Likelihood to Recommend I would definitely recommend using Basware Purchase to Pay in your organization, it handles high amounts of invoices efficiently and you can perform your work with ease. I am acting as a Basware superuser in my team so I know this software thoroughly and it rarely gives any issues, even errors are described in a clear way so the user knows what needs to be resolved/what is missing.
Read full review Kira is a great due diligence tool and can be well utilised on both large and small transactions. It also has good application if you are looking to compare multiple documents against a model form document or market standard templates. Kira is less useful if you are looking to review emails (e.g. as part of a disclosure exercise); or if your review involves non-Latin based script languages.
Read full review Pros It's easy to process invoices in a very short amount of time due to the fact that you can save your frequently used fields as favorites The system is extremely easy to use as there are only a few steps required for complete processing of invoices The ability to create and save templates of commonly used coding makes coding of invoices is fast and easy Often times no interaction is even needed for invoice processing as received items and POs will match up on the back end with no intervention Read full review UI/UX - tagging and naming feels much easier than you'd expect machine learning to feel Accuracy - Kira's built-in models perform well out of the box Assistance - Kira's support team gets back to me same day if I have a question Read full review Cons Once you cancel the document in "cancellation queue" it cannot be restored or viewed. Sometimes but relatively rarely the program opens slowly. In rare instances the program freezes and needs to be restarted. Read full review Inability to relabel smart fields to suit the review process means it is hard to align it to particular projects (e.g. it would be useful to relabel the "Assignment" smart field as "Is the contract assignable?") Not enough non-English smart fields. Needs the ability to resell user-trained smart fields in a marketplace. Output is not customizable enough. Built-in analysis tools are useful but a little basic. Read full review Likelihood to Renew We will continue using product and continue renewing as it is widely used product and it has been well adapted by users in our organization. The product is expensive but we will use it. Hopefully the product bugs will be fixed in future and they will provide more HA architecture feather for Basware.
Read full review Usability If our firm had more contracts in English, the usability of Kira would be rated higher. However, since we have to train clauses in Portuguese in order to use Kira, it makes its usability lower. We still are not able to fully use Kira for reading contracts in Portuguese. It takes a long time and many associate hours to make Kira usable in other languages.
Read full review Support Rating Customer Support is excellent. The online help portal is probably the best I have ever seen. Great videos with content easily found. The HelpLine is staffed by knowledgeable people. The videos have saved us providing a lot of in-house training, which we would struggle to resource. The account managers really know the product and their law firm clients and share best practices and trends.
Read full review Alternatives Considered Basware was not my selection as I was not with the company at the time. It was easy to learn and we have maintained a good working relationship with Basware. It is a very good way to process the workflow of invoices from start to finish
Read full review Kira offers a lot more out of the box than other providers and is also more flexible around integrations. This, plus the clear pricing structure, is why we went for it instead of (or as well as) others. Diligen, RAVN, Leverton, Della, Seal not in list.
Read full review Return on Investment faster processing of invoices due to short step process it's user friendly so not much training is needed to use the system templates and favorites decreases time spent Read full review Positive ROI: Increased comfort level of attorneys and use of tech Neutral ROI: It has not significantly change how we handle projects, since there still is a need for manual review Negative ROI: It has been cost prohibitive to scale it Read full review ScreenShots