What users are saying about
5 Ratings
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Score 10 out of 100
89 Ratings
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Score 7 out of 100

Attribute Ratings

  • Bento for Business is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Bento for Business

100%
4 Ratings
6.4

Emburse Certify

64%
56 Ratings

Usability

Bento for Business

N/A
0 Ratings
7.2

Emburse Certify

72%
41 Ratings

Support Rating

Bento for Business

N/A
0 Ratings
4.8

Emburse Certify

48%
6 Ratings

Likelihood to Recommend

Bento for Business

Our organization runs a lot of short-term or one-off programs where the program staff need to buy supplies -- Bento is perfect for these scenarios. The staff who make the purchases are not staff who would typically have a company card, so we wanted a solution other than giving them a credit card. Bento was perfect because it makes the purchasing & bookkeeping processes for these programs easy and efficient for both the staff and the finance team
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Emburse

Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
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Pros

Bento for Business

  • Track expenses by employee
  • Restrict purchases based on amount and category
  • Import transactions directly into QuickBooks
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Emburse

  • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
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Cons

Bento for Business

  • easier way for employees to access their statements without setting them up as admins
  • monthly statements generated by card
  • monthly fee needs to be added to one of the card statements
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Emburse

  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
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Pricing Details

Bento for Business

Starting Price

$0 2 People or Cards (1 must be business owner)

Editions & Modules

Bento for Business editions and modules pricing
EditionModules
Free01
Team$29/month2
Professional$69/month3
Enterprise$149/month4

Footnotes

  1. 2 People or Cards (1 must be business owner)
  2. Up to 10 People or Cards
  3. Up to 20 People or Cards
  4. More than 20 People or Cards

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Emburse Certify

Starting Price

Editions & Modules

Emburse Certify editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required $8

    Additional Details

    Certify AP has volume based pricing based on processed invoices

    Usability

    Bento for Business

    No answers on this topic

    Emburse

    If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
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    Support Rating

    Bento for Business

    No answers on this topic

    Emburse

    The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
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    Alternatives Considered

    Bento for Business

    If you are looking for prepaid business care or a business expense card, I highly do not recommend using Bento for Business. Do yourself and your business a favor and use a more customer service orientated services such as Pex, Wex, or Expensify. Bento for Business is bad business. Just don't do it.
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    Emburse

    Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
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    Return on Investment

    Bento for Business

    • Saving time by eliminating reimbursements
    • Allowing many staff to have a card to make purchases without worrying about financial control/risk of too many people having a company card
    • Efficiently synchs with Quickbooks
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    Emburse

    • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
    • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
    • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
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