Basecamp vs. Microsoft Yammer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Microsoft Yammer
Score 7.1 out of 10
N/A
Yammer is used for private communication within organizations or between organizational members and pre-designated groups, making it an example of enterprise social software. It originally launched as an enterprise microblogging service and now has applications on several different operating systems and devices. The company was acquired by Microsoft in 2012.N/A
Pricing
BasecampMicrosoft Yammer
Editions & Modules
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
No answers on this topic
Offerings
Pricing Offerings
BasecampMicrosoft Yammer
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BasecampMicrosoft Yammer
Considered Both Products
Basecamp

No answer on this topic

Microsoft Yammer
Chose Microsoft Yammer
Basically, all these applications have the same functions, to share jobs and projects in real time and have functioned very similar to social networks that are used daily such as Facebook, Instagram, and others. Yammer was chosen because it is very easy to use, fast and safe.
Chose Microsoft Yammer
Yammer, although not as strong for project management, has been a great tool to help our teams collaborate and build camaraderie across the organization.
Top Pros
Top Cons
Features
BasecampMicrosoft Yammer
Project Management
Comparison of Project Management features of Product A and Product B
Basecamp
4.5
118 Ratings
50% below category average
Microsoft Yammer
7.8
40 Ratings
0% below category average
Task Management5.6117 Ratings8.024 Ratings
Resource Management4.398 Ratings00 Ratings
Gantt Charts3.340 Ratings7.912 Ratings
Scheduling4.493 Ratings8.118 Ratings
Workflow Automation3.368 Ratings8.020 Ratings
Team Collaboration4.9117 Ratings00 Ratings
Support for Agile Methodology4.349 Ratings00 Ratings
Support for Waterfall Methodology3.845 Ratings00 Ratings
Document Management4.5109 Ratings00 Ratings
Email integration4.696 Ratings00 Ratings
Mobile Access4.895 Ratings7.238 Ratings
Timesheet Tracking3.644 Ratings00 Ratings
Change request and Case Management3.955 Ratings00 Ratings
Budget and Expense Management7.139 Ratings00 Ratings
Search00 Ratings7.338 Ratings
Visual planning tools00 Ratings8.022 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Basecamp
7.8
40 Ratings
5% above category average
Microsoft Yammer
-
Ratings
Quotes/estimates8.329 Ratings00 Ratings
Invoicing6.925 Ratings00 Ratings
Project & financial reporting8.034 Ratings00 Ratings
Integration with accounting software7.927 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Basecamp
-
Ratings
Microsoft Yammer
7.8
43 Ratings
3% below category average
Chat00 Ratings8.439 Ratings
Notifications00 Ratings8.243 Ratings
Discussions00 Ratings9.042 Ratings
Surveys00 Ratings7.033 Ratings
Internal knowledgebase00 Ratings7.632 Ratings
Integrates with GoToMeeting00 Ratings7.414 Ratings
Integrates with Gmail and Google Hangouts00 Ratings6.613 Ratings
Integrates with Outlook00 Ratings8.232 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Basecamp
-
Ratings
Microsoft Yammer
8.4
36 Ratings
4% above category average
Versioning00 Ratings7.025 Ratings
Video files00 Ratings8.631 Ratings
Audio files00 Ratings9.029 Ratings
Document collaboration00 Ratings8.730 Ratings
Access control00 Ratings8.030 Ratings
Advanced security features00 Ratings8.627 Ratings
Integrates with Google Drive00 Ratings8.014 Ratings
Device sync00 Ratings9.023 Ratings
Best Alternatives
BasecampMicrosoft Yammer
Small Businesses
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Score 8.3 out of 10
Stackby
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Score 9.8 out of 10
Medium-sized Companies
SAP Ruum
SAP Ruum
Score 9.0 out of 10
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Enterprises
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Score 9.2 out of 10
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Score 9.0 out of 10
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User Ratings
BasecampMicrosoft Yammer
Likelihood to Recommend
6.6
(144 ratings)
7.8
(53 ratings)
Likelihood to Renew
10.0
(26 ratings)
6.9
(10 ratings)
Usability
7.8
(15 ratings)
9.0
(3 ratings)
Availability
10.0
(5 ratings)
8.0
(1 ratings)
Performance
7.3
(4 ratings)
9.0
(1 ratings)
Support Rating
8.8
(28 ratings)
7.0
(12 ratings)
Online Training
5.0
(1 ratings)
7.0
(2 ratings)
Implementation Rating
7.7
(4 ratings)
8.0
(1 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
BasecampMicrosoft Yammer
Likelihood to Recommend
37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
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Microsoft
Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
Read full review
Pros
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Microsoft
  • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
  • Social networking across the company where folks can divide their work into topics instead of teams
  • Basic collaboration within a group including document sharing with ability to pin documents to a team
Read full review
Cons
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Microsoft
  • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
  • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
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Likelihood to Renew
37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Microsoft
Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
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Usability
37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Microsoft
Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
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Reliability and Availability
37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Microsoft
Very available
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Performance
37 Signals
No answers on this topic
Microsoft
It's a simple product but it does provide value.
Read full review
Support Rating
37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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Microsoft
We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
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Online Training
37 Signals
No answers on this topic
Microsoft
The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
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Implementation Rating
37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Microsoft
We organically implemented the product
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Alternatives Considered
37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Microsoft
Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
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Return on Investment
37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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Microsoft
  • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
  • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
  • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
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ScreenShots