BenefitMall PayFocus vs. QuickBooks Online

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BenefitMall PayFocus
Score 4.2 out of 10
N/A
PayFocus is a cloud-based payroll option from BenefitMall headquartered in Dallas, Texas. BenefitMall offers specialized payroll software for construction and restaurants as well, based on the PayFocus platform.N/A
QuickBooks Online
Score 8.0 out of 10
N/A
QuickBooks Online is a SaaS version of the QuickBooks product. It contains all of the features found in the local version. Higher-priced plans include greater automation, payment management, inventory and time tracking, and analytics features.
$15
per month
Pricing
BenefitMall PayFocusQuickBooks Online
Editions & Modules
No answers on this topic
Self-Employed
$15
per month
Simple Start
$25
per month
Plus
$75
per month
Advanced
$150
per month
Offerings
Pricing Offerings
BenefitMall PayFocusQuickBooks Online
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BenefitMall PayFocusQuickBooks Online
Top Pros
Top Cons
Features
BenefitMall PayFocusQuickBooks Online
Payroll Management
Comparison of Payroll Management features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
3.1
78 Ratings
83% below category average
Pay calculation00 Ratings4.269 Ratings
Benefit plan administration00 Ratings3.732 Ratings
Direct deposit files00 Ratings4.765 Ratings
Salary revision and increment management00 Ratings1.744 Ratings
Reimbursement management00 Ratings1.446 Ratings
Customization
Comparison of Customization features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
2.6
68 Ratings
92% below category average
API for custom integration00 Ratings1.354 Ratings
Plug-ins00 Ratings3.857 Ratings
Security
Comparison of Security features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
3.7
108 Ratings
72% below category average
Single sign-on capability00 Ratings3.081 Ratings
Role-based user permissions00 Ratings4.5102 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
5.4
132 Ratings
34% below category average
Dashboards00 Ratings4.7124 Ratings
Standard reports00 Ratings5.4128 Ratings
Custom reports00 Ratings6.0116 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
3.8
143 Ratings
64% below category average
Accounts payable00 Ratings5.4122 Ratings
Accounts receivable00 Ratings6.0131 Ratings
Cash management00 Ratings6.2120 Ratings
Bank reconciliation00 Ratings6.3137 Ratings
Expense management00 Ratings5.5123 Ratings
Time tracking00 Ratings1.856 Ratings
Fixed asset management00 Ratings5.353 Ratings
Multi-currency support00 Ratings1.423 Ratings
Multi-division support00 Ratings1.542 Ratings
Regulations compliance00 Ratings1.738 Ratings
Electronic tax filing00 Ratings5.266 Ratings
Self-service portal00 Ratings2.666 Ratings
Global Financial Support00 Ratings1.416 Ratings
Primary and Secondary Ledgers00 Ratings3.535 Ratings
Intercompany Accounting00 Ratings5.029 Ratings
Localizations00 Ratings4.121 Ratings
Journals and Reconciliations00 Ratings5.274 Ratings
Enterprise Accounting00 Ratings1.825 Ratings
Configurable Accounting00 Ratings2.138 Ratings
Centralized Rules Framework00 Ratings2.924 Ratings
Standardized Processes00 Ratings4.048 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
1.3
47 Ratings
138% below category average
Inventory tracking00 Ratings1.345 Ratings
Automatic reordering00 Ratings1.222 Ratings
Location management00 Ratings1.321 Ratings
Manufacturing module00 Ratings1.317 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
BenefitMall PayFocus
-
Ratings
QuickBooks Online
3.7
86 Ratings
67% below category average
Pricing00 Ratings4.755 Ratings
Order entry00 Ratings4.753 Ratings
Credit card processing00 Ratings2.463 Ratings
Cost of goods sold00 Ratings3.968 Ratings
Order Orchestration00 Ratings4.621 Ratings
End-to-end order visibility00 Ratings4.620 Ratings
Order exception Resolution00 Ratings1.218 Ratings
Best Alternatives
BenefitMall PayFocusQuickBooks Online
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Paypro Workforce Management
Paypro Workforce Management
Score 9.5 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
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User Ratings
BenefitMall PayFocusQuickBooks Online
Likelihood to Recommend
8.7
(3 ratings)
4.2
(161 ratings)
Likelihood to Renew
-
(0 ratings)
2.5
(24 ratings)
Usability
-
(0 ratings)
4.1
(76 ratings)
Availability
-
(0 ratings)
2.1
(5 ratings)
Performance
-
(0 ratings)
1.1
(4 ratings)
Support Rating
-
(0 ratings)
2.3
(68 ratings)
Implementation Rating
-
(0 ratings)
3.0
(6 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
1.4
(2 ratings)
Product Scalability
-
(0 ratings)
1.1
(2 ratings)
Vendor post-sale
-
(0 ratings)
1.1
(2 ratings)
Vendor pre-sale
-
(0 ratings)
1.1
(2 ratings)
User Testimonials
BenefitMall PayFocusQuickBooks Online
Likelihood to Recommend
BenefitMall
If you are new to payroll processing, start here. It is easy to use and you will be able to use it without a problem.
Read full review
Intuit
It seems Intuit is more interested in generating revenue than taking care of their customers. After only 28 (working) days using it, I've had to call for Help 23 times, and, in my experience, only spoken to 2 people who had an understanding of basic accounting practices and the ramifications of some of their suggested fixes on the General Ledger.
Read full review
Pros
BenefitMall
  • Easy to use
  • Making adjustments is a breeze
  • Allows custom adjustments
Read full review
Intuit
  • It enables me to do a P&L for each specific program as requested by the county for the grant money that they give us.
  • It enables me to do [an] organizational budget as well as a budget for each specific program
  • It enables the accountant and the auditor access at any time for transparency
Read full review
Cons
BenefitMall
  • So far I see no disadvantages
  • I suppose they could offer health insurance group coverage as their competitors do but I did not find any cost advantage when we had it priced out with another system
  • The submit timeline is sometimes a problem because I need to submit at EST and that puts pressure on me to have done by 1 or 2 pm AZT.
Read full review
Intuit
  • The budgets feature leaves a lot be desired - difficult and clunky to populate and maintain.
  • Reporting for Budget vs Actual is available but the ability to reforecast based on updated data is not.
  • The rules function to default common types of expenses isn't perfect and will get confused if like amounts or a number of similar items present.
Read full review
Likelihood to Renew
BenefitMall
No answers on this topic
Intuit
It like the product 'right out of the box' and I trust Intuit will continually improve it over the years based on my experience with their desktop products. The large providers of Apps makes customizing the entire package relatively easy and seamless for a wide variety of business types.
Read full review
Usability
BenefitMall
No answers on this topic
Intuit
While QuickBooks Online is generally easy to navigate, there are some features and functions that often require a Google search in order to find out where they are actually hidden. Additionally, there are some simple customization features that are surprisingly not available for an otherwise advanced program (e.g. only having a pool of 4 fonts to choose from, only having 4 very limited templates for invoicing, not color selection, etc). While I would say that about 75% of users shouldn't have a problem finding their way around with basic functions, there is a learning curve if you want to be able to dive into some of the more useful features, almost to the point that you need to have a dedicated account manager in order to use QuickBooks Online most effectively.
Read full review
Reliability and Availability
BenefitMall
No answers on this topic
Intuit
We have rarely had outages in the last 10 years. I can only recall 2 times in the last 10 years where we were not able to access our client files.
Read full review
Performance
BenefitMall
No answers on this topic
Intuit
There are tab issues. When I tab the field doesn't highlight and I have to backspace or delete what is in the field. Happens on the memo field and sometimes other fields. Very time consuming.
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Support Rating
BenefitMall
No answers on this topic
Intuit
Support is great, all incidents been resolved. Quickbooks Online forum is very well organized and helpful. I like the fact that they let the community contribute in resolving issues. Most or many of your answers can be found online. You can also get help on YouTube, but the easiest way to get assistance is through their chat system.
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Implementation Rating
BenefitMall
No answers on this topic
Intuit
The person in charge of QB needs to be very accurate with record keeping and is recommended to stay on top of tasks. The biggest issue we have is reconciliation, and those issues occur only when too much time has occurred between reconciliations
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Alternatives Considered
BenefitMall
There was no place for me to track and store employees information. No HR back up. I had to email all the names and hours to my rep and hope I didn't forget anyone.
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Intuit
I have used Wave Accounting for another business. I selected QuickBooks Online over Wave because of the features available from QuickBooks. Wave is great since it is free, but I feel that paying for QuickBooks Online is worth it for the features. In addition there is such a robust support network and training available for QuickBooks.
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Scalability
BenefitMall
No answers on this topic
Intuit
As we have grown along our professional path, we have also expanded our use of QB. The scalability is easy and features seem to be waiting for you until you need them. We have increased profits by over 10x from our first year in business to the current and have yet to find a reason to look elsewhere
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Return on Investment
BenefitMall
  • Great ROI. Allows me to save significant time.
Read full review
Intuit
  • It has created a lot of cost and in-efficiency whenever we need to talk to support.
  • I spent a lot of time setting up their automatic reminders for past due invoices and it worked for a couple of months and then it stopped. It's currently being worked on by their tech team but it has been months and it is still not working. It would have saved me a lot of time.
  • Their multi-currency saves time in sending invoices abroad but it's limiting when a customer wants an invoice in USD instead of a foreign currency so I have to set up different customer accounts for different currencies.
Read full review
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