35 Reviews and Ratings
28 Reviews and Ratings
BetterCloud is well suited for small to medium sized companies where a small technology support team can exponentially improve their capacity thru the available automation. When a company's data set starts to grow larger than 50-60 million objects and ~30k+ users there is still a good return on the investment but the population that BetterCloud has catered to for so long does not seem to be plentiful and shared experiences and community are just not there. Where a company that size might have a handful of technically capable team members that push for functionality that doesn't seem niche, there isn't much of a crowd to bounce those large scale ideas off of.Incentivized
Spanning Backup for G Suite is great for businesses or schools who want peace of mind that important data in Google Drive are backed up and easy to restore. It should not be used to backup your servers/etc as the backup and restore process is not THAT quick. Not slow, but not the quickest.Incentivized
Allows us to quickly audit and assign delegates to email account, something that's completely missing in Google as an administrative functionAllows us to automate offboarding of a Google accountAllows us to perform bulk actions, like assigning email signatures and forwarding to hundreds of accounts at a timeAllows us to audit Google Drive files. Orphaned files are very common in Google Workspace, and BetterCloud allows us to find them and take ownership of them.Incentivized
Set it and forget it. Easy set up and it runs daily behind the scenes.Restore holds record relationships.Restore can merge records easily.Incentivized
Integration with Google in the App version to allow pushing of email signatures, this feature is available in the legacy version.More canned reports, although custom reports are available for you to build yourself.More onsite visits with customers if available, to be onsite and see what challenges are available first hand.Incentivized
Administrative users can backup multiple accounts at one time, but can only restore one account at a time.Management console navigation opens additional tabs, but I believe they are working to improve that.It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user.Google Forms meta-data is not able to be restored to other accounts.Incentivized
The web console is easy to use.Incentivized
Support for BetterCloud is excellent. They have fantastic email support who are very responsive and knowledgeable, but more importantly they have chat support that are absolutely top-notch. They have not only the knowledge to answer and help, but the capability to solve without escalations or runarounds. These support folks are the real deal.Incentivized
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.Incentivized
BetterCloud has a much more friendly UI when it comes to building workflows as I've mentioned before. Our team has visited Okta workflows a number of times but it was incredibly difficult to replicate our current BetterCloud workflows into Okta because the Okta UI for workflow building is hard to follow and create Incentivized
Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.Incentivized
Data monitoring: previously unavailable insight into our organization’s file-sharing habits and documents.Granular roles: ability to set least-access permissions. And really, truly granular unlike some other applications.Automation: we’ve already saved dozens of man hours using workflows. Gives us time to focus on things that matter without compromising common tasks.Incentivized
Allowed us to restore our data various times with minimal costsGives us great piece of mind with the regular scheduled backing upPretty simple to set up and configure. Easy integration with SFDCIncentivized