Bettermode vs. Microsoft SharePoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bettermode
Score 9.2 out of 10
N/A
Tribe is a community platform that integrates social touchpoints across the user journey. It helps brands and creators to build online communities with complete customization capability and data ownership to drive customer engagement, improve retention rate, collect feedback, and improve lifetime value.
$599
per month
SharePoint
Score 7.8 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
BettermodeMicrosoft SharePoint
Editions & Modules
Advanced
$599.00
per month
Enterprise
Contact us
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
BettermodeSharePoint
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BettermodeMicrosoft SharePoint
Top Pros
Top Cons
Best Alternatives
BettermodeMicrosoft SharePoint
Small Businesses
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.8 out of 10
Concrete CMS
Concrete CMS
Score 9.2 out of 10
Medium-sized Companies
PowerDMS by NEOGOV
PowerDMS by NEOGOV
Score 7.8 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Khoros Communities
Khoros Communities
Score 8.5 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BettermodeMicrosoft SharePoint
Likelihood to Recommend
8.0
(8 ratings)
6.9
(194 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(21 ratings)
Usability
9.1
(3 ratings)
8.2
(17 ratings)
Performance
9.1
(2 ratings)
-
(0 ratings)
Support Rating
8.8
(4 ratings)
8.6
(11 ratings)
In-Person Training
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
6.4
(1 ratings)
Implementation Rating
-
(0 ratings)
6.0
(4 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
User Testimonials
BettermodeMicrosoft SharePoint
Likelihood to Recommend
Bettermode Inc
During COVID-19 Tribe [Community Platform] allowed non-profit organizations to utilize the premium features for free which was a great benefit. It has helped us utilize our community in order to answer questions rather than having an abundance of support tickets. Tribe [Community Platform] needs to increase spam filters and bot accounts however, as many of the community's are overrun with them. I manually remove these accounts each week.
Read full review
Microsoft
Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
Read full review
Pros
Bettermode Inc
  • Straightforward setup and configuration
  • Embeddable widgets to add community experience directly inside the site
  • Cost effective compared to other products based on the available features
  • Dedicated and super responsive account managers
  • Relatively easy integration using the API
Read full review
Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
Read full review
Cons
Bettermode Inc
  • Terrible user experience (especially on mobile), way too overclutered
  • Restricted to Tribe's default layout
  • You have to pay $85/m - $249/m to get access to apps, support and remove Tribe logo
  • Looks pretty old and works rather slowly
Read full review
Microsoft
  • There are far too many good features to choose from, and advanced features are noticeably absent.
  • There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story.
  • It is challenging to provide easier access via file explorer while also granting outside users and guests access.
Read full review
Likelihood to Renew
Bettermode Inc
No answers on this topic
Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
Read full review
Usability
Bettermode Inc
Tribe Community Platform is inspired by modern social networks. The team behind Tribe Community Platform has carefully studied the user behavior on online networks to add the best practices to their platform.
Read full review
Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
Read full review
Performance
Bettermode Inc
It is fast, easy to configure, and does what it promises. Also, the pricing based on monthly active users is great in comparison to other solution who simply charge based on the registered users.
Read full review
Microsoft
No answers on this topic
Support Rating
Bettermode Inc
The Support and Success team have been highly responsive, in general, most of the queries get answered within a day (sometimes even a few hours). They helped us immensely with brainstorming and suggesting the best practices to set up the community for success during our onboarding period. Some of our suggestions to add certain features were well-accepted and the product team worked on them to solve the issues.
Read full review
Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
Read full review
In-Person Training
Bettermode Inc
No answers on this topic
Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
Read full review
Online Training
Bettermode Inc
No answers on this topic
Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
Read full review
Implementation Rating
Bettermode Inc
No answers on this topic
Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
Read full review
Alternatives Considered
Bettermode Inc
It's easy to use and also many of my colleagues recommend Tribe Community Platform which can help us to engage with more of our audience easily.
Read full review
Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
Read full review
Return on Investment
Bettermode Inc
  • Better search presence via user-generated content.
  • Powerful customer engagement.
  • Self-service (deflecting support tickets).
  • Feedback collection.
Read full review
Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
Read full review
ScreenShots

Bettermode Screenshots

Screenshot of Software companies can connect customers, promote self-service, and engage customers to drive customer success.Screenshot of Customers can share product ideas, discuss, and get product updates.Screenshot of Supports customer education and product adoption.Screenshot of Responsive design to offer the same community experience across devices.Screenshot of Spaces are designed to categorize content and bring members closer.