What users are saying about
4 Ratings
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Score 8.5 out of 100
85 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Bento for Business

If you have a remote workforce and want to save time and/ or inconvenience for employees by eliminating expense reports, this is a great product. You lose a little control over expenses but we just created a policy in our employee handbook to clarify the misuse of funds and set category restrictions on the card. If you have everyone relying on this, you can have one person make a large purchase that depletes all of the funds. A free transfer takes 2 days but an immediate transfer to correct no funds has a fee ($30 for my bank)
Daniel Ledbetter | TrustRadius Reviewer

Emburse Certify

Certify is not well suited for multi-dimensional ERPs. Although Certify 'offers' general ledger dimensions GLD, the use of them is extremely limited. Filtering on any GLD can only be done once. There is not the possibility for creating hierarchies with the dimensions. The only method of exporting is via a flat file or the open API, which I understand is quite limited. This software is for a smaller scaled business that is not trying to track across dimensions or create hierarchies. Data flow is one directional. I cannot emphasize enough the shortcomings of the reporting. The parameters are mostly based on expense dates rather than expense reports. There are entirely too many of them, and some of them perform the function!
Carla Lottie | TrustRadius Reviewer

Pros

Bento for Business

  • Detailed reporting
  • Reporting by Card
  • Has a mobile app
Heather Frick | TrustRadius Reviewer

Emburse Certify

  • Integration with Amtrav or other travel booking systems. Certify has a tight integration with travel systems that makes it feel nearly like one cohesive tool.
  • Easy expense options. Use OCR on receipts, import from credit cards and merge items, approve and inquire about expenses. Track your submissions.
  • Easy UI. Friendly and easy to navigate without getting lost.
Tristan Dobbs | TrustRadius Reviewer

Cons

Bento for Business

  • Better Customer Service Needed
  • People Skills Needed
  • Better Signup Process
Paul Brown | TrustRadius Reviewer

Emburse Certify

  • Reporting: I would like to see more chart availability from the program. We include various data points from Certify in our monthly financial statement package. Currently, we export data from the program and create our own pivot tables to create charts.
  • Dashboard feature: It would be nice to be able to use the data for a specific date and then be able to print that information.
  • Can't think of another one. As stated before, they listen to their customers so prior issues have been addressed and implemented.
Anonymous | TrustRadius Reviewer

Usability

Bento for Business

No score
No answers yet
No answers on this topic

Emburse Certify

Emburse Certify 7.6
Based on 41 answers
If the integrations with our card programs had succeeded, I expect [Emburse] Certify would have worked well for expense submitters and approvers. During the short time that the American Express Business integration was active, transactions flowed smoothly, and the expense reporting and receipt matching functions were quite good. The [Emburse] Certify mobile app was particularly powerful and easy to use.
Enrique Abello | TrustRadius Reviewer

Support Rating

Bento for Business

No score
No answers yet
No answers on this topic

Emburse Certify

Emburse Certify 4.8
Based on 6 answers
The measure of support is how well they respond when you really need them, like when the system is not performing correctly. We have been on the platform less than a year, and there have been at least 2 instances, where the platform was down. The 2nd time was the day before out fiscal year end. And they need a development website. When they are making changes to your LIVE instance, and things go wrong, the client is the first to know about it! I've come to understand that Certify has tiers of support. Those in tier 1, barely know more about the software than the users. I sent a request for a report that shows expense reports currently pending approval and after 5 days of back and forth I was told to build it myself.
Carla Lottie | TrustRadius Reviewer

Alternatives Considered

Bento for Business

There are not a lot of other apps like this. Most of them just track expenses without giving employees the ability to use company funds. I understand that in larger companies this may not be an issue, but for our employees, it is nice to not have to use their own money. You can take pictures of receipts to prove what you bought, in-app, like a lot of other expense tracking apps
Daniel Ledbetter | TrustRadius Reviewer

Emburse Certify

Before Certify, there was only manual expense reports entered for our company. This took too much time for employees too finish and caused a delay of efficiency. With Certify, it is easier to access and finish each report with the right amount of effectiveness and efficiency it needs. Certify is really helpful in saving a lot of time for employees that do not have time.
Anonymous | TrustRadius Reviewer

Return on Investment

Bento for Business

  • less stress about paying credit card bills on time
  • more buy-in for employees - they are more willing to use the company card since it's not tied to their SS#
  • easy reporting
Heather Frick | TrustRadius Reviewer

Emburse Certify

  • The organization and automatic flow of the expense report to approvers and then AP saves time for all. The user has agreed that it is easier and quicker to prepare the expense report and the managers and AP department finds the automated process to be quicker and more efficient. Time saved is money saved.
  • Certify can recognize if a duplicate expense is submitted or if an expense is submitted too late to be reimbursed according to our policies. This prevents us from reimbursing an expense in error.
  • We use a customized report to track a specific type of expense that gets submitted by our sales team. There is a limit on what can be spent on specific expenses that fall into an entertainment category and the report helps us to stay within the limits. Previously, without this tool, we had spent so much more time manually tracking these expenses and had gone over the limits, creating a deficiency in our processes.
Linda Lavella | TrustRadius Reviewer

Screenshots

Pricing Details

Bento for Business

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bento for Business Editions & Modules

Edition
Free$01
Team$29/month2
Professional$69/month3
Enterprise$149/month4
  1. 2 People or Cards (1 must be business owner)
  2. Up to 10 People or Cards
  3. Up to 20 People or Cards
  4. More than 20 People or Cards
Additional Pricing Details

Emburse Certify

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$8*

* Expense report

Emburse Certify Editions & Modules

Additional Pricing Details
Certify AP has volume based pricing based on processed invoices

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