Adobe Workfront vs. Basecamp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Workfront
Score 7.3 out of 10
N/A
Adobe Workfront, acquired by Adobe in late 2020, is a web-based project-management tool. It is designed for both IT and marketing teams, but can be implemented for any kind of project. Workfront offers all the features standard to project management platforms, as well as resource allocation, automation, and agile workflow.N/A
Basecamp
Score 7.9 out of 10
N/A
Basecamp is a web-based project-management tool. Basecamp offers features standard to project management platforms, as well as mobile accessibility, unlimited users, and 3rd party integrations. Basecamp is priced by space requirements and concurrent projects.
$15
per month per user
Pricing
Adobe WorkfrontBasecamp
Editions & Modules
No answers on this topic
Basecamp Business
$99
Per Month [Unlimited Users]
Basecamp Personal
Free
Limited Capabilities
Offerings
Pricing Offerings
Adobe WorkfrontBasecamp
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adobe WorkfrontBasecamp
Considered Both Products
Adobe Workfront
Chose Adobe Workfront
Workfront is more expensive, but more robust. Lacks a group writing/editing feature that Podio and Basecamp have. Workfront seems to work better when you have a whole bunch of different people working on a whole bunch of different projects all the time, whereas Podio and Basecam…
Chose Adobe Workfront
We were using a very old version of Basecamp that would be suitable for a small business. Considering the campaign and project volume our teams put out, it was not a great option for us. Workfront really gave us the workflow solution our team needed considering our size and …
Chose Adobe Workfront
FileMaker was rather cumbersome. Basecamp was good, but lacked some features. Workfront was the most robust tool we evaluated. Love that it's cloud-based and love that there are many features (some we may never use, but some we plan to further explore). So, it can grow with us.
Chose Adobe Workfront
Workfront is MUCH more organized than Basecamp. We're able to create schedules, proof creative, and keep things flowing.
Chose Adobe Workfront
We looked at custom solutions, Basecamp and a few others before selecting Workfront. The end user ease of use was what sold us on Workfront.
Chose Adobe Workfront
Enovia is a product lifecycle tool, so not a good match for a marketing team. Basecamp and MS Project are comparable but we went with Workfront. The newly added Fusion is important to consider. With hundreds of integrations available, it will streamline your workflow across …
Chose Adobe Workfront
Basecamp was also a good tool which had a few more collaboration features in terms of communication, but I really like the Workfront features that allow cascading of tasks and nesting them with dependencies. It really helps teams manage their workload while keeping everyone …
Chose Adobe Workfront
Compared to Basecamp, Workfront software is more advanced and customizable. With it, we get enough choices to mold the process the way we wish to without straining to rebuild it afresh.
Chose Adobe Workfront
When I was employed at a smaller company, Basecamp and Smartsheet worked well. It's been several years, but I'm not sure they would scale to enterprise. My current company implemented Workfront prior to my arrival, but I believe everyone is generally happy with the decision. …
Chose Adobe Workfront
I used these programs in comparison to it, in a handful of trials for the staff. I ended up not selecting Adobe (or the others) because the technology aspect became too overwhelming for some staff - meaning, they didn't use the program, would complain about every little thing, …
Chose Adobe Workfront
We have obtained the required results to manage projects in a robust, versatile, and efficient way, managing to maintain an organized management thanks to Workfront.
Chose Adobe Workfront
Workfront offers more features than lower cost options, allowing us to scale our business and not have to shift with each jump in headcount. it also provides more financial data support compared to simpler tools. It integrates into accounting software as well.
Chose Adobe Workfront
I love that Workfront is easy to configure and change as your organization grows. It's easy to stay up to speed with and make changes based on system changes and your organization changing. I also am in love with the reporting and custom data features. Custom forms and the …
Chose Adobe Workfront
Compared to other software which the organization had implemented before, Workfront has proved to be the best because of its detailed project reporting capabilities. Also, its ability to facilitate virtual proofing has been of great benefit to our project planning team. …
Chose Adobe Workfront
Workfront is much more advanced and customized than the other tools we either used or evaluated. It provided enough choices so we could mold the process the way we wanted to without feeling like we needed to build the entire thing from scratch. Most other tools were trying to …
Chose Adobe Workfront
Workfront has better integration into the tools we use, like Adobe Creative Suite, Outlook, Salesforce, and our CMS and DAM. We needed a solution that could work well with our MarCOMM Stack and didn't need a whole lot of support. Although we're a small shop (license-wise) …
Chose Adobe Workfront
Compared to JIRA, Workfront is a lot more user-friendly and less focused on IT/technical tasks. If you're looking for a resource tool that is for creative departments, I highly recommend Workfont.
Chose Adobe Workfront
Our team chose to implement Workfront for its detailed project reporting capabilities. Furthermore, Workfront's ability to perform complex virtual proofing is a huge benefit to our work team. Overall, my team's experience has been extremely positive as we continue to implement …
Chose Adobe Workfront
Workfront is one of the most expensive tools in the market but it offers a lot as well. From budget management to resource management, to support levels, reporting, usability, and even the mobile app. All of those things combined made for a great tool that was easy to use and …
Chose Adobe Workfront
We are in the process of reevaulating and looking for another project management system that better meets our needs.
Chose Adobe Workfront
Workfront is heads above the other project management systems I have worked with before. The timeline (real time) functionality is ideal for a project manager like me. The document storage is very convenient and easy to use.
Chose Adobe Workfront
Workfronts document hosting and timeline generation are two of the biggest reasons we have stuck with Workfront for so long. The visibility of project updates and communication tracking with each project is also has allowed for more effective collaboration. Workfront also has a …
Chose Adobe Workfront
Workfront is more flexible and robust
Basecamp
Chose Basecamp
Basecamp is a feature-rich and user-friendly platform that outpaces other solutions we've explored. The vast number of integrations available, as well as the years of dedicated developers as well as the natively available mobile apps, really make Basecamp a leader in this …
Chose Basecamp
Workfront was way too robust for our team to manage, while Basecamp is very easy for any user to set up and does not require lengthy training sessions. Communication within Basecamp (at the project or company level) is much easier to facilitate than in Workfront or Trello. …
Top Pros
Top Cons
Features
Adobe WorkfrontBasecamp
Project Management
Comparison of Project Management features of Product A and Product B
Adobe Workfront
6.6
303 Ratings
13% below category average
Basecamp
4.2
118 Ratings
57% below category average
Task Management7.7302 Ratings5.3117 Ratings
Resource Management6.9274 Ratings4.198 Ratings
Gantt Charts7.2242 Ratings3.040 Ratings
Scheduling7.4270 Ratings4.193 Ratings
Workflow Automation6.8272 Ratings3.168 Ratings
Team Collaboration6.3292 Ratings4.7117 Ratings
Support for Agile Methodology6.2185 Ratings4.049 Ratings
Support for Waterfall Methodology6.4199 Ratings3.545 Ratings
Document Management6.7275 Ratings4.2109 Ratings
Email integration5.0230 Ratings4.396 Ratings
Mobile Access6.1233 Ratings4.595 Ratings
Timesheet Tracking6.5219 Ratings3.444 Ratings
Change request and Case Management6.7210 Ratings3.655 Ratings
Budget and Expense Management6.4188 Ratings7.139 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Adobe Workfront
5.5
173 Ratings
30% below category average
Basecamp
7.8
40 Ratings
5% above category average
Quotes/estimates5.381 Ratings8.329 Ratings
Invoicing5.371 Ratings6.925 Ratings
Project & financial reporting5.8171 Ratings8.034 Ratings
Integration with accounting software5.562 Ratings7.927 Ratings
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Adobe WorkfrontBasecamp
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FunctionFox
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Score 8.3 out of 10
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Score 8.3 out of 10
Medium-sized Companies
SAP Ruum
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Score 9.0 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
Enterprises
Quickbase
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Score 9.2 out of 10
Quickbase
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Score 9.2 out of 10
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User Ratings
Adobe WorkfrontBasecamp
Likelihood to Recommend
6.1
(354 ratings)
6.5
(144 ratings)
Likelihood to Renew
9.0
(60 ratings)
10.0
(26 ratings)
Usability
9.0
(18 ratings)
7.8
(15 ratings)
Availability
9.1
(9 ratings)
10.0
(5 ratings)
Performance
9.1
(4 ratings)
7.3
(4 ratings)
Support Rating
10.0
(12 ratings)
8.8
(28 ratings)
In-Person Training
5.0
(1 ratings)
-
(0 ratings)
Online Training
8.9
(4 ratings)
5.0
(1 ratings)
Implementation Rating
8.3
(10 ratings)
7.7
(4 ratings)
Configurability
5.0
(1 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.2
(3 ratings)
-
(0 ratings)
Vendor post-sale
1.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
1.0
(1 ratings)
-
(0 ratings)
User Testimonials
Adobe WorkfrontBasecamp
Likelihood to Recommend
Adobe
I write music and sound design for multiple projects at the same time, all within the same company, sometimes as much as 8-10. It can be hard to keep track of and stay on top of notes and changes, but Adobe Workfront is great at keeping everything organized, and informing you of deadline changes as they occur.
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37 Signals
Basecamp is a wonderful tool for teams of varying degrees of technical knowledge, teams managing lots of different types of "agifall" and waterfall projects, and teams that are remotely distributed. It's probably less useful for more strictly agile-focused development teams, compared to other more flexible software applications like Jira and Asana.
Read full review
Pros
Adobe
  • Fosters communication between team members.
  • Serves as a virtual "to do list" for me personally - I can track where I am with projects and what there is left to do, and when it's completed.
  • Sharing documents between team members that can be updated.
Read full review
37 Signals
  • Task management - It is very easy to add, organize and discuss tasks within Basecamp's interface.
  • The "Campfire" function is great for communicating when you just have a quick question for someone on the team.
  • Notifications - Basecamp lets you decide how often and about what you'd like to be notified. The ability to respond to messages in Basecamp directly via email saves a lot of time.
Read full review
Cons
Adobe
  • Notifications (sometimes I am emailed when I am tagged, other times I am not)
  • Certain file formats do not render correctly in Workfront Proof (eg, .XLS files)
  • It can be difficult to manage projects if you have not been assigned the correct permissions.
Read full review
37 Signals
  • High Learning Curve. It's true that it can be easy to use, but to use well and effectively takes some time to learn. It's recommended to have an agreed-upon system in your team of what tools to use and when.
  • Notification Overload. If people aren't careful they could send a notification to everyone when only a couple people were meant to be prompted. And since emails are sent by default, you could have your mailbox overloaded with unnecessary updates. This is where it takes a bit of training in your team to have an agreed-upon system.
  • Lack of organization with Archived Projects. I will often need to reference an archived project to make a new one, but there is only a list of archived projects in alphabetical order, with no way to organize by archive date, or even search.
Read full review
Likelihood to Renew
Adobe
All that I've said already is why. I suppose the clearest way to say it is that at this point? I cannot imagine running the 300+ active projects in eMarketing without AtTask; it simply wouldn't be possible and even more; I wouldn't imagine why we'd try to find an alternative tool when we have one meeting our needs.
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37 Signals
When I bring new people onto a project, it's immediately obvious how to use Basecamp. I don't have to worry about teaching them the features or walking them through it, it's just incredibly user-friendly. For this reason, I'll continue to renew my subscription even as new people are brought onto production jobs or the client changes.
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Usability
Adobe
I gave a rating of 10 on overall usability because Workfront is cloud based and very easy to use. Workfront also provides collaboration on projects which is critical to a projects success. The tool gives everyone high level visibility in their projects down to the smallest detail. Wonderful project management system, allows you to cut down on emails, meetings and no more spreadsheets for tracking your projects.
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37 Signals
Basecamp is a little tricky to learn. I've used it for quite a while but I feel like there's still so much I don't know. It took me a while to learn but having used it in college definitely helped me integrate it into my work career.
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Reliability and Availability
Adobe
Maintenance is required, but usually after work hours, Some days the proofing tool function is not operational, but this is a new function of the tool that WF is working out. the kinks on. Chrome is the best browser to use the system in and we find Firefox and Explorer lose some view functionality - Gantt Chart, Resource Grid
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37 Signals
I've never experienced downtime while using Basecamp, or been unable to access it when I needed it. That's not to say they've never had downtime, but I've been lucky enough not to encounter any, and I work odd hours, including late nights when maintenance is often undertaken.
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Performance
Adobe
Workfront's performance has been very good. Everything always feels very fast and snappy in my experience. We have integrated it with custom scripts to create folder structure for media managing our projects. It works very well.
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37 Signals
No answers on this topic
Support Rating
Adobe
It would be nice if the support forms were more dynamic so you could add more information to the support ticket when you enter it to reduce back and forth with the support team member. Also communication on escalated tickets isn't always great. It's gotten better over the years but still needs improvement. Other than that, initial response on support tickets is really quick and the people I've dealt with have always been very professional.
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37 Signals
For the many reasons I've given, Basecamp is a very strong program. There are a few features I can imagine that might make it even better, but I don't have a basis for comparison to be able to say that there is definitely a better one out there. I've noticed that Basecamp has evolved a bit from the time I started using it until now, so that makes me think that the producer of this program values it and believes in continuous improvement. If you could use the features offered by Basecamp, I would think you could use it with confidence.
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In-Person Training
Adobe
It was from my boss, not a rep from AtTask.
Read full review
37 Signals
No answers on this topic
Online Training
Adobe
The training is very easy to use and you can simply choose the topics included in the course(s) that are most important to your training needs. After each training course, you are tested on what you have learned. If you need a refresher course, they provide Course Catalogs as well as instructor-led courses & workshops.
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37 Signals
No answers on this topic
Implementation Rating
Adobe
Most people learn as you go, a lot of this stuff requires trial and error throughout so my suggestion is to provide as much information in the upfront and keep it as simple as possible. You can add other tools and features as you go but everyone should have the basics down so no bad habits can start to develop. Be persistent with everyone, and don't be afraid to correct and talk through steps again so everyone is on the same page
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37 Signals
Decide the process before implementation - i.e. when it's due 8/9 does that mean 8am, noon, 5pm, 11:59pm? Check your to-do list frequently Set-up templates - just not with the dates (they can be funky)
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Alternatives Considered
Adobe
Jira is mostly used as a bug locking tool or to track any new development for any specific region/EPIC. But Workfront has a lot of other features which are beneficial in project management. I still consider Jira and Workfront my top two options for project management and believe both have some of the other useful features which are required to manage any team.
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37 Signals
Pretty good, but [Basecamp] has its drawbacks. Honestly I find the interface non-intuitive and sometimes have trouble figuring out how to change the status of a task. Perhaps it has something to do with the way it was originally set up by the admin, but I'm not sure. I liked Jira's drag and drop obvious functionality, but the project management side of the software was lacking. Smartsheet has excellent project management functionality, but the task management isn't as good.
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Contract Terms and Pricing Model
Adobe
As I stated earlier, I didn't have to pay for Workfront myself- I'm a user under a large organization. I know it's not cheap to implement, I don't know how the price scales for a small-business, but I do like the product enough that I'm going to look into it in the future for my own company.
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37 Signals
No answers on this topic
Scalability
Adobe
Our organization has thousands of users that use Workfront and it seems to hold up very well. I have not encountered any issues using it and I think it makes it very easy for multiple people to be involved in a project and keep things organized and clear for everyone involved.
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37 Signals
No answers on this topic
Return on Investment
Adobe
  • Workfront allowed our company to have multiple offices and work remote and still have projects continually move through the agency
  • The platform allowed streamlined project management needs so PMs could look at a higher level of timing for resourcing needs for a given team
  • Workfront's ease of integration with other tech allowed for a lot of flexibility to meet the needs of individual wants/needs so that each person could do their best work
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37 Signals
  • It has saved me time when having to get the same message out to multiple restaurants
  • It has helped us make smarter operational decisions because we can all collaborate on an answer in a shorter amount of time (instead of calling a meeting!!!)
  • The calendar function allows us to plot out our marketing agenda for the month and add/change it together as needed. The chef will post his recipe, the managers will cost it out, the social media manager will post pictures on it, and ultimately we will get that information out on an info sheet to the staff by printing the page.
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ScreenShots

Adobe Workfront Screenshots

Screenshot of Agile StoryboardScreenshot of Assignment RecommendationsScreenshot of Custom DashboardsScreenshot of Gantt PortfolioScreenshot of My Work QueueScreenshot of PM Portfolio Milestones