What users are saying about
3 Ratings
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Score 9.3 out of 100
15 Ratings
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Score 8 out of 100

Likelihood to Recommend

Peachworks, from Beyond

It is a great system. I love the functionality, the ease of operation, and the custom reports (my favorite part). We can set certain functions for the store levels, and more functions for the corporate level. Inventory controls and costs are almost immediately updated, with very little lag time.It is pricey, and when we signed up it was only done with a once a year payment. Other programs we pay monthly.
Lacey Davidson | TrustRadius Reviewer

Revel Systems

It is very well suited for a one or two location operation. When we got up into the 7 venues and the high volume of sales/traffic, is where things started to get a little jumbled up. The scanning functions and UPC generation is very effective when dealing with keeping track of 7 locations. The "open check" feature is a BIG problem for us, as orders would be made, but the system allowed you to go onto the next order without collecting payment for the previous
NAKIA EPLEY | TrustRadius Reviewer

Pros

Peachworks, from Beyond

  • Easily add and track inventory items
  • Recipe management that allows for built-in costing and calorie / nutrition reporting that is often required by local, state and national regulations
  • Cloud based employee scheduling ensures that staffing levels are adequate, employees are happy and surprises are limited
  • Very easy to learn and train new employess
Jeff Looby, CPA | TrustRadius Reviewer

Revel Systems

  • In-depth reporting for sales and inventory tracking
  • Intuitive and easy-to-use UI
  • Helpful support from Revel with the Enterprise system
  • Fairly easy to create APIs to other systems
Leslie MacLean | TrustRadius Reviewer

Cons

Peachworks, from Beyond

  • Some custom reports can have errors in our register system is altered (time punch edits).
  • Exports can't be customized by font style or size, and must be done within Excel.
  • Cost. It is a big program, and we have Enterprise, plus six restaurant locations, so we have a lot of info on it.
Lacey Davidson | TrustRadius Reviewer

Revel Systems

  • I don't have many complaints
Philip Gomez | TrustRadius Reviewer

Likelihood to Renew

Peachworks, from Beyond

No score
No answers yet
No answers on this topic

Revel Systems

Revel Systems 9.0
Based on 1 answer
We have put an incredible amount of time into the set up, organization and clean up of this product. Now that it is working and flowing a little better, it would be inconvenient and potentially a bad move if we were to go anywhere else now.
NAKIA EPLEY | TrustRadius Reviewer

Usability

Peachworks, from Beyond

No score
No answers yet
No answers on this topic

Revel Systems

Revel Systems 7.0
Based on 1 answer
It can be a bit difficult at the beginning but gets easier as long as you are taking advantage of Revel University, Help, and Customer Service when you get stuck
NAKIA EPLEY | TrustRadius Reviewer

Support Rating

Peachworks, from Beyond

Peachworks, from Beyond 10.0
Based on 2 answers
We have a support representative, and whenever I've needed help customizing a report, or some numbers aren't coming through correctly, they are only one email away. It's very timely in response. They can view our system from the backside, and have fixed problems for me with integration or just a formula wrong in one of my custom reports.
Lacey Davidson | TrustRadius Reviewer

Revel Systems

Revel Systems 10.0
Based on 3 answers
We got excellent support from Revel whenever we needed it. I personally worked with several Revel client support reps, and they were all extremely dedicated and helpful in assisting with any problem we had.
Leslie MacLean | TrustRadius Reviewer

Implementation Rating

Peachworks, from Beyond

No score
No answers yet
No answers on this topic

Revel Systems

Revel Systems 7.0
Based on 2 answers
Not for this one
NAKIA EPLEY | TrustRadius Reviewer

Alternatives Considered

Peachworks, from Beyond

PeachWorks is far more comprehensive than TouchBistro. TouchBistro is more focused on allowing customers to take orders tableside. This is an important strategic initiative by many of our franchisee clients but we have found that the software is fairly limited beyond this functionality. TouchBistro does not integrate into the entire restaurant's operations so a restaurant must also purchase and install additional software.
Jeff Looby, CPA | TrustRadius Reviewer

Revel Systems

  • Square - Used Square with our entire menu for over 3 months. Doesn't handle food applications well.
  • Shopkeep - While promising, doesn't offer a delivery management in any way, and online ordering is handled through third-party which is more expensive and more time-consuming to manage.
Christopher Frary | TrustRadius Reviewer

Return on Investment

Peachworks, from Beyond

  • On average, PeachWorks reduced food costs by 7% - a huge amount in the thin margin quick service food business
  • On average, PeachWorks reduced instances of under-staffing by 9 hours per week which we estimate is worth approximately $25,000 in additional revenue per year
  • On average, PeachWorks reduced back-office tasks and accounting by 2.2 hours per week which we estimate is worth approximately $14,300 in additional profits per year
Jeff Looby, CPA | TrustRadius Reviewer

Revel Systems

  • Huge ROI, we took time to implement and customize our interface and it now saves us loads of time.
  • We have almost endless data to look back on and help make business decisions
  • It's easy to train, which reduces labor.
Philip Gomez | TrustRadius Reviewer

Pricing Details

Peachworks, from Beyond

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Peachworks, from Beyond Editions & Modules

Additional Pricing Details

Revel Systems

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Revel Systems Editions & Modules

Edition
POS software cost$991
  1. *per month
Additional Pricing Details
*This rate is available to clients billed annually who include a 3-year Revel Advantage contract. Minimum purchase of two terminals required. Implementation Fee: On-boarding is $674.00. Flat rate processing fee.

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