Basware Procure-to-Pay vs. Emburse Nexonia

I would definitely recommend using Basware Purchase to Pay in your organization, it handles high amounts of invoices efficiently and you can perform your work with ease. I am acting as a Basware superuser in my team so I know this software thoroughly and it rarely gives any issues, even errors are described in a clear way so the user knows what needs to be resolved/what is missing.

Incentivized

I think Nexonia Expenses one of the only options in this market, and honestly, if this vendor is as frustrating to use, I can only imagine that the other vendors are just equally bad. In some markets and some industries, "Okay" is good enough. I can imagine that one of the reasons it was chosen as the vendor is because lot expenses come from lots of employees from around the world. A vendor that can handle the scale of all of those entries and process them is probably the bar, not that the tool is easy to use.

Incentivized

• It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites
• The system is extremely easy to use as there are only a few steps required for complete processing of invoices
• The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy
• Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention

Incentivized

• The integration with NetSuite is well executed.
• The system is intuitive for both users and approvers.
• Ability to feed credit card data into the system is super helpful.

Incentivized

• Once you cancel the document in "cancellation queue" it cannot be restored or viewed.
• Sometimes but relatively rarely the program opens slowly.
• In rare instances the program freezes and needs to be restarted.

Incentivized

• Invoices and Payables modules would need improvement if you were trying to utilize an all in one option for your organization.
• The OCR for receipts within expense management is very inconsistent and does not have great functionality.

Incentivized

We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.

Incentivized

I was not talking directly with the customer support. My understanding was that, there was some maintenance on the platform but it was never inconvenient for employee or during pick time when employee would put their expenses in the tool. To that extent, I think the support for Nexonia is correct

Incentivized

Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish

Incentivized

Nexonia is probably more expensive than Expensify but has been around longer and has more features (accounts payable, time entry, etc). We decided on Nexonia for their customization features and amazing customer support.

Incentivized

• faster processing of invoices due to short step process
• it's user friendly so not much training is needed to use the system
• templates and favorites decreases time spent

Incentivized

• Easy to learn and use for employees
• Precise expense tracking and easy approvals
• Good reporting of overall expenses monthly / annually etc

Incentivized