TrustRadius

BHN Rewards vs. Malomo

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BHN Rewards
Score 8.4 out of 10
N/A
BHN Rewards is used by researchers, marketers, HR departments, and team managers to send virtual incentives, instantly. Send rewards internationally via email or SMS and connect to 25+ integrations to automate reward-sending programs.N/A
Malomo
Score 10.0 out of 10
N/A
Malomo is an ecommerce customer loyalty platform that allows businesses to generate revenue and customer loyalty by turning shipment tracking into a marketing channel. Ecommerce businesses can create custom tracking pages that drive sales, product education, referrals, etc. Malomo offers insights into customer engagement and carrier performance
$199
per month
Pricing
BHN RewardsMalomo
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BHN RewardsMalomo
Free Trial
NoNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
BHN RewardsMalomo
Top Pros

No answers on this topic

Top Cons
Best Alternatives
BHN RewardsMalomo
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Medium-sized Companies
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Score 8.1 out of 10
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Score 8.1 out of 10
Enterprises
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Score 8.1 out of 10
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User Ratings
BHN RewardsMalomo
Likelihood to Recommend
9.0
(6 ratings)
10.0
(1 ratings)
User Testimonials
BHN RewardsMalomo
Likelihood to Recommend
BHN Rewards (formerly Rybbon)
I think Rybbon is a very good choice for a UX or Market research team. It's generally easy to use, easy to send gifts to almost any country, and their customer support is great. The only real weakness is in the reporting and dashboard. You'll have to do pretty much all of it in Excel. So unless that's very important to you, I can't really think of a better option than Rybbon.
Verified User
Anonymous
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Malomo
Malomo is a no-brainer for any eCommerce company. It turns shipment tracking into a beautifully branded customer touchpoint and opens up a new retention marketing channel as new customers often check their tracks multiple times. All of this at an affordable price.
Verified User
Anonymous
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Pros
BHN Rewards (formerly Rybbon)
  • Rybbon makes it easy to offer gift cards for survey responses
  • Rybbon's integration with survey platforms like Qualtrics are a major plus
  • Gift cards can be international, very important for any global company
Verified User
Anonymous
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Malomo
  • Shipment Tracking
  • Post-Purchase Cross-Sell
  • Content
Verified User
Anonymous
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Cons
BHN Rewards (formerly Rybbon)
  • The main dashboard is not very useful for tracking your activity and spending
  • Website didn't seem super reliable. Would see downtime occasionally.
  • You can export reports to Excel but better built in reporting would be nice
Verified User
Anonymous
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Malomo
  • Platform not yet self-serve
Verified User
Anonymous
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Alternatives Considered
BHN Rewards (formerly Rybbon)
Both are good products, I honestly have no complaints with either of them. Rybbon's integration with Qualtrics is a definite plus.
Verified User
Anonymous
Read full review
Malomo
Malomo was taking a much more holistic, customer/marketing-centric approach at a comparable price to AfterShip which primarily offered basic landing page functionality and internal tools. Malomo opens up a new marketing channel for existing customers which is extremely valuable as there are only a handful of channels that can be used effectively in this arena.
Verified User
Anonymous
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Return on Investment
BHN Rewards (formerly Rybbon)
  • Using the paid plan where you pre-pay fees up front definitely saved us money in the long run
  • It's a lot quicker and more manageable than using PayPal or Amazon gift cards
  • Their support team has probably also saved us time by helping recipients who have trouble redeeming cards instead of us having to do it
Verified User
Anonymous
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Malomo
  • Less CX Tickets About Shipment Tracking
  • New Cross-Sell Revenue
Verified User
Anonymous
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ScreenShots

BHN Rewards Screenshots

Screenshot of The BHN Rewards account dashboard tracks overall rewards program, and monitors the incentives budget -- including refunds for unclaimed rewards.Screenshot of BHN Rewards is transparent and provides visibility into campaigns in one central portal, allowing it to scale to users needs as a program grows. It provides real-time status updates on all reward deliveries.Screenshot of When there are recipients in multiple countries, BHN Rewards' Smart Global Rewards can automate delivery of rewards in each location. BHN Rewards detects the recipient's country and automatically offers a curated list of rewards available there and converts them to the correct currency.Screenshot of BHN Rewards can customize the rewards email and redemption page with the user's own branding and messaging. Rewards emails are delivered from the user's own authorized domain, rather than a spoofed address.Screenshot of BHN Rewards connects with many of the survey, research, and marketing tools, including Microsoft Teams, Marketo, HubSpot, SurveyMonkey, and Qualtrics.