What users are saying about
18 Ratings
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Score 9 out of 100
5 Ratings
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Score 10 out of 100

Likelihood to Recommend

Beeline VMS

[Beeline VMS is well suited for] MSP's monitoring a contingent workforce. Could have a cheaper option for agencies to use on a sweeping basis with their clients. As some still use excel sheets and emails for contractors to submit their time. So having solutions for that level of service
Anonymous | TrustRadius Reviewer

WorkMarket, an ADP Company

In a pinch to cover a site a distance away, is it a simple service ticket such as reboot a station or test for dial tone? These type of tickets are well suited, also items such as large retail chain service tickets that fall in the low-tech/no-brainer category. The best advice I can give is, always realize and view the ticket as the tech. Meaning ensure all the necessary info is included especially multiple support sources and correct on-site contact information. Be clear what the scope is and don't use excessive acronyms especially if they are industry-specific. NSA MPOE- fine, however, TTU and HCL are ambiguous. Yes this is about software but you are only going to get out of the platform what you put in. The software supports your bookkeeping and management but it is a service and the key to this software's value is in its end result and the final product as shown or sold to your client or organization --this is why I am indepth about its human interface or human segment-ie the technicians("resources" as their called on the platform).I will say the software side of the product, the ability to track work, the financial accounting and the interface are all pretty good. The product has unlimited potential and I was its cheerleader for the first few years. However over time with broken promises as to issues we encountered and policies that leave many to feel as if the companies owners could not give a single rats### as to their effects on the people that rely on the service has left a truly sour taste in my mouth. While outages and data loss have been very minimal the times it has occurred it was a nightmare to get them to own up to their errors and no and I mean NO effort was made to notify or to mediate the issue on their side. It was literally wait two days and now its back but without allot of data feel free to use it we wont acknowledge anything happened. I was left dumbfounded and amazed. Their policies of shielding clients from resources efforts to collect on funds due is nearly criminal and I would venture will cause them some issue in the future. Personally it spoke to the lack of morality with the powers that be --This has been the primary reason we stopped using the platform as it facilitates immoral financial loss against those who are in dire financial straights to start with-- Most IT freelancers are filling a void between jobs or trying to cover expenses that were unexpected, They are in no position then to encounter non-payment and when they turn to the service that is the payee of record be stonewalled by the platform they had entrusted. This is not only our experience but was well documented in the forums as a regular occurrence.
Anonymous | TrustRadius Reviewer

Pros

Beeline VMS

  • Helps in managing the time-sheet approvals.
  • Helps in checking and responding back to the interview schedules.
  • The system is easy to navigate through the options available.
Anonymous | TrustRadius Reviewer

WorkMarket, an ADP Company

  • Buyer covers the fees.
  • It was one of the first job platforms I used.
  • After a job is complete and paid, transfer of funds is usually next business day.
Robert Williams | TrustRadius Reviewer

Cons

Beeline VMS

  • Finding existing candidates who have profiles within Beeline
  • Adding/removing/editing specific job categories to candidates - I often had to create two separate profiles for the same person when submitting them to different jobs within Beeline
  • Beeline integration with third-party Applicant Tracking Systems (such as Bullhorn ATS)
Anonymous | TrustRadius Reviewer

WorkMarket, an ADP Company

  • Should be able to dispute inaccuracies on closed out work orders.
  • When a provider is slow to pay or does not pay within the agreed upon approval time, there should be an automatic approval or a dispute process in place.
  • Presently no formal online dispute process in place.
Gregory Scott | TrustRadius Reviewer

Usability

Beeline VMS

Beeline VMS 7.0
Based on 1 answer
I think Beeline is one of the best tools, I like Fieldglass the best but beeline comes in a close 2nd. Beeline is easy to navigate around for most things, it is a little difficult to find some information however most of the time it is pretty easy and nice to use
Anonymous | TrustRadius Reviewer

WorkMarket, an ADP Company

No score
No answers yet
No answers on this topic

Support Rating

Beeline VMS

Beeline VMS 10.0
Based on 1 answer
Happy with overall support from the representative. They do a great job!
Anonymous | TrustRadius Reviewer

WorkMarket, an ADP Company

WorkMarket, an ADP Company 1.0
Based on 2 answers
If I could drag that slider to a negative number it would be more accurate. There are several canned responses that all resources receive when contacting WM support that you are assured will leave you feeling crushed, disheartened and even as if you are dealing with a Bot. The responses to posts in the support forum were so egregious that unrelated parties would read the posts and feel compelled to chide the WM support rep for inhuman indifference that sickened them. The support by management to its users is comical at best and nearly criminal at worst. This is justified by their very upfront belief that WM is only software and nothing more. Its some misguided attempt to take a company to a purely 1 and 0 mentality that is backfiring on a massive scale. This will likely become the story of legend in business schools worldwide as its a thinking I have seen no other corporation embody so single mindedly that they refuse to view its carnage in its wake.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Beeline VMS

Again, I didn't select Beeline, our clients did. But in comparing these products from a user perspective, I would rank Beeline about on par with the rest. IQNavigator and Fieldglass are probably the best ones, and Covendis is by far the worst. The rest are fairly similar, and all have many of the same issues. Most companies don't take the time (or the VMS doesn't allow them) to simplify the software for use. There are always a ton of unnecessary and unused features that are required to fill out, or require clicking through, and it honestly wastes a ton of time. I will say, though, that I have used Fieldglass for more than one client, and it is the easiest, every time.
Elias Cobb | TrustRadius Reviewer

WorkMarket, an ADP Company

Recently, I get most of my sub work through Field Nation. OnForce offers the best mobile platform. FieldSolutions, I think, is out of business. I like using WM only so I don't lose the pay based on the fees.
Robert Williams | TrustRadius Reviewer

Return on Investment

Beeline VMS

  • N/A - to my knowledge, we did not pay for our Beeline VMS use, it was included as part of our agreement with Amazon's Contingent Workforce Program.
Anonymous | TrustRadius Reviewer

WorkMarket, an ADP Company

  • No direct expenses involved in order to receive and perform work through Work Market. ROI is 100%.
Gregory Scott | TrustRadius Reviewer

Pricing Details

Beeline VMS

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

WorkMarket, an ADP Company

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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