Likelihood to Recommend Beyond (formerly Peachworks)
It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part). We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time. It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.
Read full review There is no better way for Cleaning & Maintenance Lists. The follow-up is automatic, it is user-friendly for leaders, and easy to update as needs change. I am excited for the new updates coming out that will help our new hire training! Read full review Pros Beyond (formerly Peachworks)
Easily add and track inventory items Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited Very easy to learn and train new employess Read full review Time management and tracking of daily employee productivity. Allows for instructional data to be added to all our checklists, audits, etc to provide hands on training all the time! Ease of use. It's a breeze to create new lists and use the lists already created Mobility- my staff is on the go and being able to grab an iPad at the beginning of their shift and take it with them through the day completing tasks and allowing for more autonomy in our work force Versatile. Can be use for simple list down to more complex guides and checklists with calculations and scoring. Read full review Cons Beyond (formerly Peachworks)
Some custom reports can have errors in our register system is altered (time punch edits). Exports can't be customized by font style or size, and must be done within Excel. Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it. Read full review We would love to see a "favorites" icon that can be enabled for any label. We have dozens of labels specific to products/processes that are grouped within a multitude of categories. If one is not familiar with which category a label is stored, it requires the use of the search function in Jolt (which is definitely a nice feature and great time saver). However, we were able to create a category called "favorites" and duplicated our frequently used labels into this location for ease of access. Read full review Likelihood to Renew Beyond (formerly Peachworks)
Jolt is very user friendly and offers a lot of solutions to my companies needs. If it offered a Payroll piece and a Point of Sale piece it would make it a complete system that would solve 99% of my companies needs.
Read full review Usability Beyond (formerly Peachworks)
The system itself is very user friendly and every one of our team members is able to use it easily. The only difficulty that we have occasionally run into is a lack of connectivity between the Bluetooth printer and the iPAD. There are only two or three of us on staff that are well versed enough with the product to be able to fix it when there is this kind of issue.
Read full review Support Rating Beyond (formerly Peachworks)
We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.
Read full review When I have had questions or needed technical support, I have received a very prompt response to my emails. The answers are concise and if there are instructions they are easy to follow and implement. All interactions I have had with the Jolt team have been a very positive experience.
Read full review Implementation Rating Beyond (formerly Peachworks)
Jolt is user-friendly and was an easy implementation. Held a couple of training classes for our management on how to use the product.
Read full review Alternatives Considered Beyond (formerly Peachworks)
PeachWorks is far more comprehensive than
TouchBistro .
TouchBistro is more focused on allowing customers to take orders tableside. This is an important strategic initiative by many of our franchisee clients but we have found that the software is fairly limited beyond this functionality.
TouchBistro does not integrate into the entire restaurant's operations so a restaurant must also purchase and install additional software.
Read full review Jolt provides a full house of solutions. I would have to go with at least two of the other companies to capture all the solutions I was looking for. Jolt gave me all of it. I also want to be clear that other companies promised solutions that they hadn't built out yet. Jolt is upfront and honest about things they are working on, but they won't sell them to you as a means to get you in, only to disappoint you. I have a lot of respect for that.
Read full review Return on Investment Beyond (formerly Peachworks)
On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year Read full review Food safety processes have reduced significant amount of time managing. Cleanliness- Saved some labor dollars here by implementing a more consistent process. Added some training videos on cleanliness to help give a clear message of the expectation. Recipe Management- We have saved thousands on having the ability to upload live recipes and be global rather than having the paper copies of recipes laying around and possibly not being up to date. Read full review ScreenShots