Benchmark Email vs. Sitecore Send

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Benchmark Email
Score 6.4 out of 10
N/A
Benchmark is an email marketing platform on a global mission to help businesses everywhere ignite relationships with their customers, from the company of the same name in St.Louis, Missouri.
$0
per month
Sitecore Send
Score 9.9 out of 10
N/A
Sitecore Send, formerly Moosend, is an email marketing platform featuring drag and drop editor and templates for newsletters, automated workflow, mailing list management with custom fields and advanced segmentation, and personalized content.
$10
Per Subscriber
Pricing
Benchmark EmailSitecore Send
Editions & Modules
Pro
Starting at $13
per month
Enterprise
Custom
Starting Price
$10.00
Per Subscriber
Maximum Price
$760.00
Per Subscriber
Offerings
Pricing Offerings
Benchmark EmailSitecore Send
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Benchmark EmailSitecore Send
Considered Both Products
Benchmark Email
Sitecore Send

No answer on this topic

Top Pros
Top Cons
Features
Benchmark EmailSitecore Send
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
Benchmark Email
9.5
7 Ratings
16% above category average
Sitecore Send
8.2
9 Ratings
1% above category average
WYSIWYG email editor7.86 Ratings8.69 Ratings
Dynamic content10.06 Ratings7.78 Ratings
Ability to test dynamic content9.34 Ratings7.68 Ratings
Landing pages10.04 Ratings9.07 Ratings
A/B testing10.06 Ratings8.76 Ratings
Mobile optimization10.07 Ratings8.58 Ratings
Email deliverability reporting10.06 Ratings8.99 Ratings
List management10.07 Ratings9.19 Ratings
Triggered drip sequences8.24 Ratings5.46 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Benchmark Email
8.3
7 Ratings
7% above category average
Sitecore Send
9.0
8 Ratings
15% above category average
Dashboards7.66 Ratings9.08 Ratings
Standard reports10.07 Ratings8.98 Ratings
Custom reports7.23 Ratings9.26 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
Benchmark Email
10.0
1 Ratings
16% above category average
Sitecore Send
8.0
6 Ratings
6% below category average
Inbox Display10.01 Ratings9.15 Ratings
Email Previews10.01 Ratings9.16 Ratings
URL Validation00 Ratings8.96 Ratings
Link Tracking00 Ratings9.26 Ratings
Image Validation00 Ratings8.96 Ratings
Email Accessibility Tools00 Ratings8.86 Ratings
Spelling and Grammar Check00 Ratings1.15 Ratings
Spam Testing00 Ratings9.06 Ratings
Best Alternatives
Benchmark EmailSitecore Send
Small Businesses
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
VerticalResponse
VerticalResponse
Score 10.0 out of 10
VerticalResponse
VerticalResponse
Score 10.0 out of 10
Enterprises
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
Emma by Marigold
Emma by Marigold
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Benchmark EmailSitecore Send
Likelihood to Recommend
7.0
(7 ratings)
8.3
(9 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Benchmark EmailSitecore Send
Likelihood to Recommend
BenchmarkONE
For low volume non-profits, Benchmark Email provides a respectable free service. Ease of use is high and customization of the email is good. The discount for 501(c)(3) organizations and fully free use for non-profits that help children is commendable. Although the GUI editor is flexible and easy to learn, it does have some issues with certain detailed formatting concerns, like properly showing the newlines between paragraphs. Image/photo processing and presentation is similarly both easy to use, but frustrating due to some capability gaps and quirks, like specifying image sizes and display on hi-resolution devices.

Overall, Benchmark Email provides a good service that is easy to learn to expand your communication reach; however, the ROI and satisfaction may not be as high if paying fees comparable to other offerings.
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Sitecore
In my opinion, for content sites such as blogs and magazines, Moosend is highly recommended. For ecommerce sites, not recommended as SMS marketing feature not added with Moosend.
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Pros
BenchmarkONE
  • 2,000 contact list space available with no time limit to those who can't upgrade.
  • The AB Testing feature helps to improve the performance of your emails by experimenting with different content and send times to determine what works best. Thus great emailing objectives are easier to achieve.
  • There is a feature where website and email engagement trigger an automatic email series. For example, the automatic flow of a subscriber from a leads list to a customer list upon making a purchase is awesome.
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Sitecore
  • Moosend is the best application to trace the business development and to create ideas through email marketing
  • This tool is helpful in the atomization of developments on a certain level
  • It promotes business opportunities in the market with innovation and ideas
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Cons
BenchmarkONE
  • List maintenance -- navigating multiple lists is a cumbersome activity.
  • Analytics about user engagement could be better. It's not super robust, especially if you're used to Google Analytics.
  • Customer support is kind of slow to get back to us.
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Sitecore
  • If you have more than 1000 subscribers you will be required to upgrade to the Pro plan.
  • Free plan users have limited customer support.
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Alternatives Considered
BenchmarkONE
I stated this plenty of times in my previous responses but we moved to Benchmark from Mad Mimi. Mad Mimi's feature set is extremely basic and only suited for start-ups or very small businesses. Benchmark provides enough customization to take the next step in your email marketing program. It's also fairly affordable
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Sitecore
Moosend is known as more of an industry standard than BuzzStream (which is a more budget tool), and it shows. BuzzStream has clearly cut corners in areas of usability and general UI, where Moosend, on the other hand, seems to have done it right from the beginning. Moosend is so much less clunky than the other tools we evaluated.
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Return on Investment
BenchmarkONE
  • If we think particularly on the ROI then benchmark email gives you a definite amount of ROI. But it takes time, you will see the results after a six month span of time. Because sending an email itself is a slow and steady process to follow.
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Sitecore
  • Moosend is quite affordable (500,000 emails for $500), so it's easy to see an ROI. It only takes a few recipients converting to make a campaign worth the spend.
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ScreenShots

Benchmark Email Screenshots

Screenshot of