What users are saying about
1008 Ratings
Top Rated
501 Ratings
1008 Ratings
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Score 8.2 out of 100
Top Rated
501 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Basecamp

Basecamp is great for the organization of design or copy comps and sharing progression of the project. It is not meant to be only a file share site, but integrates well with box, dropbox, and Google Drive for larger files. It allows for client sharing, so that only certain messages and files are seen by your clients, but requires a bit of training within your team to function properly.
Heather Miller | TrustRadius Reviewer

Workfront

Workfront is well suited for mid to large creative-driven agencies. It is less useful for small or consulting-based firms. It supports waterfall project management well when you have a clear, linear process for a deliverable. It is more difficult to utilize in an agile environment. It is well suited for simple rate cards but does not adjust well to high variety of rate cards/structures.
Amy Pyles | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Basecamp
7.8
Workfront
8.0
Task Management
Basecamp
8.4
Workfront
9.0
Resource Management
Basecamp
7.4
Workfront
8.5
Gantt Charts
Basecamp
7.3
Workfront
7.4
Scheduling
Basecamp
7.3
Workfront
7.9
Workflow Automation
Basecamp
7.0
Workfront
8.1
Team Collaboration
Basecamp
8.7
Workfront
8.5
Support for Agile Methodology
Basecamp
7.0
Workfront
7.5
Support for Waterfall Methodology
Basecamp
7.5
Workfront
8.4
Document Management
Basecamp
7.6
Workfront
8.2
Email integration
Basecamp
8.2
Workfront
7.8
Mobile Access
Basecamp
8.1
Workfront
6.6
Timesheet Tracking
Basecamp
7.8
Workfront
8.5
Change request and Case Management
Basecamp
8.4
Workfront
7.9
Budget and Expense Management
Basecamp
8.1
Workfront
8.3

Professional Services Automation

Basecamp
7.8
Workfront
7.8
Quotes/estimates
Basecamp
8.6
Workfront
7.6
Invoicing
Basecamp
7.8
Workfront
8.7
Project & financial reporting
Basecamp
7.7
Workfront
7.6
Integration with accounting software
Basecamp
7.0
Workfront
7.4

Pros

Basecamp

  • Ease of use meaning that non-technical users can be onboarded with minimal training required
  • Range of features meaning that you can use Basecamp as your core project management platform and don't need to rely on other tools in conjunction
  • Good collaborative features to encourage adoption and management of end-to-end process on Basecamp
Anonymous | TrustRadius Reviewer

Workfront

  • Workfront has a nice interface and it is especially easy to get started with development projects.
  • You can easily configure dashboards and monitor planned activities.
  • Create to-do lists to organize and customize the workflow for each project.
  • It allows integration with other tools for collaboration throughout the organization and the exchange of information.
  • It features easy-to-define templates for to-do lists and projects.
  • The best features are project organization, calendar, and email integration.
Anonymous | TrustRadius Reviewer

Cons

Basecamp

  • I use Basecamp V2 because the newer V3 misses some functionality of V2. It seems it was built for a slightly different purpose. Unfortunately, V2 is not seeing feature updates as often as V3
  • Integration with other platforms would be nice. For example, I'd love to see my personal calendar or my business Outlook calendar overlaid on the Basecamp calendar, but this is not a possibility currently.
  • I can subscribe to Basecamp's iCal to show the Basecamp calendar on my personal calendar, which is handy, but it is quite limited. I can't see any detail about the task aside from the title. None of the description or information on what project or task list the task is attached to.
Nicholas Kouvatsos | TrustRadius Reviewer

Workfront

  • Workfront is not the most user-intuitive platform for all. There will need to be significant training periods for end-users.
  • The User Interface can be more confusing when compared to like-options in the market.
  • It is a large and expansive program - therefore, executive updates are somewhat difficult within the platform.
Joshua Melder | TrustRadius Reviewer

Likelihood to Renew

Basecamp

Basecamp 10.0
Based on 27 answers
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.6
Based on 59 answers
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
Adam Messano | TrustRadius Reviewer

Usability

Basecamp

Basecamp 7.8
Based on 15 answers
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
Anonymous | TrustRadius Reviewer

Workfront

Workfront 8.0
Based on 17 answers
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
Maryland Tracy | TrustRadius Reviewer

Reliability and Availability

Basecamp

Basecamp 10.0
Based on 6 answers
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
Lisa Keyser | TrustRadius Reviewer

Workfront

Workfront 9.1
Based on 16 answers
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
Anonymous | TrustRadius Reviewer

Support Rating

Basecamp

Basecamp 8.5
Based on 28 answers
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
Anthony Burke | TrustRadius Reviewer

Workfront

Workfront 7.8
Based on 22 answers
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
Mike Tompkins | TrustRadius Reviewer

In-Person Training

Basecamp

No score
No answers yet
No answers on this topic

Workfront

Workfront 5.0
Based on 1 answer
It was from my boss, not a rep from AtTask.
Anonymous | TrustRadius Reviewer

Online Training

Basecamp

Basecamp 5.0
Based on 1 answer
No answer on this topic is available.

Workfront

Workfront 8.9
Based on 4 answers
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
Maryland Tracy | TrustRadius Reviewer

Implementation Rating

Basecamp

Basecamp 7.7
Based on 4 answers
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequentlySet-up templates - just not with the dates (they can be funky)
Jenni Waggoner | TrustRadius Reviewer

Workfront

Workfront 8.3
Based on 20 answers
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
Anonymous | TrustRadius Reviewer

Alternatives Considered

Basecamp

I have used Jira in past roles with different organizations, and I find Basecamp to be much more user-friendly and better at the more complex conversations that need to be had around product features. Basecamp knows what it does well, and sticks to that, instead of trying to be a more all-around product development tool like Jira. In my experience, Jira's interface was much more confusing, and contained a lot of functionality that my team didn't use.
Anonymous | TrustRadius Reviewer

Workfront

I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the ability to manipulate them to get data has been invaluable in every organization I've been in to date that has used Workfront.
Pricillar Nyokabi | TrustRadius Reviewer

Scalability

Basecamp

No score
No answers yet
No answers on this topic

Workfront

Workfront 9.1
Based on 2 answers
Our projects can get quite large and then they slow down when they get too big. I really don't like the new "1-250" which you can adjust to "All" but why are they doing that in the first place? Because they cannot keep track of all the tasks. That is a poor level of scaleability.
Anonymous | TrustRadius Reviewer

Return on Investment

Basecamp

  • We have far less meetings! Which is great. I think this has made us far more efficient, wasting time with meetings and getting more done.
  • We are able to keep track of notes and progress on a project much more easily. I feel like things stay on track much better than before we had Basecamp.
  • I think timelines and deadlines are kept very clear and everyone has clear expectations. This means people know exactly what they need to work on at any given time (and know what they will be working on next too). As bad as it sounds to say, I think before we had Basecamp, deadlines and timelines weren't very clear sometimes.
Jessica Meadows Rich | TrustRadius Reviewer

Workfront

  • Hard to quantify just yet as we've only been live with the system in my function for, 3 months, however, it seems to have reduced time creating manual reports and decks for leadership and the reports I've seen offer greater insights into tracking statuses and risk potential.
  • Negative might be the upfront cost of each user and the access capabilities of each user aren't the greatest at being able to be customized in terms of data restrictions.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Basecamp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Basecamp Editions & Modules

Edition
Basecamp PersonalFree1
Basecamp Business$992
  1. Limited Capabilities
  2. Per Month [Unlimited Users]
Additional Pricing Details

Workfront

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Workfront Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Basecamp
8.4
Workfront
8.5

Likelihood to Renew

Basecamp
10.0
Workfront
8.6

Usability

Basecamp
7.8
Workfront
8.0

Reliability and Availability

Basecamp
10.0
Workfront
9.1

Performance

Basecamp
7.3
Workfront
5.9

Support Rating

Basecamp
8.5
Workfront
7.8

In-Person Training

Basecamp
Workfront
5.0

Online Training

Basecamp
5.0
Workfront
8.9

Implementation Rating

Basecamp
7.7
Workfront
8.3

Scalability

Basecamp
Workfront
9.1

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