp in a number of ways, with the primary way being the innate flexibility of the platform. Basecamp has a much easier onboarding experience, but the ceiling of the platform is much lower. ClickUp can simply do more. Slack: ClickUp does not …
Chose ClickUp
Pricing. They simply can’t be beaten for what they offer.
Chose ClickUp
It has a friendlier interface, increases the number of available features, and is supported by integrations with third parties to meet all needs from a single platform. On the other hand, it is multi-device, and its tool for mobile teams offers everything that is needed to keep …
Chose ClickUp
It's give and take. ClickUp has some features that the others don't but it is also something that requires more education to use to it's fullest. Other products are more simplistic and we have had to really emphasis training on ClickUp so everyone feels like they are on the …
Chose ClickUp
ClickUp Compared to like an Asana or Trello - it's ClickUp Hands Down! ClickUp gives you so many more features and tools to use that will help get and keep your teams on track. Your clients and staff will all be super happy once implemented.
Chose ClickUp
ClickUp blows other products out of the water from what I've seen or been able to do with them in the past. It's not only super flexible, it also contains functions that may require you to duplicate information between different software's elsewise or at least need you to use …
Chose ClickUp
With each of the other platforms I've used, there was no one-stop-shop. We always had to use outside platforms or add-on processes to supplement what was missing. Sure they had good enough features but good enough wasn't good enough. We are an innovative company that operates …
Chose ClickUp
It has all of the capabilities of these other platforms and more (at least from what I remember when using these apps). There is also greater capabilities in customization and integrations.
Chose ClickUp
ClickUp has more features. I love the way to works and the amount of features that it has is great to make sure everyone is in the loop!
Chose ClickUp
Definitely a much more powerful tool with lots more functionalities.
Chose ClickUp
ClickUp just has it all and has never let me down.
Chose ClickUp
ClickUp has greater flexibility - particularly in the views than all the other software we've tried. The ability to see tasks for yourself or your team or multiple teams is incredibly powerful for accountability and focus on priorities.
Chose ClickUp
ClickUp is a project management tool that surpasses all of these. The other are basically to-do lists, but ClickUp can actually let you automate interaction between tasks with conditions. This alone makes it stand out significantly.
Chose ClickUp
All of the ones we evaluated had some features we needed, but only ClickUp had all the features that we were looking for. monday.com and Asana were close, but the extra features that ClickUp had, as well as all the training webinars, were what ultimately influenced us to go …
Chose ClickUp
UI was much more friendly in comparison. Prices are competitive. Freedom in how you create your spaces (endless formats to do so). Very good support.
Chose ClickUp
Click Up is far more user-friendly than other products I have used. The customizations, integrations, and interface are more in-depth and savvy without making you feel overwhelmed by technology.
Chose ClickUp
Because it covers all the features that other products have. ClickUp is very flexible and customizable.
Chose ClickUp
We selected ClickUp because it seemed to pull in the best of all the tools we evaluated. We also really liked how customizable it is since our processes don't always line up with the industry standard.
Chose ClickUp
Monday has an attractive interface, and copies many of Clickup's features, especially in the table view. But Monday doesn't have the flexibility of Clickup, you're forced to work on the structure they created. Simple things like creating task descriptions, or checklists within …
Top Pros
Top Cons
Features
BasecampClickUp
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
4.2
118 Ratings
57% below category average
ClickUp
8.2
561 Ratings
9% above category average
Task Management5.3117 Ratings9.3561 Ratings
Resource Management4.198 Ratings7.9427 Ratings
Gantt Charts3.040 Ratings8.1389 Ratings
Scheduling4.193 Ratings8.2456 Ratings
Workflow Automation3.168 Ratings7.8423 Ratings
Team Collaboration4.6117 Ratings9.1532 Ratings
Support for Agile Methodology4.049 Ratings8.8361 Ratings
Support for Waterfall Methodology3.545 Ratings8.2297 Ratings
Document Management4.2109 Ratings7.6471 Ratings
Email integration4.396 Ratings7.6369 Ratings
Mobile Access4.595 Ratings7.7441 Ratings
Timesheet Tracking3.444 Ratings7.6365 Ratings
Change request and Case Management3.655 Ratings00 Ratings
Budget and Expense Management7.139 Ratings00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
5% above category average
ClickUp
7.3
266 Ratings
2% below category average
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings7.3266 Ratings
Integration with accounting software7.927 Ratings00 Ratings
Best Alternatives
BasecampClickUp
Small Businesses
FunctionFox
FunctionFox
Score 8.3 out of 10
FunctionFox
FunctionFox
Score 8.3 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BasecampClickUp
Likelihood to Recommend
6.5
(144 ratings)
8.9
(561 ratings)
Likelihood to Renew
10.0
(26 ratings)
8.8
(23 ratings)
Usability
7.8
(15 ratings)
8.7
(22 ratings)
Availability
10.0
(5 ratings)
8.6
(4 ratings)
Performance
7.3
(4 ratings)
6.9
(4 ratings)
Support Rating
8.8
(28 ratings)
5.4
(42 ratings)
Online Training
5.0
(1 ratings)
9.1
(1 ratings)
Implementation Rating
7.7
(4 ratings)
9.1
(3 ratings)
Configurability
8.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
BasecampClickUp
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
ClickUp
ClickUp is great for small teams that need to collaborate on projects. It allows for tracking of project status, notes, files, and other details that keep a team and project on track. The cost is lower than competitors, which makes it more approachable for groups that are not practicing good project management.
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Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
ClickUp
  • Allows you to create dashboards to track your team and company's progress towards its goals.
  • Integrates docs and forms so we don't need to switch apps
  • Notifications about every update, so you never really need to go asking around for one.
  • Allows you to visualize deadlines, how each piece of work fits into the bigger picture, and see in real-time what's holding your team up
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
ClickUp
  • There should be a way to switch from one account to another
  • There should be a flexible plan to enable features for lower plans
  • Ability to show the to-do items on top
  • Ability to create team schedules for team members from different time zones
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Usability
37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Performance
37 Signals
No answers on this topic
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
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Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Read full review
ClickUp
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
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Online Training
37 Signals
No answers on this topic
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Read full review
ClickUp
It is much more intuitive and shows more dev-driven tasks to create stories. Also, the fact that ClickUp enables the system to save multiple files from online to locally uploaded files, and GitLab is the way to archive them. Maybe Asana has new features, but I'm sure Clickup is now my family to evaluate new ideas.
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Scalability
37 Signals
No answers on this topic
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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ClickUp
  • ClickUp has had a positive impact since it has allowed the Global Operations Department to have a consistent collaboration by having this app as a repository of Projects and Programs, which has enabled a faster synchronization and stronger collaboration to better allocate resources.
  • A positive impact is a faster and clearer prioritization process for the executives since this app allows you to have a full picture of what's going on across the board.
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View