Likelihood to Recommend I think the complexity and cost of the program make it particularly useful, in situations where: the project is relatively large, with a wide variety of specialties that interact and depend on one another, and with specialists who are not physically together and whose communication and understanding is vital for the proper development of the project. If the project does not meet these characteristics, it is preferable to use less complex tools, cheaper, and that require less effort training the staff to use the software in question.
Read full review Well suited for the owner's side of managing multiple projects as it allows for all aspects of a project from development to closeout to be managed on one platform. Not as appropriate for a general contractor as there is better software out there. e-Builder's app is not as effective as others.
Read full review Pros It allows the different specialists or users, to make virtual and quick analyzes that have been translated into the rapid resolution of problems. Bentley Navigator allowed me to incorporate and manage important amounts of information that were key in the design phase, and that being inputs for different areas could be a source of conflict. The conflicts that have been generated are much smaller than those seen in similar projects previously carried out without the help of this tool. Allowing the visualization of the information in 3D models, added to its capacity to export 3D models as PD files, has allowed to increase the fluidity and communication of information with the client, which has translated into a reduction of the hours invested by the technical manager in that activity. Read full review Provide a document structure that is easy to navigate. All documents, even within a process, are stored in the document structure and easily accessed by those with the correct permissions. Scheduling, especially with the new module is easy. It is helpful with a large organization where many hands touch projects to be able to forecast workloads (we have an in house engineering team who reviews all projects during their design phase) Allows for easy interface with contractors and makes the submittal process more straightforward. Read full review Cons It could give alert messages warning that the information that is of shared use, has the latest version, with all the updated modifications. The information contained in the visual reports currently generated by the software could be expanded. Read full review The restrictions in formatting, and sorting of information rendered, in a way, affects the reporting output. At certain times of day, e-Builder traffic causes the loading of filtered searches to take a while. This is probably common regardless of the site or software used. More complicated reporting has some limitation, though the program is highly efficient in assisting with simple format reports. Read full review Likelihood to Renew Because again, one of our biggest clients entrusts E-builder to work with their systems. And its functions work for us as well.
Read full review Usability Simple, because have a used it for the past two years, so i'm very familiar with the particular aspects of its program that I need to accomplish my tasks.
Read full review Support Rating Again, because our technical support is great. He doesn't always answer the phone but he definitely responds to emails fairly quickly. In addition, I like that he actually resolves an issue and I have yet to encounter the same issue twice. Actually, I haven't encountered many issues at all in the two years I have used the software.
Read full review Implementation Rating 1. Set up the time to get training on the sytem before you go all in.
2. Listen, ask questions and actually practice using the tools and features while in class. It helps tremendously with becoming comfortable and remembering how things work.
3. Don't be afraid to mess up. They are helpful and will help resolve your issue in a timely manner
Read full review Alternatives Considered The tools and functionalities that have been used previously, are not commercial software, they have been software developed internally, of course much simpler and less functional than commercial software such as Bentley and its competition. This fact clearly obeyed a guideline of the organization that aimed to minimize the costs associated with the acquisition of software such as the Bentley.
As you learn from the experience and mistakes, once you lost a lot of time and money because you did not have the necessary tools to guarantee the timely flow of information, between personnel who were physically distant from each other but who needed of a very high technical interaction. As a result of this fact, the use of tools such as this was proposed as a test, in order to evaluate its real usefulness over time.
Read full review We have not compared other plans since the boss prefers this program from personal experience. But from using this program for 2 years I can see why we don't need to compare. Why fix something that isn't broken? It gets the job done, yes we might run into some issues but I feel like with all companies that can happen
Read full review Return on Investment The frequency and quality of information flow between field and office staff has improved. The costs for cellular use concepts associated with the sharing of information associated with the projects where the software has been used have been reduced compared to projects where more traditional control tools have been used. Read full review Has added extra steps to processes that were previously easier. And I work for a university that complicates everything Has more than cut in half the time it takes to generate reports about project status Has made project management more efficient Read full review ScreenShots