Bebop vs. Salesforce Lightning Platform

If you have contractors or workers working off site on multiple work stations, it's easy to not carry a laptop everywhere. Just log in and use the Bebop software on the cloud.

Incentivized

We use Salesforce Lightning Platform in everyday business as sales coordinators. By using this tool, we are able to send new requests to clients and communicate regarding pending proposals in real-time. This also tool holds many of our client accounts where we are able to monitor their sales and revenue.

• Runs software quickly
• Easy to use / access
• Cloud computing / sharing between users.
• Fast transfer

Incentivized

• Reporting and Dashboards are thorough and can show a wealth of important data to inform and scale processes. It's helpful in a high volume sales cycle to be able to quickly identify weak points in performance and productivity so that adjustments can be made.
• Highly customizable. We are able to customize just about everything which allows us to track very specific things and in theory create better efficiency.
• Parent/Child account hierarchy exists which is helpful.
• Contact records can be associated with multiple accounts and opportunities. This, in theory, should minimize duplicates and mismanagement of contacts.
• Console helps a lot with data nesting. Having a fairly comprehensive look at an account without searching through various tabs and sections speeds up an otherwise cumbersome platform.

Incentivized

• More software available
• Could load faster

Incentivized

• Can be cumbersome: takes multiple clicks to get where you need to go
• Lightning is slower than original Salesforce, and it is very noticeable
• The UI change means sometimes I can't find what I need, so I have to switch back to the Classic version to find it

Incentivized

Bebop is very easy to use. As long as you have a decent computer hardware and a fast internet connection, you can access programs anywhere, any time. This makes it very convenient. In addition, I don't have to carry my computer everywhere. I leave one at the office and one at home.

Incentivized

Salesforce Lightning Platform can have a pretty easy to use platform, depending on how the CRM has been set up. It is up to the organization on which fields are available and the overall guidelines on how data should be entered. However, if the Salesforce Lightning Platform environment has been setup for optional use, new users should be able to pick it up quickly.

I haven't had to use support. But I'm sure it's backed pretty well by the company now that Google bought it.

Incentivized

Salesforce's support is top-notch. They have subject-matter experts that are accessible at all times to address needs as they come up. They let you know in advance when there are system updates and enhancements so that you are prepared for upcoming changes. I've never had an issue that wasn't addressed immediately when reaching out for support.

Incentivized

Both are very useful VMware and have their list of software available.

Incentivized

We were previously using an older version prior to it becoming Salesforce Lightning Platform so we were well adverse on the advantages of using a CRM, to begin with. It made sense to convert to Salesforce Lightning Platform after we were given a free trial of the platform. Certain reps were chosen to experiment with it and from there a decision was made to move forward. We've been customers ever since.

Incentivized

• Workers can work from anywhere, home or office, as long as they have a good internet connection.
• Workers don't need to carry top of the line work stations everywhere. Office can buy mid grade laptops to run high end software over cloud.

Incentivized

• Better visibility of Accounts and Contacts interactions makes it easier to maintain during employee transitions.
• Tracking of current jobs and relating them to past jobs is very useful.
• More efficient use of Sales Reps time.
• Sales Managers have good visibility into how their people are working.

Incentivized