Basecamp
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1147 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 1147 reviews and ratings
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 1.1 out of 100
Based on 8 reviews and ratings
Feature Set Ratings
- Basecamp ranks higher in 1 feature set: Project Management
Project Management

7.8
Basecamp
78%

4.7
Sococo
47%
Basecamp ranks higher in 14/16 features
Basecamp ranks higher in 14/16 features
Task Management

8.2
82%
112 Ratings

5.0
50%
1 Rating
Resource Management

7.8
78%
93 Ratings

N/A
0 Ratings
Gantt Charts

7.2
72%
38 Ratings

N/A
0 Ratings
Scheduling

8.3
83%
89 Ratings

5.0
50%
1 Rating
Workflow Automation

6.6
66%
66 Ratings

4.0
40%
1 Rating
Team Collaboration

8.6
86%
112 Ratings

N/A
0 Ratings
Support for Agile Methodology

7.5
75%
46 Ratings

N/A
0 Ratings
Support for Waterfall Methodology

8.0
80%
42 Ratings

N/A
0 Ratings
Document Management

7.8
78%
106 Ratings

N/A
0 Ratings
Email integration

7.9
79%
93 Ratings

N/A
0 Ratings
Mobile Access

8.6
86%
91 Ratings

3.0
30%
3 Ratings
Timesheet Tracking

7.1
71%
42 Ratings

N/A
0 Ratings
Change request and Case Management

7.4
74%
52 Ratings

N/A
0 Ratings
Budget and Expense Management

7.8
78%
38 Ratings

N/A
0 Ratings
Search

N/A
0 Ratings

3.0
30%
2 Ratings
Visual planning tools

N/A
0 Ratings

8.0
80%
1 Rating
Professional Services Automation

7.6
Basecamp
76%

Sococo
Feature Set Not Supported
N/A
Basecamp ranks higher in 4/4 features
Basecamp ranks higher in 4/4 features
Quotes/estimates

7.9
79%
29 Ratings

N/A
0 Ratings
Invoicing

6.7
67%
25 Ratings

N/A
0 Ratings
Project & financial reporting

8.2
82%
33 Ratings

N/A
0 Ratings
Integration with accounting software

7.7
77%
27 Ratings

N/A
0 Ratings
Communication

Basecamp
Feature Set Not Supported
N/A

5.3
Sococo
53%
Sococo ranks higher in 7/7 features
Sococo ranks higher in 7/7 features
Chat

N/A
0 Ratings

5.1
51%
5 Ratings
Notifications

N/A
0 Ratings

5.0
50%
5 Ratings
Discussions

N/A
0 Ratings

6.0
60%
3 Ratings
Internal knowledgebase

N/A
0 Ratings

5.0
50%
2 Ratings
Integrates with GoToMeeting

N/A
0 Ratings

5.0
50%
1 Rating
Integrates with Gmail and Google Hangouts

N/A
0 Ratings

7.0
70%
1 Rating
Integrates with Outlook

N/A
0 Ratings

4.0
40%
1 Rating
File Sharing & Management

Basecamp
Feature Set Not Supported
N/A

4.6
Sococo
46%
Sococo ranks higher in 8/8 features
Sococo ranks higher in 8/8 features
Versioning

N/A
0 Ratings

6.0
60%
1 Rating
Video files

N/A
0 Ratings

3.0
30%
1 Rating
Audio files

N/A
0 Ratings

3.0
30%
1 Rating
Document collaboration

N/A
0 Ratings

3.0
30%
1 Rating
Access control

N/A
0 Ratings

5.0
50%
1 Rating
Advanced security features

N/A
0 Ratings

6.0
60%
1 Rating
Integrates with Google Drive

N/A
0 Ratings

5.0
50%
1 Rating
Device sync

N/A
0 Ratings

6.0
60%
2 Ratings
Attribute Ratings
- Basecamp is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

8.4
Basecamp
84%
139 Ratings

1.1
Sococo
11%
5 Ratings
Likelihood to Renew

10.0
Basecamp
100%
27 Ratings

Sococo
N/A
0 Ratings
Usability

7.8
Basecamp
78%
15 Ratings

7.0
Sococo
70%
1 Rating
Availability

10.0
Basecamp
100%
10 Ratings

Sococo
N/A
0 Ratings
Performance

7.3
Basecamp
73%
8 Ratings

Sococo
N/A
0 Ratings
Support Rating

8.6
Basecamp
86%
55 Ratings

6.0
Sococo
60%
2 Ratings
Online Training

5.0
Basecamp
50%
1 Rating

Sococo
N/A
0 Ratings
Implementation Rating

7.7
Basecamp
77%
8 Ratings

Sococo
N/A
0 Ratings
Likelihood to Recommend
Basecamp
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Director Of Operations
Clearfire, Inc.Internet, 1-10 employees
Sococo
We tried Sococo as means of gamifying a natively remote office. It does the job but the tool suffers from a lack of integrations. You will run out of free minutes very quickly and the additional charges are too high to make business sense.
Production Director
Vigilante.usEntertainment, 51-200 employees
Pros
Basecamp
- Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
- The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
- Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.

Verified User
Project Manager in Marketing
Design Company, 1-10 employeesSococo
- Visual layout - the virtual office visible was very helpful because it made the organization feel closer and as a whole, much more connected. Further, you can group departments in your layout, so it gave a good visual understanding of who was part of each 'department/team.'
- Sound - the sound quality was good overall in meetings, and I liked the realistic sounds for opening and closing an office, etc. It allowed for a real office feel, and this is especially important since a lot of companies offer the option to work from home now - this removes the 'disconnect' that usually exists when working from home.
- Communication options - it allowed for multiple ways to communicate and places to communicate - i.e., in the auditorium, lunchroom, conference room, or a smaller room. Very realistic and a variety in that sense.

Verified User
Administrator in Customer Service
Non-Profit Organization Management Company, 11-50 employeesCons
Basecamp
- High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
- Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
- Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Senior Graphic Designer
Oregon State University MarketingMarketing and Advertising, 1001-5000 employees
Sococo
- It would be great if it supported other major browsers. Not everyone has Chrome installed.
- The ongoing subscription cost is difficult to justify. This is the only reason we stopped using it.
Software Team Lead
Dynniq UK and IrelandElectrical/Electronic Manufacturing, 201-500 employees
Pricing Details
Basecamp
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$99 per month
Basecamp Editions & Modules
Edition
Basecamp Personal | Free1 |
---|---|
Basecamp Business | $992 |
- Limited Capabilities
- Per Month [Unlimited Users]
Additional Pricing Details
—Sococo
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Sococo Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
Basecamp
Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.

Verified User
Account Manager in Marketing
Marketing and Advertising Company, 11-50 employeesSococo
No score
No answers yet
No answers on this topic
Usability
Basecamp
Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.

Verified User
Professional in Marketing
Health, Wellness and Fitness Company, 501-1000 employeesSococo
Sococo 7.0
Based on 1 answer
It was easy to use but still needs lots of improvement to collaborate with other tools

Verified User
Administrator in Customer Service
Non-Profit Organization Management Company, 11-50 employeesReliability and Availability
Basecamp
Basecamp 10.0
Based on 10 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Developer & Designer
LMK Web Design and ConsultingInformation Technology and Services, 1-10 employees
Sococo
No score
No answers yet
No answers on this topic
Support Rating
Basecamp
Basecamp 8.6
Based on 55 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Jemully MediaMarketing and Advertising, 1-10 employees
Sococo
Sococo 6.0
Based on 2 answers
Sococo didn't seem to have a strong support line. In comparison to other products, such as Microsoft Teams, it did not regularly check in with us. There should be opportunities to give feedback on the quality of the program periodically and if we had any issues. Sometimes, Sococo would crash, and we would 'restart it' but not know why it happened.

Verified User
Administrator in Customer Service
Non-Profit Organization Management Company, 11-50 employeesImplementation Rating
Basecamp
Basecamp 7.7
Based on 8 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Marketing Content Manager | Social Media | Newsletter | Blog | White Papers
360trainingE-Learning, 201-500 employees
Sococo
No score
No answers yet
No answers on this topic
Alternatives Considered
Basecamp
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
Senior Financial Analyst - Cost Analytics
Lowe's Companies, Inc.Retail, 10,001+ employees
Sococo
I prefer Sococo over Lync/Skype for a few reasons.I feel the user interface is slicker, better voice clarity, easier to hop between calls. And, all call members can go to a common chat room on their own accord instead of one person trying to invite everybody. I also feel that it's easier to share one's screen and swap between different shared screens with Sococo.

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employeesReturn on Investment
Basecamp
- It has saved me time when having to get the same message out to multiple restaurants
- It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
- The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
Director of Operations
Kome Sushi KitchenRestaurants, 11-50 employees
Sococo
- Morning meetings are much simpler with sococo than without. Small powwows with coworkers to work out little bugs are also a lot more enticing since setup is essentially nonexistent.
- It might be argued that the cost of sococo isn't worth the benefits of simplicity and ease of use.

Verified User
Engineer in Engineering
Computer Software Company, 10,001+ employees