Beekeeper vs. Mitel MiCollab

Beekeeper is one of those gems which can not get replaced by any other application that easily as it comes in everyday use. Being an SDE I can say that it get used a lot in creating, updating or deleting any data also sharing files is really fast among users. It is suitable if you have a vivid project and need to store huge database and contacts and interaction is daily requirement . It takes sometime to get load but that does not make it any less suitable.

MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.

Incentivized

• Beekeeper is ultimately the most viable option for managing tasks and getting a solid result from projects.
• It has very extraordinary support; I can solve configuration issues.
• It gives us significant advantages in communication and collaboration within the organization.
• It is extraordinary to complement a system of coordination and systematization of priorities in any environment.

Incentivized

• Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient.
• The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone.
• The customer support for the product is first-rate. They are always present and helpful when needed.

Incentivized

• It takes a few seconds to a minute to get load with all the tables and database.
• Its UI could be a bit better and it has room for improvement.
• Sometimes it lags that could be resolved as well.

• Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling
• Has chat feature to tag someone when they are on the phone, or you just don't want to call
• App for smartphone allows for desk phone to cell phone collaboration

Incentivized

It's very easy to use and setup for everyone who is tech savvy or not!

Incentivized

Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite. The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.

Incentivized

Beekeeper has been able to bring us considerable advantages in terms of communication and collaboration within our organization. It is a fantastic tool that allows us to communicate with colleagues.

Incentivized

MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors

Incentivized

• Since we need to deploy project and beekeeper makes it easy to store database it has positive impact on ROI.
• Beekeeper makes whole task very easy and hassle free making it easier to developers to work and get the tasks done thus having a positive impact on ROI.
• It does not have any negative impact.

• I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved.

Incentivized