What users are saying about
12 Ratings
13 Ratings
12 Ratings
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Score 5 out of 100
13 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

ProjectWise

If you need something more than just a file server, my advice: try it, if you like it use it, if you find it is slowing you down try ANY of the many other products out there.

It is capable, it is highly developed, it is better than a file server, but it is not streamlined and is in need of a major overhaul for an acceptable 21st century user experience. I personally have threatened to quit my job if we changed from our current document management system to ProjectWise, this is not because ProjectWise is not a good product, it is because I just want to be able to do my job without wasting time fighting the system.
Johnathon Page | TrustRadius Reviewer

SmartBid

As mentioned before in some of the previous questions, the confidentiality agreement feature is extremely helpful. I have worked on several projects where it's so early in the design phase that the documents are considered confidential and we are required to get a signed NDA from every person who sees the documents. This feature makes it extremely painless. SmartBidNet is less appropriate if you're just doing a quick cost exercise where you might not need to contact several subs. It's easier to just use email and a cloud sharing program like Box or Egnyte.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Construction Project & Field Management

ProjectWise
7.4
SmartBid
9.8
Plan distribution & viewing
ProjectWise
8.0
SmartBid
9.6
Plan markups & sharing
ProjectWise
8.0
SmartBid
Issue tracking & punchlists
ProjectWise
7.0
SmartBid
Photo documentation
ProjectWise
7.0
SmartBid
Jobsite reports
ProjectWise
7.0
SmartBid
Document sharing
ProjectWise
5.2
SmartBid
9.6
RFI tools
ProjectWise
9.0
SmartBid
10.0
Collaboration & approvals
ProjectWise
8.0
SmartBid
10.0
As-built drawings
ProjectWise
7.0
SmartBid
Submittal design and management
ProjectWise
8.0
SmartBid
Mobile app
ProjectWise
SmartBid
10.0

Estimating

ProjectWise
7.6
SmartBid
Takeoff tools
ProjectWise
8.0
SmartBid
Job costing
ProjectWise
7.0
SmartBid
Cost databases
ProjectWise
8.0
SmartBid
Cost calculator
ProjectWise
7.0
SmartBid
Bid creation
ProjectWise
8.0
SmartBid

Pros

ProjectWise

  • Enables file sharing
  • Version control of design documents
  • Collaboration between teams around thew globe
Arun Antony | TrustRadius Reviewer

SmartBid

  • Extremely User-Friendly
  • Constant Reminders
Anonymous | TrustRadius Reviewer

Cons

ProjectWise

  • It's worse than a virus, it WILL get into every part of your system, with the only way to get rid of it is to do a full system format.
  • Integration is dependent on if Bentley wishes to support your software.
  • DMS system, it just makes it incompatible with native programs unless you have integration, which is at Bentley's discretion for support, exporting to your system is a work around, though this takes significant time to export and to re-teach PW linked file locations when you reimport it.
  • Clunky user interface, if you want to work on more than 1 file at a time expect to be at least 50-80% slower.
  • a Labyrinth of forms that are prone to user error.
  • Interface straight out of Windows 2000, and that's generous.
  • Inability to delete or even "Recycle bin" files, this is more an admin issue but most PW instance lock out deleting files, which makes it impractical for general use.
  • Encourages unnecessary and convoluted workflows, This comes down to the Pro of "The backend is customisable," it may be customisable but this encourages system admins to write convoluted and time consuming workflows just because they can.
  • Seems to require an IT team to manage it - this probably relates to the highly customisable component.
Johnathon Page | TrustRadius Reviewer

SmartBid

  • Ability to download all without having to be a zip file.
  • Provide a submittal board for questions and answers.
Matthew Smith | TrustRadius Reviewer

Support Rating

ProjectWise

No score
No answers yet
No answers on this topic

SmartBid

SmartBid 9.6
Based on 4 answers
SmartBid has an excellent support team that is always at your service. Any problem I've had (when I've even had them) has been resolved almost immediately, along with tips on how to avoid them in the future. If you're looking for a program with excellent customer service, look no further than SmartBid.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ProjectWise

Bentley ProjectWise from a user perspective just does not stack up to even something as simple as Dropbox. ProjectWise is powerful, it is capable, it has a ton of features. The best implementation I have seen from Projectwise is where the admins unlocked everything and let the users do as they please defeating everything it stood for and using it as a big Dropbox account, though even then the user interface couldn't be improved still causing significant workflow delays. I would reluctantly leave a good company if they implement ProjectWise, I respect that it's powerful for system admins but it sucks for users. This means 2-10% of what it is used for is well designed while the other 98-90% of its functions are just bogged down by a lack of development in its user interface and I say this as someone who has periodically used it over the last 10 years and seen no effective improvement in usability. Bentley ProjectWise was one of the first I believe to do this type of system, but as is common with being the first is you don't keep up with the times and bring a lot of baggage with you.
Johnathon Page | TrustRadius Reviewer

SmartBid

  • Better ability for subcontractors to respond via program.
  • Simpler interface.
  • Easier note tracking.
Anonymous | TrustRadius Reviewer

Return on Investment

ProjectWise

  • Positive ROI because of this best in market document sharing tool
  • All design teams in my organisation use this
  • Recommended by most of our project coordinators
Arun Antony | TrustRadius Reviewer

SmartBid

  • It is a big time saver compared to sending out individual emails.
  • It saves time in having multiple individual databases for company contact info.
  • It ensures that everyone is getting the same information.
Anonymous | TrustRadius Reviewer

Screenshots

ProjectWise

Pricing Details

ProjectWise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SmartBid

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ProjectWise
1.4
SmartBid
8.7

Support Rating

ProjectWise
SmartBid
9.6

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